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Indigo says hacked employee data may appear on ‘dark web’ this week, won’t pay ransom – Global News

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Indigo, Canada’s biggest bookstore chain, says it expects data of current and former employees stolen in a ransomware attack last month to appear on the “dark web” as soon as Thursday, but will not pay a ransom to the “criminals” responsible.

An updated section of Indigo’s website — which was stripped down in response to the breach on Feb. 8 — lists a number of reasons for not paying the ransom, including that there is no way to guarantee the data won’t be released even after the payment is received.

“We have been informed that the criminals responsible for this attack intend to make some or all of the data they have stolen available using the dark web as early as Thursday, March 2, 2023,” the company says.

“We are continuing to work closely with the Canadian police services and the FBI in the United States in response to the attack.”

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Indigo says ransomware attack breached data of current and former employees

The company also says it cannot be assured the ransom payment “would not end up in the hands of terrorists or others on sanctions lists.”

“Both US and Canadian law enforcement discourage organizations from paying a ransom as it rewards criminal activity and encourages others to engage in this activity,” it adds.

The dark web refers to a subset of the internet that requires a specific browser and other configurations to access. The ominously named network is not used solely for illegal activity, but is commonly used by individuals looking to evade surveillance or law enforcement efforts.

Indigo has not publicly named the individuals or group responsible for the cyberattack, which resulted in the company suspending online purchases and in-store credit, debit and gift card payments.

The Toronto-based retailer has repeatedly assured that no customer data was compromised by the incident, saying it does not store payment information.


Click to play video: 'Ransomware attack delays Toronto’s SickKids lab results, systems could be offline for weeks'

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Ransomware attack delays Toronto’s SickKids lab results, systems could be offline for weeks


Last week, the company publicly admitted for the first time the attack had affected the data of current and former employees, after engaging third-party experts to investigate and resolve the matter.

Workers are being offered two years of credit monitoring and identity theft protection by consumer reporting agency TransUnion of Canada at no cost.

Data breaches have become a familiar feature on the corporate and public-sector landscape, with Canadian retailers experiencing a growing number of cyberattacks in recent months.

Last week, Telus told Global News it is investigating recent claims that “a small amount” of employee information as well as company source code was posted to the dark web as part of a data breach.

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Telus says it’s investigating claims employee information was posted on ‘dark web’

Sobeys parent company Empire Co. Ltd. also suffered a security breach late last year.

The incident in November left customers unable to fill prescriptions at the chain’s pharmacies for four days, while other in-store functions like self-checkout machines, gift card use and the redemption of loyalty points were off-line for about a week.

The Liquor Control Board of Ontario experienced a “malicious” cybersecurity incident that affected online sales in January, and Toronto’s Hospital for Sick Children saw a ransomware attack disrupt operations in December.

&copy 2023 Global News, a division of Corus Entertainment Inc.

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Japan’s SoftBank returns to profit after gains at Vision Fund and other investments

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TOKYO (AP) — Japanese technology group SoftBank swung back to profitability in the July-September quarter, boosted by positive results in its Vision Fund investments.

Tokyo-based SoftBank Group Corp. reported Tuesday a fiscal second quarter profit of nearly 1.18 trillion yen ($7.7 billion), compared with a 931 billion yen loss in the year-earlier period.

Quarterly sales edged up about 6% to nearly 1.77 trillion yen ($11.5 billion).

SoftBank credited income from royalties and licensing related to its holdings in Arm, a computer chip-designing company, whose business spans smartphones, data centers, networking equipment, automotive, consumer electronic devices, and AI applications.

The results were also helped by the absence of losses related to SoftBank’s investment in office-space sharing venture WeWork, which hit the previous fiscal year.

WeWork, which filed for Chapter 11 bankruptcy protection in 2023, emerged from Chapter 11 in June.

SoftBank has benefitted in recent months from rising share prices in some investment, such as U.S.-based e-commerce company Coupang, Chinese mobility provider DiDi Global and Bytedance, the Chinese developer of TikTok.

SoftBank’s financial results tend to swing wildly, partly because of its sprawling investment portfolio that includes search engine Yahoo, Chinese retailer Alibaba, and artificial intelligence company Nvidia.

SoftBank makes investments in a variety of companies that it groups together in a series of Vision Funds.

The company’s founder, Masayoshi Son, is a pioneer in technology investment in Japan. SoftBank Group does not give earnings forecasts.

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Yuri Kageyama is on X:

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Trump campaign promises unlikely to harm entrepreneurship: Shopify CFO

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Shopify Inc. executives brushed off concerns that incoming U.S. President Donald Trump will be a major detriment to many of the company’s merchants.

“There’s nothing in what we’ve heard from Trump, nor would there have been anything from (Democratic candidate) Kamala (Harris), which we think impacts the overall state of new business formation and entrepreneurship,” Shopify’s chief financial officer Jeff Hoffmeister told analysts on a call Tuesday.

“We still feel really good about all the merchants out there, all the entrepreneurs that want to start new businesses and that’s obviously not going to change with the administration.”

Hoffmeister’s comments come a week after Trump, a Republican businessman, trounced Harris in an election that will soon return him to the Oval Office.

On the campaign trail, he threatened to impose tariffs of 60 per cent on imports from China and roughly 10 per cent to 20 per cent on goods from all other countries.

If the president-elect makes good on the promise, many worry the cost of operating will soar for companies, including customers of Shopify, which sells e-commerce software to small businesses but also brands as big as Kylie Cosmetics and Victoria’s Secret.

These merchants may feel they have no choice but to pass on the increases to customers, perhaps sparking more inflation.

If Trump’s tariffs do come to fruition, Shopify’s president Harley Finkelstein pointed out China is “not a huge area” for Shopify.

However, “we can’t anticipate what every presidential administration is going to do,” he cautioned.

He likened the uncertainty facing the business community to the COVID-19 pandemic where Shopify had to help companies migrate online.

“Our job is no matter what comes the way of our merchants, we provide them with tools and service and support for them to navigate it really well,” he said.

Finkelstein was questioned about the forthcoming U.S. leadership change on a call meant to delve into Shopify’s latest earnings, which sent shares soaring 27 per cent to $158.63 shortly after Tuesday’s market open.

The Ottawa-based company, which keeps its books in U.S. dollars, reported US$828 million in net income for its third quarter, up from US$718 million in the same quarter last year, as its revenue rose 26 per cent.

Revenue for the period ended Sept. 30 totalled US$2.16 billion, up from US$1.71 billion a year earlier.

Subscription solutions revenue reached US$610 million, up from US$486 million in the same quarter last year.

Merchant solutions revenue amounted to US$1.55 billion, up from US$1.23 billion.

Shopify’s net income excluding the impact of equity investments totalled US$344 million for the quarter, up from US$173 million in the same quarter last year.

Daniel Chan, a TD Cowen analyst, said the results show Shopify has a leadership position in the e-commerce world and “a continued ability to gain market share.”

In its outlook for its fourth quarter of 2024, the company said it expects revenue to grow at a mid-to-high-twenties percentage rate on a year-over-year basis.

“Q4 guidance suggests Shopify will finish the year strong, with better-than-expected revenue growth and operating margin,” Chan pointed out in a note to investors.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:SHOP)

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RioCan cuts nearly 10 per cent staff in efficiency push as condo market slows

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TORONTO – RioCan Real Estate Investment Trust says it has cut almost 10 per cent of its staff as it deals with a slowdown in the condo market and overall pushes for greater efficiency.

The company says the cuts, which amount to around 60 employees based on its last annual filing, will mean about $9 million in restructuring charges and should translate to about $8 million in annualized cash savings.

The job cuts come as RioCan and others scale back condo development plans as the market softens, but chief executive Jonathan Gitlin says the reductions were from a companywide efficiency effort.

RioCan says it doesn’t plan to start any new construction of mixed-use properties this year and well into 2025 as it adjusts to the shifting market demand.

The company reported a net income of $96.9 million in the third quarter, up from a loss of $73.5 million last year, as it saw a $159 million boost from a favourable change in the fair value of investment properties.

RioCan reported what it says is a record-breaking 97.8 per cent occupancy rate in the quarter including retail committed occupancy of 98.6 per cent.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:REI.UN)

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