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Real estate agent fined over $15000 for drinking milk at seller’s home

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The world’s most expensive milkshake is the epitome of luxury: a gold-flecked creation of Madagascar vanilla beans, donkey milk caramel sauce and Venezuelan cocoa that comes in a Swarovski crystal-encrusted glass and sells for $100 a pop.

A Canadian real estate agent will have to pay more than 150 times that much for taking a swig of plain milk.

After a home surveillance camera caught Mike Rose drinking milk straight out of the container at a house he was showing, the British Columbia Financial Services Authority, a government agency tasked with regulating the Canadian province’s financial institutions, on July 18 deemed Rose’s actions “unbecoming” under the British Columbia Real Estate Services Act. It fined him 20,000 Canadian dollars, or approximately $15,162. The agency also ordered Rose to pay an additional 2,500 Canadian dollars, or almost $1,896, in enforcement expenses, records show.

Rose did not immediately respond to a request for comment. However, in a statement to local outlet CFJC Today, he apologized for the “very unfortunate, and very uncharacteristic, decision.”

“I have never done this kind of thing before, nor will I ever behave in this way again,” Rose said. “… Although I have apologized directly to the homeowners, I know that actions like this are not quickly forgiven nor easily forgotten. I will be spending the next few weeks considering my actions, better understanding why I would do this, and work to ensure this kind of [behavior] never occurs again.”

The incident occurred on July 16, 2022, in the city of Kamloops, before potential buyers were scheduled to arrive at the house for a viewing.

That day, homeowner Lyska Fullerton and her family had left the house ready, clean and with the lights on for what they initially thought would only be one viewing. Later in the evening, though, the Fullertons’ real estate agent told them there had been a second showing.

That’s when Fullerton went back to her Ring camera — a device originally “intended for my teenage kids, so I could keep an eye on them and make sure they went home on time,” she told The Washington Post. She figured she would see a real estate agent guiding a group of prospective buyers.

But what she found left her “utterly speechless, in shock and creeped out,” Fullerton said.

The footage showed Rose entering the home some 30 minutes before the buyers. That afternoon, he walked into the kitchen and pulled the window blinds open. Then, he opened the fridge, pulled out a carton of milk and took a long gulp. Rose then put the milk back inside the fridge and closed the door, the video showed.

To make matters worse, Fullerton added, the video also showed Rose sitting on the couch while the potential buyers visited the house. He broke the couch’s arm, she said.

“This was unprofessional in so many ways,” Fullerton said. “Every part of it was just such an invasion of privacy and such an invasion of our home.”

Seeing the video left Fullerton disgusted, she said — particularly because the incident happened during a global pandemic that heightened observations of personal hygiene and killed both her and her husband’s parents.

“In what world do you think that this is ever okay to do?” Fullerton said. “I wouldn’t even do that in my own family’s home.”

According to the order from the British Columbia Financial Services Authority, Rose told the agency he was “unusually dehydrated” at the time because of a new medication. He was also under “considerable stress,” the report shows.

Fullerton confronted Rose two days after the incident, when the prospective buyers went back for another viewing. When she asked him if there was anything he wanted to tell her about his last visit to the home, Fullerton said Rose replied, “The milk?”

She reported him after that.

For Fullerton, it’s not so much that Rose drank the milk — it’s how he didn’t let anyone know that he had done so, she said.

“It doesn’t bother me that he drank milk. I mean, maybe he had an upset stomach, for all I know,” she said. “But to do it in that way? He didn’t even leave a note or tell us this happened. I had to find out because of my camera, and that’s just gross and plain wrong.”

“It makes you question your trust in people who visit your home,” she added.

That’s the reason the financial services agency cited in fining Rose. In its order, the agency said Rose’s behavior was in violation of statutes in the British Columbia Real Estate Services Act, which deems “unbecoming” conduct as behavior that “undermines public confidence in the real estate industry” and “brings the real estate industry into disrepute.”

Despite the milk situation, the prospective buyers wound up becoming the home’s owners, and the Fullertons moved out later that month.

“We sold it pretty quickly right after that, which is great,” she said. “Because the new people can go on and have new memories there, and we don’t have to stick with the memories of what happened.”

As for the milk jug that started it all, Fullerton said she immediately poured it out.

“My husband came back home and watched me throw a half a gallon of milk in the trash,” she said. “He’s looking at me like I’m crazy and asked, ‘What are you doing?’”

She told him: “You don’t even want to know.”

 

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Here are some facts about British Columbia’s housing market

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Housing affordability is a key issue in the provincial election campaign in British Columbia, particularly in major centres.

Here are some statistics about housing in B.C. from the Canada Mortgage and Housing Corporation’s 2024 Rental Market Report, issued in January, and the B.C. Real Estate Association’s August 2024 report.

Average residential home price in B.C.: $938,500

Average price in greater Vancouver (2024 year to date): $1,304,438

Average price in greater Victoria (2024 year to date): $979,103

Average price in the Okanagan (2024 year to date): $748,015

Average two-bedroom purpose-built rental in Vancouver: $2,181

Average two-bedroom purpose-built rental in Victoria: $1,839

Average two-bedroom purpose-built rental in Canada: $1,359

Rental vacancy rate in Vancouver: 0.9 per cent

How much more do new renters in Vancouver pay compared with renters who have occupied their home for at least a year: 27 per cent

This report by The Canadian Press was first published Oct. 17, 2024.

The Canadian Press. All rights reserved.

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B.C. voters face atmospheric river with heavy rain, high winds on election day

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VANCOUVER – Voters along the south coast of British Columbia who have not cast their ballots yet will have to contend with heavy rain and high winds from an incoming atmospheric river weather system on election day.

Environment Canada says the weather system will bring prolonged heavy rain to Metro Vancouver, the Sunshine Coast, Fraser Valley, Howe Sound, Whistler and Vancouver Island starting Friday.

The agency says strong winds with gusts up to 80 kilometres an hour will also develop on Saturday — the day thousands are expected to go to the polls across B.C. — in parts of Vancouver Island and Metro Vancouver.

Wednesday was the last day for advance voting, which started on Oct. 10.

More than 180,000 voters cast their votes Wednesday — the most ever on an advance voting day in B.C., beating the record set just days earlier on Oct. 10 of more than 170,000 votes.

Environment Canada says voters in the area of the atmospheric river can expect around 70 millimetres of precipitation generally and up to 100 millimetres along the coastal mountains, while parts of Vancouver Island could see as much as 200 millimetres of rainfall for the weekend.

An atmospheric river system in November 2021 created severe flooding and landslides that at one point severed most rail links between Vancouver’s port and the rest of Canada while inundating communities in the Fraser Valley and B.C. Interior.

This report by The Canadian Press was first published Oct. 17, 2024.

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No shortage when it comes to B.C. housing policies, as Eby, Rustad offer clear choice

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British Columbia voters face no shortage of policies when it comes to tackling the province’s housing woes in the run-up to Saturday’s election, with a clear choice for the next government’s approach.

David Eby’s New Democrats say the housing market on its own will not deliver the homes people need, while B.C. Conservative Leader John Rustad saysgovernment is part of the problem and B.C. needs to “unleash” the potential of the private sector.

But Andy Yan, director of the City Program at Simon Fraser University, said the “punchline” was that neither would have a hand in regulating interest rates, the “giant X-factor” in housing affordability.

“The one policy that controls it all just happens to be a policy that the province, whoever wins, has absolutely no control over,” said Yan, who made a name for himself scrutinizing B.C.’s chronic affordability problems.

Some metrics have shown those problems easing, with Eby pointing to what he said was a seven per cent drop in rent prices in Vancouver.

But Statistics Canada says 2021 census data shows that 25.5 per cent of B.C. households were paying at least 30 per cent of their income on shelter costs, the worst for any province or territory.

Yan said government had “access to a few levers” aimed at boosting housing affordability, and Eby has been pulling several.

Yet a host of other factors are at play, rates in particular, Yan said.

“This is what makes housing so frustrating, right? It takes time. It takes decades through which solutions and policies play out,” Yan said.

Rustad, meanwhile, is running on a “deregulation” platform.

He has pledged to scrap key NDP housing initiatives, including the speculation and vacancy tax, restrictions on short-term rentals,and legislation aimed at boosting small-scale density in single-family neighbourhoods.

Green Leader Sonia Furstenau, meanwhile, says “commodification” of housing by large investors is a major factor driving up costs, and her party would prioritize people most vulnerable in the housing market.

Yan said it was too soon to fully assess the impact of the NDP government’s housing measures, but there was a risk housing challenges could get worse if certain safeguards were removed, such as policies that preserve existing rental homes.

If interest rates were to drop, spurring a surge of redevelopment, Yan said the new homes with higher rents could wipe the older, cheaper units off the map.

“There is this element of change and redevelopment that needs to occur as a city grows, yet the loss of that stock is part of really, the ongoing challenges,” Yan said.

Given the external forces buffeting the housing market, Yan said the question before voters this month was more about “narrative” than numbers.

“Who do you believe will deliver a better tomorrow?”

Yan said the market has limits, and governments play an important role in providing safeguards for those most vulnerable.

The market “won’t by itself deal with their housing needs,” Yan said, especially given what he described as B.C.’s “30-year deficit of non-market housing.”

IS HOUSING THE ‘GOVERNMENT’S JOB’?

Craig Jones, associate director of the Housing Research Collaborative at the University of British Columbia, echoed Yan, saying people are in “housing distress” and in urgent need of help in the form of social or non-market housing.

“The amount of housing that it’s going to take through straight-up supply to arrive at affordability, it’s more than the system can actually produce,” he said.

Among the three leaders, Yan said it was Furstenau who had focused on the role of the “financialization” of housing, or large investors using housing for profit.

“It really squeezes renters,” he said of the trend. “It captures those units that would ordinarily become affordable and moves (them) into an investment product.”

The Greens’ platform includes a pledge to advocate for federal legislation banning the sale of residential units toreal estate investment trusts, known as REITs.

The party has also proposed a two per cent tax on homes valued at $3 million or higher, while committing $1.5 billion to build 26,000 non-market units each year.

Eby’s NDP government has enacted a suite of policies aimed at speeding up the development and availability of middle-income housing and affordable rentals.

They include the Rental Protection Fund, which Jones described as a “cutting-edge” policy. The $500-million fund enables non-profit organizations to purchase and manage existing rental buildings with the goal of preserving their affordability.

Another flagship NDP housing initiative, dubbed BC Builds, uses $2 billion in government financingto offer low-interest loans for the development of rental buildings on low-cost, underutilized land. Under the program, operators must offer at least 20 per cent of their units at 20 per cent below the market value.

Ravi Kahlon, the NDP candidate for Delta North who serves as Eby’s housing minister,said BC Builds was designed to navigate “huge headwinds” in housing development, including high interest rates, global inflation and the cost of land.

Boosting supply is one piece of the larger housing puzzle, Kahlon said in an interview before the start of the election campaign.

“We also need governments to invest and … come up with innovative programs to be able to get more affordability than the market can deliver,” he said.

The NDP is also pledging to help more middle-class, first-time buyers into the housing market with a plan to finance 40 per cent of the price on certain projects, with the money repayable as a loan and carrying an interest rate of 1.5 per cent. The government’s contribution would have to be repaid upon resale, plus 40 per cent of any increase in value.

The Canadian Press reached out several times requesting a housing-focused interview with Rustad or another Conservative representative, but received no followup.

At a press conference officially launching the Conservatives’ campaign, Rustad said Eby “seems to think that (housing) is government’s job.”

A key element of the Conservatives’ housing plans is a provincial tax exemption dubbed the “Rustad Rebate.” It would start in 2026 with residents able to deduct up to $1,500 per month for rent and mortgage costs, increasing to $3,000 in 2029.

Rustad also wants Ottawa to reintroduce a 1970s federal program that offered tax incentives to spur multi-unit residential building construction.

“It’s critical to bring that back and get the rental stock that we need built,” Rustad said of the so-called MURB program during the recent televised leaders’ debate.

Rustad also wants to axe B.C.’s speculation and vacancy tax, which Eby says has added 20,000 units to the long-term rental market, and repeal rules restricting short-term rentals on platforms such as Airbnb and Vrbo to an operator’s principal residence or one secondary suite.

“(First) of all it was foreigners, and then it was speculators, and then it was vacant properties, and then it was Airbnbs, instead of pointing at the real problem, which is government, and government is getting in the way,” Rustad said during the televised leaders’ debate.

Rustad has also promised to speed up approvals for rezoning and development applications, and to step in if a city fails to meet the six-month target.

Eby’s approach to clearing zoning and regulatory hurdles includes legislation passed last fall that requires municipalities with more than 5,000 residents to allow small-scale, multi-unit housing on lots previously zoned for single family homes.

The New Democrats have also recently announced a series of free, standardized building designs and a plan to fast-track prefabricated homes in the province.

A statement from B.C.’s Housing Ministry said more than 90 per cent of 188 local governments had adopted the New Democrats’ small-scale, multi-unit housing legislation as of last month, while 21 had received extensions allowing more time.

Rustad has pledged to repeal that law too, describing Eby’s approach as “authoritarian.”

The Greens are meanwhile pledging to spend $650 million in annual infrastructure funding for communities, increase subsidies for elderly renters, and bring in vacancy control measures to prevent landlords from drastically raising rents for new tenants.

Yan likened the Oct. 19 election to a “referendum about the course that David Eby has set” for housing, with Rustad “offering a completely different direction.”

Regardless of which party and leader emerges victorious, Yan said B.C.’s next government will be working against the clock, as well as cost pressures.

Yan said failing to deliver affordable homes for everyone, particularly people living on B.C. streets and young, working families, came at a cost to the whole province.

“It diminishes us as a society, but then also as an economy.”

This report by The Canadian Press was first published Oct. 17, 2024.

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