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Lululemon, MEC and Arc'teryx join international brands in Facebook ad boycott – CTV News

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VANCOUVER —
Canadian companies are joining a growing list of top international brands vowing not to advertise on Facebook Inc. in July because of the company’s refusal to deal with the spread of hateful content on its platform.

Vancouver athleticwear companies Lululemon Athletica Inc., Mountain Equipment Co-op and Arc’teryx are pulling their paid ads from Facebook and joining a boycott that has already been supported by Coca-Cola, Unilever, Honda America, Patagonia and more.

Champions of the #StopHateForProfit boycott – led by civil rights and advocacy groups including the Anti-Defamation League and National Association for the Advancement of Colored People – say Facebook has not done enough to keep racist, false and dangerous content or white supremacists off its platform.

They are also disappointed that the company has allowed users to call for violence against protesters fighting for racial justice in the wake of the deaths of several Black Americans.

MEC’s boycott came into effect on June 25, when it pulled its organic content and paid ads from Facebook and Instagram until the end of July.

The company said it wants to raise “awareness of the harmful, racist content and misinformation that is shared on these social platforms.”

“We ask that Facebook strengthen their content-moderation policies and enforce them consistently,” MEC said in a statement emailed to The Canadian Press.

Lululemon, meanwhile, tweeted its support for #StopHateForProfit on Saturday, saying “We believe we all have a responsibility to create a truly inclusive society and are actively engaging with Facebook to seek meaningful change.”

In its tweets supporting the boycott, Arc’teryx said Facebook profits “will never be worth promoting hate, bigotry, racism, anti-Semitism and violence.”

Facebook, which is based in Menlo Park, Calif. and also owns Instagram and Whatsapp, said in a statement that it invests billions of dollars each year to keep its community safe and continuously works with outside experts to review and update its policies.

The company said it has opened itself up to a civil rights audit and banned 250 white supremacist organizations from Facebook and Instagram.

“The investments we have made in artificial intelligence mean that we find nearly 90 per cent of Hate Speech we action before users report it to us, while a recent European report found Facebook assessed more hate speech reports in 24 hours than Twitter and YouTube,” the company said in an email.

“We know we have more work to do, and we’ll continue to work with civil rights groups, Global Alliance for Responsible Media, and other experts to develop even more tools, technology and policies to continue this fight.”

Their boycott is significant because ad revenues generated almost US$69.66 billion for Facebook last year and is the company’s biggest money maker, according to research firm Statista.

Content moderation concerns have long dogged the company, which has often landed in regulators’ cross hairs as it struggles to balance freedom of speech with its responsibility to keep Facebook users safe.

While Facebook is a valuable tool for companies searching for eyeballs and customers willing to dip into their wallets, the boycott hurts the social media company more than the brands edging away from it, said Joanne McNeish, an associate professor of marketing at Ryerson University.

Many brands are not as reliant on Facebook as they once were because they have realized Instagram is more valuable for attracting younger customers and because Facebook has lost some of its more targeted advertising abilities after the data of up to 50 million Facebook users was misused by analytics firm Cambridge Analytica.

“Advertisers have various platforms that they have available, depending on the target group the company is looking for, but at this moment nobody’s talking about boycotting Instagram,” said McNeish. “They’re only boycotting Facebook, and that’s a very traditional way of doing a boycott in that you attack the market leader.”

After brands like Verizon, Eddie Bauer, Levi Strauss and Co. and Mozilla pulled their ads from the platform, Facebook’s stock slid by 8.3 per cent to US$216.08 on Friday, its biggest drop in three months.

The stock rebounded somewhat on Monday afternoon after dropping further in morning trading, gaining US$3.17 to US$219.25.

The fall erased $56 billion from Facebook’s market value and $7.2 billion from founder Mark Zuckerberg’s net worth.

The Bloomberg Billionaires Index now estimates he’s worth $82.3 billion and is the fourth richest person after Amazon.com Inc.’s Jeff Bezos, Microsoft Corp. co-founder Bill Gates and LVMH Moet Hennessy titan Bernard Arnault.

McNeish doesn’t think the losses will weigh on Facebook or Zuckerberg much.

“Mark Zuckerberg has a long tradition of not really caring what people think,” she said.

“He’s a huge organization, he can take quite a big hit on this and still be profitable and still continue to operate.”

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Netflix’s subscriber growth slows as gains from password-sharing crackdown subside

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Netflix on Thursday reported that its subscriber growth slowed dramatically during the summer, a sign the huge gains from the video-streaming service’s crackdown on freeloading viewers is tapering off.

The 5.1 million subscribers that Netflix added during the July-September period represented a 42% decline from the total gained during the same time last year. Even so, the company’s revenue and profit rose at a faster pace than analysts had projected, according to FactSet Research.

Netflix ended September with 282.7 million worldwide subscribers — far more than any other streaming service.

The Los Gatos, California, company earned $2.36 billion, or $5.40 per share, a 41% increase from the same time last year. Revenue climbed 15% from a year ago to $9.82 billion. Netflix management predicted the company’s revenue will rise at the same 15% year-over-year pace during the October-December period, slightly than better than analysts have been expecting.

The strong financial performance in the past quarter coupled with the upbeat forecast eclipsed any worries about slowing subscriber growth. Netflix’s stock price surged nearly 4% in extended trading after the numbers came out, building upon a more than 40% increase in the company’s shares so far this year.

The past quarter’s subscriber gains were the lowest posted in any three-month period since the beginning of last year. That drop-off indicates Netflix is shifting to a new phase after reaping the benefits from a ban on the once-rampant practice of sharing account passwords that enabled an estimated 100 million people watch its popular service without paying for it.

The crackdown, triggered by a rare loss of subscribers coming out of the pandemic in 2022, helped Netflix add 57 million subscribers from June 2022 through this June — an average of more than 7 million per quarter, while many of its industry rivals have been struggling as households curbed their discretionary spending.

Netflix’s gains also were propelled by a low-priced version of its service that included commercials for the first time in its history. The company still is only getting a small fraction of its revenue from the 2-year-old advertising push, but Netflix is intensifying its focus on that segment of its business to help boost its profits.

In a letter to shareholder, Netflix reiterated previous cautionary notes about its expansion into advertising, though the low-priced option including commercials has become its fastest growing segment.

“We have much more work to do improving our offering for advertisers, which will be a priority over the next few years,” Netflix management wrote in the letter.

As part of its evolution, Netflix has been increasingly supplementing its lineup of scripted TV series and movies with live programming, such as a Labor Day spectacle featuring renowned glutton Joey Chestnut setting a world record for gorging on hot dogs in a showdown with his longtime nemesis Takeru Kobayashi.

Netflix will be trying to attract more viewer during the current quarter with a Nov. 15 fight pitting former heavyweight champion Mike Tyson against Jake Paul, a YouTube sensation turned boxer, and two National Football League games on Christmas Day.

The Canadian Press. All rights reserved.

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