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How the coronavirus pandemic has put Canadian tourism in ‘survival mode’ – Global News

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Joe Bailey lost over $225,000 worth of tour bookings once the novel coronavirus pandemic hit.

Bailey runs Indigenous-owned and operated North Star Adventures, a Yellowknife-based tour company that offers Aurora sighting, fishing, boating and hiking tours, among others.

As news began to spread about the virus in January, he took a proactive approach and started screening bookings from high-risk countries with reported cases before official lockdown measures were in place. About 60 per cent of Bailey’s clients are from outside North America, he says.

“We were doing a lot of cancellations and a lot of refunds,” he told Global News.

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“We have a small population in Northwest Territories, so to have one (COVID-19) case here is magnified more than in a place with a larger centre.”

By March 1, Bailey says he had limited bookings to only travellers from the U.S. and Canada, but by March 17, he had shut down tours completely and had to lay off his 15-person staff.

“It’s my business, so I’m the only one that’s here right now, just trying to keep it going, trying to keep the emails going, and trying to figure out what we’re going to do as recovery,” he said.

No more tourists

Canada closed its borders to non-essential travel in March, and it is unclear when they will be opened again. Many provinces have also shut down domestic non-essential travel to help curb the spread of COVID-19, as have the Northwest Territories.






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Lethbridge tourism industry wants residents to take opportunity to rediscover their own backyards


Lethbridge tourism industry wants residents to take opportunity to rediscover their own backyards

Some 42 per cent of businesses in the accommodation and food sectors have reported revenue drops of more than 50 per cent, according to an April survey of 12,600 businesses.

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At the end of 2018, one out of every 11 jobs in Canada was directly tied to travel, according to the Tourism Industry Association of Canada, but in April the unemployment rate in the tourism sector skyrocketed to more than 28 per cent.

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In P.E.I., the pandemic has “devastated” the tourism industry, said provincial tourism minister Matthew MacKay.

Tourism is one of the top three sectors on the island, and many people rely on the business visitors bring — especially in peak season. Tourism hit new traffic records in 2019, and the province estimates that approximately 1.6 million visitors generated roughly $505 million in revenue.

“We went from three months ago to preparing for another record-breaking year, coming out with a strong marketing campaign, to going through this COVID-19 pandemic,” MacKay said.


READ MORE:
Alberta premier to announce new small business support amid COVID-19 pandemic

“Now we’re in survival mode to try and get through the summer and prepare for next year.”

The effects of the pandemic are being felt coast to coast.

Prior to the COVID-19 outbreak, about $3 billion in spending in Alberta was generated by Banff each year. The total Alberta economic impact from tourism is about $9 billion annually.

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Almost Banff’s entire economy is tourism-based — about half of the town’s visitors come from outside Canada — and only people who work in the national park can live in the four-square-kilometre town.






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Are British Columbians ready to take the tourism leap?


Are British Columbians ready to take the tourism leap?

In the first couple of weeks of the pandemic and subsequent shutdown, as many as 6,000 people — in a town with a population of about 9,000 — were laid off. Early estimates had unemployment at 80 to 85 per cent, Jason Darrah, director of communications and marketing for the town, previously told Global News.

“The town of Banff has been devastated by the COVID-19 pandemic,” Darrah said.

Moving forward

To help offset losses in tourism, the government recently announced it will spend $30 million to enable provinces and territories to promote holidays in their “own backyard.”

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The aim is to provide a valuable lifeline to the struggling sector during its peak summer season, Ben Cowan-Dewar, chairman of Destination Canada, said in the statement.


READ MORE:
Montreal’s tourism to take a massive hit in revenues due to COVID-19 pandemic

In P.E.I., MacKay said the province is marketing “staycations” to residents and hopes fellow islanders can support homegrown businesses. Alberta is encouraging similar efforts, too.

“As well, we’re hoping in the future to be able to do an ‘Atlantic Canada bubble,’ possibly to bring in some business from Nova Scotia, New Brunswick and possibly Newfoundland,” MacKay said.

In Yellowknife, Bailey hopes he can get this year’s Aurora season back, which starts in August, even if certain bans remain on overseas travel. But as far as the summer season is concerned, it’s gone.

“Even then, I think it will be mostly Canadian and American tourists,” he said of tours this year, which will incorporate COVID-19 prevention measures.

Government support has been helpful in keeping North Star Adventures afloat during this time, but Bailey wants to get back to business and be able to hire his employees. He’s using this quiet time to review his operations, go through tour packages and check in with other community members.

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Coronavirus outbreak: A Montreal summer without tourists


Coronavirus outbreak: A Montreal summer without tourists

Bailey says he’s also been in contact with overseas travel companies, which will hopefully lead to business in the future.

“We’ve got contacted by many, many travel agents in the United States who usually do European vacation packages and they’re looking to Canada now and… to the Northwest Territories,” he said.

“So that’s that’s a positive byproduct of this pandemic: travel agents are looking more domestically.”

— With files from Reuters and Global News reporter Emily Mertz 

Questions about COVID-19? Here are some things you need to know:

Symptoms can include fever, cough and difficulty breathing — very similar to a cold or flu. Some people can develop a more severe illness. People most at risk of this include older adults and people with severe chronic medical conditions like heart, lung or kidney disease. If you develop symptoms, contact public health authorities.

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To prevent the virus from spreading, experts recommend frequent handwashing and coughing into your sleeve. They also recommend minimizing contact with others, staying home as much as possible and maintaining a distance of two metres from other people if you go out. In situations where you can’t keep a safe distance from others, public health officials recommend the use of a non-medical face mask or covering to prevent spreading the respiratory droplets that can carry the virus.

For full COVID-19 coverage from Global News, click here.

© 2020 Global News, a division of Corus Entertainment Inc.

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Bad traffic, changed plans: Toronto braces for uncertainty of its Taylor Swift Era

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TORONTO – Will Taylor Swift bring chaos or do we all need to calm down?

It’s a question many Torontonians are asking this week as the city braces for the arrival of Swifties, the massive fan base of one of the world’s biggest pop stars.

Hundreds of thousands are expected to descend on the downtown core for the singer’s six concerts which kick off Thursday at the Rogers Centre and run until Nov. 23.

And while their arrival will be a boon to tourism dollars — the city estimates more than $282 million in economic impact — some worry it could worsen Toronto’s gridlock by clogging streets that already come to a standstill during rush hour.

Swift’s shows are set to collide with sports events at the nearby Scotiabank Arena, including a Raptors game on Friday and a Leafs game on Saturday.

Some residents and local businesses have already adjusted their plans to avoid the area and its planned road closures.

Aahil Dayani says he and some friends intended to throw a birthday bash for one of their pals until they realized it would overlap with the concerts.

“Something as simple as getting together and having dinner is now thrown out the window,” he said.

Dayani says the group rescheduled the gathering for after Swift leaves town. In the meantime, he plans to hunker down at his Toronto residence.

“Her coming into town has kind of changed up my social life,” he added.

“We’re pretty much just not doing anything.”

Max Sinclair, chief executive and founder of A.I. technology firm Ecomtent, suggested his employees avoid the company’s downtown offices on concert days, saying he doesn’t see the point in forcing people to endure potential traffic jams.

“It’s going to be less productive for us, and it’s going to be just a pain for everyone, so it’s easier to avoid it,” Sinclair said.

“We’re a hybrid company, so we can be flexible. It just makes sense.”

Swift’s concerts are the latest pop culture moment to draw attention to Toronto’s notoriously disastrous daily commute.

In June, One Direction singer Niall Horan uploaded a social media video of himself walking through traffic to reach the venue for his concert.

“Traffic’s too bad in Toronto, so we’re walking to the venue,” he wrote in the post.

Toronto Transit Commission spokesperson Stuart Green says the public agency has been working for more than a year on plans to ease the pressure of so many Swifties in one confined area.

“We are preparing for something that would be akin to maybe the Beatles coming in the ‘60s,” he said.

Dozens of buses and streetcars have been added to transit routes around the stadium, and the TTC has consulted the city on potential emergency scenarios.

Green will be part of a command centre operated by the City of Toronto and staffed by Toronto police leaders, emergency services and others who have handled massive gatherings including the Raptors’ NBA championship parade in 2019.

“There may be some who will say we’re over-preparing, and that’s fair,” Green said.

“But we know based on what’s happened in other places, better to be over-prepared than under-prepared.”

Metrolinx, the agency for Ontario’s GO Transit system, has also added extra trips and extended hours in some regions to accommodate fans looking to travel home.

A day before Swift’s first performance, the city began clearing out tents belonging to homeless people near the venue. The city said two people were offered space in a shelter.

“As the area around Rogers Centre is expected to receive a high volume of foot traffic in the coming days, this area has been prioritized for outreach work to ensure the safety of individuals in encampments, other residents, businesses and visitors — as is standard for large-scale events,” city spokesperson Russell Baker said in a statement.

Homeless advocate Diana Chan McNally questioned whether money and optics were behind the measure.

“People (in the area) are already in close proximity to concerts, sports games, and other events that generate massive amounts of traffic — that’s nothing new,” she said in a statement.

“If people were offered and willingly accepted a shelter space, free of coercion, I support that fully — that’s how it should happen.”

This report by The Canadian Press was first published Nov. 13, 2024.



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‘It’s literally incredible’: Swifties line up for merch ahead of Toronto concerts

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TORONTO – Hundreds of Taylor Swift fans lined up outside the gates of Toronto’s Rogers Centre Wednesday, with hopes of snagging some of the pop star’s merchandise on the eve of the first of her six sold-out shows in the city.

Swift is slated to perform at the venue from Thursday to Saturday, and the following week from Nov. 21 to Nov. 23, with concert merchandise available for sale on some non-show days.

Swifties were all smiles as they left the merch shop, their arms full of sweaters and posters bearing pictures of the star and her Eras Tour logo.

Among them was Zoe Haronitis, 22, who said she waited in line for about two hours to get $300 worth of merchandise, including some apparel for her friends.

Haronitis endured the autumn cold and the hefty price tag even though she hasn’t secured a concert ticket. She said she’s hunting down a resale ticket and plans to spend up to $600.

“I haven’t really budgeted anything,” Haronitis said. “I don’t care how much money I spent. That was kind of my mindset.”

The megastar’s merchandise costs up to $115 for a sweater, and $30 for tote bags and other accessories.

Rachel Renwick, 28, also waited a couple of hours in line for merchandise, but only spent about $70 after learning that a coveted blue sweater and a crewneck had been snatched up by other eager fans before she got to the shop. She had been prepared to spend much more, she said.

“The two prized items sold out. I think a lot more damage would have been done,” Renwick said, adding she’s still determined to buy a sweater at a later date.

Renwick estimated she’s spent about $500 in total on “all-things Eras Tour,” including her concert outfit and merchandise.

The long queue for Swift merch is just a snapshot of what the city will see in the coming days. It’s estimated that up to 500,000 visitors from outside Toronto will be in town during the concert period.

Tens of thousands more are also expected to attend Taylgate’24, an unofficial Swiftie fan event scheduled to be held at the nearby Metro Toronto Convention Centre.

Meanwhile, Destination Toronto has said it anticipates the economic impact of the Eras Tour could grow to $282 million as the money continues to circulate.

But for fans like Haronitis, the experience in Toronto comes down to the Swiftie community. Knowing that Swift is going to be in the city for six shows and seeing hundreds gather just for merchandise is “awesome,” she said.

Even though Haronitis hasn’t officially bought her ticket yet, she said she’s excited to see the megastar.

“It’s literally incredible.”

This report by The Canadian Press was first published Nov. 13, 2024.

The Canadian Press. All rights reserved.



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Via Rail seeks judicial review on CN’s speed restrictions

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OTTAWA – Via Rail is asking for a judicial review on the reasons why Canadian National Railway Co. has imposed speed restrictions on its new passenger trains.

The Crown corporation says it is seeking the review from the Federal Court after many attempts at dialogue with the company did not yield valid reasoning for the change.

It says the restrictions imposed last month are causing daily delays on Via Rail’s Québec City-Windsor corridor, affecting thousands of passengers and damaging Via Rail’s reputation with travellers.

CN says in a statement that it imposed the restrictions at rail crossings given the industry’s experience and known risks associated with similar trains.

The company says Via has asked the courts to weigh in even though Via has agreed to buy the equipment needed to permanently fix the issues.

Via said in October that no incidents at level crossings have been reported in the two years since it put 16 Siemens Venture trains into operation.

This report by The Canadian Press was first published Nov. 13, 2024.

Companies in this story: (TSX:CN)

The Canadian Press. All rights reserved.



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