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Flyers, price-matching, local stores: How Canadians’ grocery habits have changed

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Whether they’re shopping at multiple stores, flipping through flyers or seeking out independent grocers, many Canadians say theyhave changed their grocery shopping habits in recent years as a response to high inflation and, for some, growing distrust of large chains.

“We’ve really cut back on impulse buys. And we’ve really taken to, let’s not have the deep freeze full, let’s not have the fridge full, let’s not have the pantry full,” said Alberta resident Robin Dingwell.

He and his wife have started prioritizing grocery stores that price-match and checking flyers ahead of time.

“Price-matching has been the biggest thing for us,” he said.

Like Dingwell, many Canadians say they are being more mindful when they shop, eyeing promotions and sales and often planning their shopping trip around flyer deals.

Alison Forde in Hamilton, Ont., said she shops more often to take better advantage of specials and sales, is seeking out store brands for more value, and finds herself doing more in-store comparisons to discern which products are worth her money.

For example, store-brand products might come in a bigger size than the name brand, she said.

“But then when you get down to how much is it per gram, per millilitre, it can still be a better deal,” said Forde.

“You know, people will say, ‘Oh, you’re nickel and diming, it’s only a 20-cent difference in the end,’ but it adds up.”

For some Canadians, saving money on groceries involves switching stores — something the major grocers have taken note of, as they’ve been expanding their discount store footprints to capture demand for better deals.

Some shoppers are travelling a little farther for their groceries, even going to multiple stores to take advantage of all the available promotions, while others are trying to prioritize spending their money at independently owned grocers.

Craig Treulieb in Kitchener, Ont., said instead of doing the bulk of his shopping at Superstore, he has diversified his shopping trip. He now takes a bit more time, hitting up Food Basics and local independent stores.

“We used to not be super concerned about shopping deals and generally found Superstore’s prices to be OK, good enough. And it was convenient doing one shop,” he said.

Treulieb has also signed up for a weekly farm vegetable box, and is buying more in bulk at Costco.

Michael Ianni in Vancouver said he grew frustrated with the prices at his nearby Safeway, and has started travelling farther to go to independent small stores in his area.

“I go and take a nice stroll on Commercial Drive, and I find other stores, and there’s sometimes cheaper prices or comparable,” he said.

“For me, it just feels better to support them. And sometimes if you look, you can find better deals.”

Ianni also keeps a list of some of his most-used food staples and keeps track of which stores have the best prices on them.

“I’ve had some fun with it. It becomes a bit of like a scavenger hunt,” he said.

Some dietary changes have also been helpful for shoppers on a budget.

For Treulieb, eating less meat has helped reduce his grocery budget. He’s switched from canned beans to dried beans, and is cutting back on chips and candy as he’s seen their prices go up.

Forde said she’s found herself baking at home more.

“We always did cook from home a lot as well. And I think that helps us manage our budget,” she said.

She is also expanding her backyard garden, and has plans for corn, potatoes, squash and more — and is considering learning how to preserve as well.

Some Canadians say their grocery habits have changed in part because of the boycott against Loblaw-owned companies, which originally ran for the month of May but which some participants say they have extended indefinitely.

The boycott was sparked by rising frustration with the major grocers amid rising prices and corporate profits.

Liz Parker, who lives in downtown Toronto, said she was “quite inspired” by the boycott, and decided to take part.

That’s led her to explore the smaller grocers in her area, though she added it’s definitely easier to shop around when the weather is nice. She does occasionally shop at a Loblaw-owned store still, but said she’s been getting almost all of her groceries at one of the small grocers near her, which she finds cheaper than the national chain.

Ianni said he feels that there’s a lot of pressure on consumers to shop consciously, but prices can make those decisions harder.

“At the end of the day, we have to make ends meet,” he said.

“Sometimes it’s tough to make those calls, but I certainly do the best I can.”

This report by The Canadian Press was first published July 26, 2024.

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‘Error in judgment’: Province probes school board’s $45k Italy trip for $100k of art

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TORONTO – Ontario’s education minister has asked officials to conduct a governance review of a Brantford-area Catholic school board after trustees spent $45,000 on a trip to Italy to buy $100,000 worth of art.

Trustees of the Brant Haldimand Norfolk Catholic District School Board promised to pay back the trip expenses, not long after they were reported by the Brantford Expositor, but Education Minister Jill Dunlop said more answers are necessary.

“While I acknowledge that the (board) is taking steps to fix their error in judgment, I remain concerned that accountability was only taken after my ministry and the public expressed clear concerns for the misuse of taxpayer dollars,” Dunlop wrote in a statement.

“With that in mind, I have asked my officials to start the process to conduct a governance review of the board.”

The Brantford Expositor reported that the art purchased in Italy included life-sized, hand-painted wooden statues of St. Padre Pio and the Virgin Mary, a large crucifix, sculptures depicting the 14 stations of the cross and a bust of Pope Francis.

Most of the art is destined for St. Padre Pio Catholic Secondary School, currently under construction, which the board wants to make a “flagship” school, the newspaper reported.

Board chair Rick Petrella initially told the Expositor that he and three other trustees travelled to Italy over the summer to meet artisans and commission the religious artwork.

“We looked at buying it off the shelf, but nothing stood out,” he told the newspaper.

But Petrella and the board of trustees now say in a subsequent statement that they regret the trip, and have promised to repay the expenses, as well as look at donations or other funding to offset the cost of the artwork to the board.

“We recognize that the optics and actions of this trip were not favorable, and although it was undertaken in good faith to promote our Catholic identity and to do something special for our two new schools, we acknowledge that it was not the best course of action,” they wrote.

The province is also conducting an audit of the Thames Valley District School Board in southwestern Ontario due to a staff retreat in Toronto that cost nearly $40,000, including a stay at the Rogers Centre hotel.

The ministry is also doing an expedited investigation of the Toronto District School Board after Premier Doug Ford raised concerns about a recent field trip, which saw students from 15 schools attend a protest on mercury contamination affecting a First Nation community in the north.

Videos of the protest on social media show some march participants chanting pro-Palestinian slogans, which prompted Ford to complain that teachers were trying to indoctrinate children.

This report by The Canadian Press was first published Oct. 18, 2024.

The Canadian Press. All rights reserved.



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Credit card fees for small businesses dipping lower as deal set to take effect

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TORONTO – Credit card fees for small and medium-sized businesses are starting to dip lower as a deal reached between the federal government and the two major card companies is set to take effect.

Mastercard and Visa are reducing interchange fees by up to 27 per cent in a move that Ottawa says will save businesses about $1 billion over five years.

Dan Kelly, president of the Canadian Federation of Independent Business thanked Finance Minister Chrystia Freeland for seeing the deal through. In a statement, he said qualifying businesses could expect about $350 savings per year for each $100,000 in Visa sales and about $200 in savings per year for each $100,000 in Mastercard sales.

To qualify, businesses’ sales volume can’t exceed $300,000 on Visa and $175,000 for Mastercard.

The change officially takes place Saturday, but some payment processors have already started to pass on the savings.

The small business group has, however, noted that not all processors have been clear that they’ll pass on the savings, pointing for example to Stripe where not all customers will see a change.

Kelly said Stripe’s decision means the company would keep the savings that were intended for small business customers.

“It’s extremely disappointing to see a big company take this approach,” he said.

Stripe says customers on its Interchange Plus plan, which sees costs vary by transaction type, will see the fee reductions passed through, just like other network cost and fee changes.

But those on its flat-rate plan won’t see a change, because the company says it has seen other costs and fees rise that add up to more than the reduction in interchange fees.

Other processors such as Moneris have said that qualifying businesses on both its interchange plus and flat rate model will see a reduction.

Finance Ministry spokeswoman Marie-France Faucher said the fee reduction should benefit about 90 per cent of businesses that accept credit card, and the department expects companies to pass on the savings.

“The federal government is closely monitoring the implementation of the credit card fees reduction, with the strong expectation that all payment processors like Stripe will pass the savings on to small businesses.”

She said the revised code of conduct for the industry has also given businesses more rights, including switching processors without penalty.

This report by The Canadian Press was first published Oct. 18, 2024.

The Canadian Press. All rights reserved.



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Quebec nurses union votes in favour of new collective agreement

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MONTREAL – Quebec’s largest nurses union has reached a deal with the provincial government more than a year and a half after their collective agreement expired in March 2023.

Fédération interprofessionnelle de la santé, known as the FIQ, announced Thursday evening that two-thirds of union members had voted to adopt a new collective agreement recommended by a conciliator.

The details of the deal were not disclosed, but a major sticking point had been the government’s push for nurses to be more flexible in moving between health-care facilities to address staffing needs.

The union rejected a deal in principle in April over concerns about transfers between health centres, but president Julie Bouchard says those requirements will now be better defined.

However, Bouchard is not declaring victory and says the union will continue to fight to improve difficult working conditions, which include mandatory overtime and staff shortages.

The union has 80,000 members, including the majority of Quebec nurses, and the new collective agreement covers the period from 2023 to 2028.

This report by The Canadian Press was first published Oct. 18, 2024.

The Canadian Press. All rights reserved.



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