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Flight changes, cancellations causing chaos for Fort McMurray travellers – CBC.ca

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Air Canada’s suspension of its direct Fort McMurray-Toronto flight is causing chaos and stress among travellers, and some say they won’t be using the airline again in the future.

Nathalie Berthelot says her flights have been changed nearly a dozen times. She’s trying to get back home to New Richmond, Que., to see her siblings and parents for the first time in three years.

Originally, her travel plans had her stopping in Toronto and Montreal and ending in Bathurst, N.B.

She booked her flight in February, with the first change coming on April 28.

In her original flight schedule, Berthelot made sure she had long layovers. She planned a 24-hour layover in Montreal so she could visit her aunt. 

That plan included the direct flight from Fort McMurray to Toronto, which was cancelled.

“I was devastated,” said Berthelot. “I just started crying, because I miss my mom, my family and I want to go back.”

She typically visits her family every year, she said.

“It’s my therapy.”

Last week, Air Canada announced it will cut dozens of daily flights this summer as it grapples with a series of challenges and soaring demand for travel.

The airline will reduce its schedule by 77 round trips — or 154 flights — on average, each day during July and August.

In an email, Air Canada said the route between Toronto and Fort McMurray has been temporarily suspended. 

“We fully appreciate the disappointment and inconvenience schedule changes cause customers, and we do our utmost to mitigate these regrettable situations,” the statement said. 

Passengers are notified when flights are cancelled, and they are rebooked if possible. 

“Customers can also request a refund to original form of payment at any time and where compensation is due Air Canada will abide by its [Air Passenger Protection Regulations] obligations,” the statement said.

Berthelot said her last cancellation was a surprise, as she didn’t get an email notification.

She just happened to check on her reservation and found it wasn’t there anymore. She said she spent 3.5 hours on hold waiting to talk to someone from Air Canada. 

She said she wakes up in the night to check that her flight is still going. 

“I kind of don’t trust them,” Berthelot said, adding that this will likely be the last time she flies with Air Canada. 

She’s asking people who don’t need to travel not to get on a plane.

“Give a chance to the people that really need to.”

Danielle Danis holding a photo of her family. She has been dealing with flight cancellations and has spent hours on the phone trying to change her flights. (Jamie Malbeuf/CBC)

Danielle Danis, another Fort McMurray resident, has several trips booked. All of them have been plagued by schedule changes and cancellations.

“They tell you when you get the email to go online to try and change it yourself, but … you can never get through online.” 

She has a trip to Portugal booked with her niece, and another trip to Timmins, Ont., to see her family so she can bring her husband’s ashes to a memorial.

His celebration of life is scheduled for Aug. 6. Her father-in-law hasn’t had the opportunity to get closure yet. 

“It’s not like I’m missing a funeral, we are part of the funeral,” said Danis. 

Danis said she has spent about 24 hours on hold with Air Canada for all of the flights. 

Her new booking includes overnight stays, where she’ll have to pay for a hotel. 

“I’m very frustrated with the additional cost, with the stress level,” Danis said. 

She’s still crossing her fingers that she can get to her destinations. She’s had no compensation for the changes to her trip or for the hotel costs.

“I hope it gets better soon for everyone.” 

Dianna De Sousa, executive director for the Fort McMurray Chamber of Commerce, said the initial impact of the cancellations has been chaotic. Right now she sees this as a bigger barrier to personal travel than business travel. 

The chamber’s trade show sales are still strong. And De Sousa expects more people to drive to Fort McMurray rather than fly.

She said more people may take staycations instead of flying out of Fort McMurray, or they may choose to drive to bigger centres to take flights.

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Australia plans a social media ban for children under 16

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MELBOURNE, Australia (AP) — The Australian government announced on Thursday what it described as world-leading legislation that would institute an age limit of 16 years for children to start using social media, and hold platforms responsible for ensuring compliance.

“Social media is doing harm to our kids and I’m calling time on it,” Prime Minister Anthony Albanese said.

The legislation will be introduced in Parliament during its final two weeks in session this year, which begin on Nov. 18. The age limit would take effect 12 months after the law is passed, Albanese told reporters.

The platforms including X, TikTok, Instagram and Facebook would need to use that year to work out how to exclude Australian children younger than 16.

“I’ve spoken to thousands of parents, grandparents, aunties and uncles. They, like me, are worried sick about the safety of our kids online,” Albanese said.

The proposal comes as governments around the world are wrestling with how to supervise young people’s use of technologies like smartphones and social media.

Social media platforms would be penalized for breaching the age limit, but under-age children and their parents would not.

“The onus will be on social media platforms to demonstrate they are taking reasonable steps to prevent access. The onus won’t be on parents or young people,” Albanese said.

Antigone Davis, head of safety at Meta, which owns Facebook and Instagram, said the company would respect any age limitations the government wants to introduce.

“However, what’s missing is a deeper discussion on how we implement protections, otherwise we risk making ourselves feel better, like we have taken action, but teens and parents will not find themselves in a better place,” Davis said in a statement.

She added that stronger tools in app stores and operating systems for parents to control what apps their children can use would be a “simple and effective solution.”

X did not immediately respond to a request for comment on Thursday. TikTok declined to comment.

The Digital Industry Group Inc., an advocate for the digital industry in Australia, described the age limit as a “20th Century response to 21st Century challenges.”

“Rather than blocking access through bans, we need to take a balanced approach to create age-appropriate spaces, build digital literacy and protect young people from online harm,” DIGI managing director Sunita Bose said in a statement.

More than 140 Australian and international academics with expertise in fields related to technology and child welfare signed an open letter to Albanese last month opposing a social media age limit as “too blunt an instrument to address risks effectively.”

Jackie Hallan, a director at the youth mental health service ReachOut, opposed the ban. She said 73% of young people across Australia accessing mental health support did so through social media.

“We’re uncomfortable with the ban. We think young people are likely to circumvent a ban and our concern is that it really drives the behavior underground and then if things go wrong, young people are less likely to get support from parents and carers because they’re worried about getting in trouble,” Hallan said.

Child psychologist Philip Tam said a minimum age of 12 or 13 would have been more enforceable.

“My real fear honestly is that the problem of social media will simply be driven underground,” Tam said.

Australian National University lawyer Associate Prof. Faith Gordon feared separating children from there platforms could create pressures within families.

Albanese said there would be exclusions and exemptions in circumstances such as a need to continue access to educational services.

But parental consent would not entitle a child under 16 to access social media.

Earlier this year, the government began a trial of age-restriciton technologies. Australia’s eSafety Commissioner, the online watchdog that will police compliance, will use the results of that trial to provide platforms with guidance on what reasonable steps they can take.

Communications Minister Michelle Rowland said the year-long lead-in would ensure the age limit could be implemented in a “very practical way.”

“There does need to be enhanced penalties to ensure compliance,” Rowland said.

“Every company that operates in Australia, whether domiciled here or otherwise, is expected and must comply with Australian law or face the consequences,” she added.

The main opposition party has given in-principle support for an age limit at 16.

Opposition lawmaker Paul Fletcher said the platforms already had the technology to enforce such an age ban.

“It’s not really a technical viability question, it’s a question of their readiness to do it and will they incur the cost to do it,” Fletcher told Australian Broadcasting Corp.

“The platforms say: ’It’s all too hard, we can’t do it, Australia will become a backwater, it won’t possibly work.’ But if you have well-drafted legislation and you stick to your guns, you can get the outcomes,” Fletcher added.

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A tiny grain of nuclear fuel is pulled from ruined Japanese nuclear plant, in a step toward cleanup

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TOKYO (AP) — A robot that has spent months inside the ruins of a nuclear reactor at the tsunami-hit Fukushima Daiichi plant delivered a tiny sample of melted nuclear fuel on Thursday, in what plant officials said was a step toward beginning the cleanup of hundreds of tons of melted fuel debris.

The sample, the size of a grain of rice, was placed into a secure container, marking the end of the mission, according to Tokyo Electric Power Company Holdings, which manages the plant. It is being transported to a glove box for size and weight measurements before being sent to outside laboratories for detailed analyses over the coming months.

Plant chief Akira Ono has said it will provide key data to plan a decommissioning strategy, develop necessary technology and robots and learn how the accident had developed.

The first sample alone is not enough and additional small-scale sampling missions will be necessary in order to obtain more data, TEPCO spokesperson Kenichi Takahara told reporters Thursday. “It may take time, but we will steadily tackle decommissioning,” Takahara said.

Despite multiple probes in the years since the 2011 disaster that wrecked the. plant and forced thousands of nearby residents to leave their homes, much about the site’s highly radioactive interior remains a mystery.

The sample, the first to be retrieved from inside a reactor, was significantly less radioactive than expected. Officials had been concerned that it might be too radioactive to be safely tested even with heavy protective gear, and set an upper limit for removal out of the reactor. The sample came in well under the limit.

That’s led some to question whether the robot extracted the nuclear fuel it was looking for from an area in which previous probes have detected much higher levels of radioactive contamination, but TEPCO officials insist they believe the sample is melted fuel.

The extendable robot, nicknamed Telesco, first began its mission August with a plan for a two-week round trip, after previous missions had been delayed since 2021. But progress was suspended twice due to mishaps — the first involving an assembly error that took nearly three weeks to fix, and the second a camera failure.

On Oct. 30, it clipped a sample weighting less than 3 grams (.01 ounces) from the surface of a mound of melted fuel debris sitting on the bottom of the primary containment vessel of the Unit 2 reactor, TEPCO said.

Three days later, the robot returned to an enclosed container, as workers in full hazmat gear slowly pulled it out.

On Thursday, the gravel, whose radioactivity earlier this week recorded far below the upper limit set for its environmental and health safety, was placed into a safe container for removal out of the compartment.

The sample return marks the first time the melted fuel is retrieved out of the containment vessel.

Fukushima Daiichi lost its key cooling systems during a 2011 earthquake and tsunami, causing meltdowns in its three reactors. An estimated 880 tons of fatally radioactive melted fuel remains in them.

The government and TEPCO have set a 30-to-40-year target to finish the cleanup by 2051, which experts say is overly optimistic and should be updated. Some say it would take for a century or longer.

Chief Cabinet Secretary Yoshimasa Hayashi said there have been some delays but “there will be no impact on the entire decommissioning process.”

No specific plans for the full removal of the fuel debris or its final disposal have been decided.

The Canadian Press. All rights reserved.

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Dabrowski, Routliffe remain unbeaten at WTA Finals, reach semifinals in Riyadh

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RIYADH, Saudi Arabia – Gabriela Dabrowski of Ottawa and New Zealand’s Erin Routliffe rallied to defeat Americans Caroline Dolehide and Desirae Krawczyk 4-6, 6-3, (10-6) on Thursday at the WTA Finals.

With the win, Dabrowski and Routliffe completed the round-robin stage with a perfect 3-0 record at the season-ending tournament, which features the WTA Tour’s top eight women’s doubles teams.

The No. 2 seeds secured first place in their pool with the win, rallying from a set and break down to finish the match in 93 minutes.

Dolehide and Krawczyk, who defeated Dabrowski and Routliffe in the final at Toronto’s National Bank Open in August, closed their first WTA Finals with a 0-3 record.

Dabrowski and Routliffe will face American Nicole Melichar-Martinez and Australia’s Ellen Perez, who finished second in their group with a 2-1 record, in Friday’s semifinal.

The final is scheduled for Saturday.

This report by The Canadian Press was first published Nov. 7, 2024.

The Canadian Press. All rights reserved.



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