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COVID-19: Here's how to boost your internet speed when everyone else is working from home – National Post

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With #StayAtHome and social distancing now becoming a way of life, an increasing number of people are relying on the internet for work, education and entertainment. This has placed greater demand on our network infrastructure, reducing the bandwidth available for each user, and is leaving people frustrated at seemingly slow internet speeds.

While internet service providers may not be able to instantly respond to these changes, there are a few tricks you can use to boost your home internet’s speed.

Why is your internet slow?

There may be many reasons why your internet speed is slow. Internet use requires a reliable connection between your device and the destination, which may be a server that is physically located on the other side of the world.

Your connection to that server could pass through hundreds of devices on its journey. Each one of these is a potential failure, or weak point. If one point along this path isn’t functioning optimally, this can significantly affect your internet experience.

Web servers in particular are often affected by external factors, including Denial of Service (DOS) attacks, wherein an overload of traffic causes congestion in the server, and impedes proper functioning.

While you may not have control over these things from your home network, that doesn’t mean you don’t have options to improve your internet speed.

Wifi signal boost

The access point (wireless router) in your home network is used to connect your devices to your internet service provider. Most access points provide a wireless signal with limited channels, which can suffer interference from nearby signals, like your neighbour’s. A “channel” is a kind of virtual “pipe” through which data is transferred.

Although your devices are designed to avoid interference by switching channels automatically (there are usually 14 available), it may help to check your router settings, as some are set to a single channel by default. When trying different options to reduce interference, it’s advisable to select channels 1, 6 or 11 as they can help to minimise problems (for 2.4GHz wireless).

What else can you do?

There are further things you can try to improve your wifi signal. If your router supports 5GHz wifi signals, switching to this can provide a faster data rate, but over shorter distances. Reposition your router for best coverage (usually a central position).

The difference between 2.4GHz and 5GHz wifi signals is they have different data transmission speeds. While 5GHz can transfer data faster (with 23 available channels), 2.4GHz provides a wider range. If you want speed, go for 5GHz. For better coverage, choose 2.4GHz.

Some domestic appliances can cause interference with your router. It’s worth checking if using your microwave oven, cordless phone or baby monitor affects your connection, as they may be using the same frequency as your router.

Using a wifi extender can help with coverage by boosting or extending the signal.

Viruses and malware

To avoid computer viruses, make sure you regularly check for updates on your devices and use antivirus software. It’s also worth rebooting your router to clear specific malware (malicious software designed to damage your device or server), such as VPNFilter – a malware that infects more than half a million routers in more than 50 countries.

You should also check the following:

  • does your router need to be replaced with a newer model? This may be the case if it has been used for many years. Newer models support enhanced functions and faster internet speeds
  • is the firmware of your wireless router updated? You can do this by visiting the device manufacturer’s website. This will help fix problems and allow additional functionality. It’s unlikely this update is done automatically.

Planning your usage

If multiple people are streaming video at your home, which often requires ten times the daytime demand, a limited internet connection will soon be fully used.

Try to plan your and family members’ online activities around peak times. Before the pandemic hit, most internet usage was likely oriented around the early evenings, after close of business. With the shift to remote working and schooling, more internet access is likely during the day, with a 10% usage increase overall, and a 30% increase at peak times.

Outside your home, connectivity is likely to be on a “best effort” plan, which shares a fixed bandwidth with other users. In other words, your mobile internet bandwidth is shared with others in your area when they access the internet at the same time. A shared bandwidth results in slower individual speeds.

You can’t control how many people access the internet, but you can manage your own internet activity by downloading large files or content overnight, or outside of peak hours (when there is less traffic).

How to improve your ISP’s network issues

While you can try to fix issues and optimise the setup inside your home, unfortunately you can’t really influence network performance outside of it. Thus, contacting your internet service provider’s call centre and seeking support is your best option.

All of the above considered, it’s important to remember that when using the internet, we’re sharing a limited resource. Just like buying pasta or toilet paper, there are many who need it just as much as you, so use it wisely.

By James Jin Kang, Lecturer, Edith Cowan University and Paul Haskell-Dowland, Associate Dean (Computing and Security), Edith Cowan University

This article is republished from The Conversation under a Creative Commons license. Read the original article.

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Ottawa orders TikTok’s Canadian arm to be dissolved

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The federal government is ordering the dissolution of TikTok’s Canadian business after a national security review of the Chinese company behind the social media platform, but stopped short of ordering people to stay off the app.

Industry Minister François-Philippe Champagne announced the government’s “wind up” demand Wednesday, saying it is meant to address “risks” related to ByteDance Ltd.’s establishment of TikTok Technology Canada Inc.

“The decision was based on the information and evidence collected over the course of the review and on the advice of Canada’s security and intelligence community and other government partners,” he said in a statement.

The announcement added that the government is not blocking Canadians’ access to the TikTok application or their ability to create content.

However, it urged people to “adopt good cybersecurity practices and assess the possible risks of using social media platforms and applications, including how their information is likely to be protected, managed, used and shared by foreign actors, as well as to be aware of which country’s laws apply.”

Champagne’s office did not immediately respond to a request for comment seeking details about what evidence led to the government’s dissolution demand, how long ByteDance has to comply and why the app is not being banned.

A TikTok spokesperson said in a statement that the shutdown of its Canadian offices will mean the loss of hundreds of well-paying local jobs.

“We will challenge this order in court,” the spokesperson said.

“The TikTok platform will remain available for creators to find an audience, explore new interests and for businesses to thrive.”

The federal Liberals ordered a national security review of TikTok in September 2023, but it was not public knowledge until The Canadian Press reported in March that it was investigating the company.

At the time, it said the review was based on the expansion of a business, which it said constituted the establishment of a new Canadian entity. It declined to provide any further details about what expansion it was reviewing.

A government database showed a notification of new business from TikTok in June 2023. It said Network Sense Ventures Ltd. in Toronto and Vancouver would engage in “marketing, advertising, and content/creator development activities in relation to the use of the TikTok app in Canada.”

Even before the review, ByteDance and TikTok were lightning rod for privacy and safety concerns because Chinese national security laws compel organizations in the country to assist with intelligence gathering.

Such concerns led the U.S. House of Representatives to pass a bill in March designed to ban TikTok unless its China-based owner sells its stake in the business.

Champagne’s office has maintained Canada’s review was not related to the U.S. bill, which has yet to pass.

Canada’s review was carried out through the Investment Canada Act, which allows the government to investigate any foreign investment with potential to might harm national security.

While cabinet can make investors sell parts of the business or shares, Champagne has said the act doesn’t allow him to disclose details of the review.

Wednesday’s dissolution order was made in accordance with the act.

The federal government banned TikTok from its mobile devices in February 2023 following the launch of an investigation into the company by federal and provincial privacy commissioners.

— With files from Anja Karadeglija in Ottawa

This report by The Canadian Press was first published Nov. 6, 2024.

The Canadian Press. All rights reserved.

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Here is how to prepare your online accounts for when you die

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LONDON (AP) — Most people have accumulated a pile of data — selfies, emails, videos and more — on their social media and digital accounts over their lifetimes. What happens to it when we die?

It’s wise to draft a will spelling out who inherits your physical assets after you’re gone, but don’t forget to take care of your digital estate too. Friends and family might treasure files and posts you’ve left behind, but they could get lost in digital purgatory after you pass away unless you take some simple steps.

Here’s how you can prepare your digital life for your survivors:

Apple

The iPhone maker lets you nominate a “ legacy contact ” who can access your Apple account’s data after you die. The company says it’s a secure way to give trusted people access to photos, files and messages. To set it up you’ll need an Apple device with a fairly recent operating system — iPhones and iPads need iOS or iPadOS 15.2 and MacBooks needs macOS Monterey 12.1.

For iPhones, go to settings, tap Sign-in & Security and then Legacy Contact. You can name one or more people, and they don’t need an Apple ID or device.

You’ll have to share an access key with your contact. It can be a digital version sent electronically, or you can print a copy or save it as a screenshot or PDF.

Take note that there are some types of files you won’t be able to pass on — including digital rights-protected music, movies and passwords stored in Apple’s password manager. Legacy contacts can only access a deceased user’s account for three years before Apple deletes the account.

Google

Google takes a different approach with its Inactive Account Manager, which allows you to share your data with someone if it notices that you’ve stopped using your account.

When setting it up, you need to decide how long Google should wait — from three to 18 months — before considering your account inactive. Once that time is up, Google can notify up to 10 people.

You can write a message informing them you’ve stopped using the account, and, optionally, include a link to download your data. You can choose what types of data they can access — including emails, photos, calendar entries and YouTube videos.

There’s also an option to automatically delete your account after three months of inactivity, so your contacts will have to download any data before that deadline.

Facebook and Instagram

Some social media platforms can preserve accounts for people who have died so that friends and family can honor their memories.

When users of Facebook or Instagram die, parent company Meta says it can memorialize the account if it gets a “valid request” from a friend or family member. Requests can be submitted through an online form.

The social media company strongly recommends Facebook users add a legacy contact to look after their memorial accounts. Legacy contacts can do things like respond to new friend requests and update pinned posts, but they can’t read private messages or remove or alter previous posts. You can only choose one person, who also has to have a Facebook account.

You can also ask Facebook or Instagram to delete a deceased user’s account if you’re a close family member or an executor. You’ll need to send in documents like a death certificate.

TikTok

The video-sharing platform says that if a user has died, people can submit a request to memorialize the account through the settings menu. Go to the Report a Problem section, then Account and profile, then Manage account, where you can report a deceased user.

Once an account has been memorialized, it will be labeled “Remembering.” No one will be able to log into the account, which prevents anyone from editing the profile or using the account to post new content or send messages.

X

It’s not possible to nominate a legacy contact on Elon Musk’s social media site. But family members or an authorized person can submit a request to deactivate a deceased user’s account.

Passwords

Besides the major online services, you’ll probably have dozens if not hundreds of other digital accounts that your survivors might need to access. You could just write all your login credentials down in a notebook and put it somewhere safe. But making a physical copy presents its own vulnerabilities. What if you lose track of it? What if someone finds it?

Instead, consider a password manager that has an emergency access feature. Password managers are digital vaults that you can use to store all your credentials. Some, like Keeper,Bitwarden and NordPass, allow users to nominate one or more trusted contacts who can access their keys in case of an emergency such as a death.

But there are a few catches: Those contacts also need to use the same password manager and you might have to pay for the service.

___

Is there a tech challenge you need help figuring out? Write to us at onetechtip@ap.org with your questions.

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Google’s partnership with AI startup Anthropic faces a UK competition investigation

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LONDON (AP) — Britain’s competition watchdog said Thursday it’s opening a formal investigation into Google’s partnership with artificial intelligence startup Anthropic.

The Competition and Markets Authority said it has “sufficient information” to launch an initial probe after it sought input earlier this year on whether the deal would stifle competition.

The CMA has until Dec. 19 to decide whether to approve the deal or escalate its investigation.

“Google is committed to building the most open and innovative AI ecosystem in the world,” the company said. “Anthropic is free to use multiple cloud providers and does, and we don’t demand exclusive tech rights.”

San Francisco-based Anthropic was founded in 2021 by siblings Dario and Daniela Amodei, who previously worked at ChatGPT maker OpenAI. The company has focused on increasing the safety and reliability of AI models. Google reportedly agreed last year to make a multibillion-dollar investment in Anthropic, which has a popular chatbot named Claude.

Anthropic said it’s cooperating with the regulator and will provide “the complete picture about Google’s investment and our commercial collaboration.”

“We are an independent company and none of our strategic partnerships or investor relationships diminish the independence of our corporate governance or our freedom to partner with others,” it said in a statement.

The U.K. regulator has been scrutinizing a raft of AI deals as investment money floods into the industry to capitalize on the artificial intelligence boom. Last month it cleared Anthropic’s $4 billion deal with Amazon and it has also signed off on Microsoft’s deals with two other AI startups, Inflection and Mistral.

The Canadian Press. All rights reserved.

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