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Passport lineups: Service Canada has received 500K applications since April | CTV News – CTV News Vancouver

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The federal government has received nearly 500,000 passport applications over the last two months, as scores of Canadians prepare to travel internationally for the first time since the start of the pandemic.

The numbers were provided by Employment and Social Development Canada, which provides passport services across the country, in response to questions about the long lines and lack of available appointments at many Service Canada locations.

By comparison, the government issued just 363,000 passports for the entire first year of the pandemic, from April 2020 through March 2021.

There were 1.27 million passports issued over the 12 months that followed, including 960,000 from September 2021 through March 2022 alone.

To manage the increased demand, the government hired 500 new employees “specifically to support the processing of passport applications,” ESDC communications manager Natalie Huneault told CTV News in an email statement.

“Service Canada continues to hire and train more passport officers and teams are working overtime every day and on weekends to increase processing capacity,” she added.

The overloaded system has left many would-be travellers with few options but to wait in long lineups at passport offices, sometimes overnight in the cold.

The queues have become so daunting, several people have started offering to hold passport-seekers’ places in line for hundreds of dollars.

“If you don’t have an appointment to get your passport, you need to be lining up at night,” reads an ad for one of the services, which was posted on Facebook Marketplace last week. “I will keep your place in the line for you so you can show up at 8:30 a.m. and sleep the night.”

Huneault said Service Canada has strict rules when it comes to picking up passports on behalf of a third-party, but those “do not apply to clients simply waiting in line.”

“Our focus is on serving those clients at our counters, who deserve the best support we are able to offer,” she said.

Back in March, the federal government announced a simplified renewal process for passports, which removed a number of previous requirements, including the need for a guarantor. That’s helpful for people with no immediate travel plans, who can apply for a passport by mail, but those hoping to travel soon have to apply in person.

And booking an appointment in advance can mean waiting for more than a month. A number of passport offices in B.C.’s Lower Mainland had zero openings for at least 25 business days when surveyed by CTV News this week.

Huneault said the government understands “the concern this may cause for clients,” but encouraged travellers to visit the Service Canada website and consider all of the options available to them. 

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RCMP investigating after three found dead in Lloydminster, Sask.

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LLOYDMINSTER, SASK. – RCMP are investigating the deaths of three people in Lloydminster, Sask.

They said in a news release Thursday that there is no risk to the public.

On Wednesday evening, they said there was a heavy police presence around 50th Street and 47th Avenue as officers investigated an “unfolding incident.”

Mounties have not said how the people died, their ages or their genders.

Multiple media reports from the scene show yellow police tape blocking off a home, as well as an adjacent road and alleyway.

The city of Lloydminster straddles the Alberta-Saskatchewan border.

Mounties said the three people were found on the Saskatchewan side of the city, but that the Alberta RCMP are investigating.

This report by The Canadian Press was first published on Sept. 12, 2024.

Note to readers: This is a corrected story; An earlier version said the three deceased were found on the Alberta side of Lloydminster.

The Canadian Press. All rights reserved.



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Three injured in Kingston, Ont., assault, police negotiating suspect’s surrender

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KINGSTON, Ont. – Police in Kingston, Ont., say three people have been sent to hospital with life-threatening injuries after a violent daytime assault.

Kingston police say officers have surrounded a suspect and were trying to negotiate his surrender as of 1 p.m.

Spokesperson Const. Anthony Colangeli says police received reports that the suspect may have been wielding an edged or blunt weapon, possibly both.

Colangeli says officers were called to the Integrated Care Hub around 10:40 a.m. after a report of a serious assault.

He says the three victims were all assaulted “in the vicinity,” of the drop-in health centre, not inside.

Police have closed Montreal Street between Railway Street and Hickson Avenue.

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.



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Government intervention in Air Canada talks a threat to competition: Transat CEO

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Demands for government intervention in Air Canada labour talks could negatively affect airline competition in Canada, the CEO of travel company Transat AT Inc. said.

“The extension of such an extraordinary intervention to Air Canada would be an undeniable competitive advantage to the detriment of other Canadian airlines,” Annick Guérard told analysts on an earnings conference call on Thursday.

“The time and urgency is now. It is time to restore healthy competition in Canada,” she added.

Air Canada has asked the federal government to be ready to intervene and request arbitration as early as this weekend to avoid disruptions.

Comments on the potential Air Canada pilot strike or lock out came as Transat reported third-quarter financial results.

Guérard recalled Transat’s labour negotiations with its flight attendants earlier this year, which the company said it handled without asking for government intervention.

The airline’s 2,100 flight attendants voted 99 per cent in favour of a strike mandate and twice rejected tentative deals before approving a new collective agreement in late February.

As the collective agreement for Air Transat pilots ends in June next year, Guérard anticipates similar pressure to increase overall wages as seen in Air Canada’s negotiations, but reckons it will come out “as a win, win, win deal.”

“The pilots are preparing on their side, we are preparing on our side and we’re confident that we’re going to come up with a reasonable deal,” she told analysts when asked about the upcoming negotiations.

The parent company of Air Transat reported it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31. The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

It attributed reduced revenues to lower airline unit revenues, competition, industry-wide overcapacity and economic uncertainty.

Air Transat is also among the airlines facing challenges related to the recall of Pratt & Whitney turbofan jet engines for inspection and repair.

The recall has so far grounded six aircraft, Guérard said on the call.

“We have agreed to financial compensation for grounded aircraft during the 2023-2024 period,” she said. “Alongside this financial compensation, Pratt & Whitney will provide us with two additional spare engines, which we intend to monetize through a sell and lease back transaction.”

Looking ahead, the CEO said she expects consumer demand to remain somewhat uncertain amid high interest rates.

“We are currently seeing ongoing pricing pressure extending into the winter season,” she added. Air Transat is not planning on adding additional aircraft next year but anticipates stability.

“(2025) for us will be much more stable than 2024 in terms of fleet movements and operation, and this will definitely have a positive effect on cost and customer satisfaction as well,” the CEO told analysts.

“We are more and more moving away from all the disruption that we had to go through early in 2024,” she added.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.



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