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Restaurant entrepreneur aims to thank every care-home worker in Canada with a free meal – CBC.ca

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Mohamad Fakih built a restaurant empire from the ground up, and COVID-19 has nearly torn it down. Yet, in a surprising contradiction, his kitchens are humming right now.

Three quarters of his Canadian-based Paramount Middle Eastern Kitchen restaurant locations are closed. And virtually all the seats inside the dining facilities that are still open are stacked up, as fear and lockdowns keep customers away. Financial losses are mounting.

But the Toronto-based business leader, with help from about a dozen long-time staff and volunteers, is cooking and packing hundreds of spiced chicken and rice dishes each day. Every one of the meals is given away free to front-line workers in long-term care homes.

“We’re now at 6,000 meals, but each month we want to be doing 15,000,” said the Toronto-based Lebanese-Canadian entrepreneur.

Their aim is to get one meal into the hands of every worker in the province over the next three months, and eventually reach workers across the country.

Paramount Fine Foods CEO Mohamad Fakih has long donated meals to charitable events and homeless people. His latest project comes as his own business is struggling, having closed three-quarters of his restaurant locations due to the pandemic. (David Common/CBC News)

‘These people are our real heroes’

The hot meals are a thank-you to personal support workers (PSWs) who have been on the front lines caring for seniors during the pandemic.

Fakih has a long history of donating meals to the community, but said he has most recently been struck by the struggle and plight of workers in long term care homes.

“These people are our real heroes, truly, because they go into these homes and they’re so close to the virus, they’re so close to be at risk,” he said. “I know for a fact that they deserve to be paid better and they need to feel safe.”

Frontline workers at the Harold and Grace Baker long-term care home in Toronto get a delivery of 150 free meals. (David Common/CBC News)

Many personal support workers make just above minimum wage and struggle to find full-time work, in spite of unprecedented demand. Many positions are still only part-time, as home operators seek to control costs.

Even full-time PSWs making the average wage in Ontario would fall short of the poverty level for a family of four in Toronto.

Two PSWs living in an Ottawa homeless shelter were recently part of a COVID-19 outbreak.

Though Fakih doesn’t involve himself in the politics of PSW compensation, he said he wants to do what he can to support those who work in the most-likely setting for loss caused by COVID-19.

“Over 3,000 seniors died [in Ontario nursing homes from COVID-19] and the caregivers that looked after them feel so lonely,” he said. So Fakih wanted to send those workers, “a message of love and support.”

Fakih wants to deliver 15,000 free meals to long term care home workers each month, eventually delivering to every facility in Ontario if he can and potentially expanding across the country. (David Common/CBC News)

The workers face risks to their own health, as well. In Ontario, at least 10 PSWs have died after contracting COVID-19, many in long-term care homes, according to data collected by the Canadian Federation of Nurses Unions. At least one nurse and a cleaner working in long-term care have also died.

Fakih and a handful of volunteers take packaged hot meals to as many front-line workers as they can, delivering to at least two facilities a day. They often provide 300 or 400 meals daily.

Fakih has spent thousands on the meals out of his own pocket. The initiative has also received donations from others, including the Islamic Relief charity, with Paramount producing the meals at cost. It is now accepting donations to help continue the effort, with the goal of reaching every long-term care home in Ontario.

If enough money is raised, Fakih and the others behind the project hope to expand nationally.

Cooks help Fakih load meals into a waiting vehicle, racing to deliver them before the hot meals get cold. (David Common/CBC News)

‘You melt our heart’

It took three vehicles and volunteer drivers to get the prepared meals to the Harold and Grace Baker Centre long-term care home in north Toronto recently. It was experiencing an outbreak, with COVID-19 confirmed inside the building, so staff there have been especially busy.

Vonetia Reid, a personal support worker, was the first to step out to greet the smiling faces delivering the food.

“I’m so happy to see you guys … you melt our heart, we are so thankful,” she said, as tears began to flow under her face shield.

“It’s not been easy,” said Reid, also a union steward with Services Employees International Union Healthcare (SEIU). “It’s really difficult, like for everybody.”

Even before the pandemic, PSW work was challenging and often physical, with many residents needing help to use a washroom, take a shower or to eat and and drink.

Add in the deaths that have occured at hundreds of homes in Ontario alone, and the safety precautions aimed at preventing the spread of the virus, and the job can often seem overwhelming.

Vonetia Reid said the past year working as a personal support worker has been exhausting. Finding hope is hard, but the gesture of a free meal is heartwarming, she added. (David Common/CBC News)

To acknowledge the risk and responsibility, some provinces introduced wage top-ups for long-term care workers. British Columbia, for instance, added a pay bump of up to $7 an hour and introduced guaranteed hours.

Ontario also announced a pandemic wage increase of $3 an hour, but many PSWs like Reid say months after that announcement, they have yet to see the increase.

Against the fatigue and loneliness, the quick drop-off of free meals — and the smiles that come with them — go a long way, according to nurse Alisa Abdul Qadir.

“When you’re feeling down, such things make you feel inspired,” she said. “To know you have the support. You have somebody to carry you. You have somebody to boost you up.”

Alisa Abdul Qadir is one of the few nurses working at the Harold and Grace Baker home in Toronto’s north. She said small gestures like the meal delivery are deeply appreciated as the months of hard work wear on. (David Common/CBC News)

Fakih disagrees with her, at least to some extent.

“I believe that you’re supporting us, and we’re here to say thank you,” he told Reid and Qadir.

For all the complexity of the world’s woes and the challenges brought on by COVID-19, Fakih has a simple message: “I think the solution of the world today, with all these problems, is having more people doing good things.”

And he’s not one to sit still. As soon as nearly 150 meals were dropped off at one home, he was on his way to the next. And he says he plans to keep doing the same thing for as long as the group has the funds and the need exists.


Watch full episodes of The National on CBC Gem, the CBC’s streaming service.

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Bad traffic, changed plans: Toronto braces for uncertainty of its Taylor Swift Era

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TORONTO – Will Taylor Swift bring chaos or do we all need to calm down?

It’s a question many Torontonians are asking this week as the city braces for the arrival of Swifties, the massive fan base of one of the world’s biggest pop stars.

Hundreds of thousands are expected to descend on the downtown core for the singer’s six concerts which kick off Thursday at the Rogers Centre and run until Nov. 23.

And while their arrival will be a boon to tourism dollars — the city estimates more than $282 million in economic impact — some worry it could worsen Toronto’s gridlock by clogging streets that already come to a standstill during rush hour.

Swift’s shows are set to collide with sports events at the nearby Scotiabank Arena, including a Raptors game on Friday and a Leafs game on Saturday.

Some residents and local businesses have already adjusted their plans to avoid the area and its planned road closures.

Aahil Dayani says he and some friends intended to throw a birthday bash for one of their pals until they realized it would overlap with the concerts.

“Something as simple as getting together and having dinner is now thrown out the window,” he said.

Dayani says the group rescheduled the gathering for after Swift leaves town. In the meantime, he plans to hunker down at his Toronto residence.

“Her coming into town has kind of changed up my social life,” he added.

“We’re pretty much just not doing anything.”

Max Sinclair, chief executive and founder of A.I. technology firm Ecomtent, suggested his employees avoid the company’s downtown offices on concert days, saying he doesn’t see the point in forcing people to endure potential traffic jams.

“It’s going to be less productive for us, and it’s going to be just a pain for everyone, so it’s easier to avoid it,” Sinclair said.

“We’re a hybrid company, so we can be flexible. It just makes sense.”

Swift’s concerts are the latest pop culture moment to draw attention to Toronto’s notoriously disastrous daily commute.

In June, One Direction singer Niall Horan uploaded a social media video of himself walking through traffic to reach the venue for his concert.

“Traffic’s too bad in Toronto, so we’re walking to the venue,” he wrote in the post.

Toronto Transit Commission spokesperson Stuart Green says the public agency has been working for more than a year on plans to ease the pressure of so many Swifties in one confined area.

“We are preparing for something that would be akin to maybe the Beatles coming in the ‘60s,” he said.

Dozens of buses and streetcars have been added to transit routes around the stadium, and the TTC has consulted the city on potential emergency scenarios.

Green will be part of a command centre operated by the City of Toronto and staffed by Toronto police leaders, emergency services and others who have handled massive gatherings including the Raptors’ NBA championship parade in 2019.

“There may be some who will say we’re over-preparing, and that’s fair,” Green said.

“But we know based on what’s happened in other places, better to be over-prepared than under-prepared.”

Metrolinx, the agency for Ontario’s GO Transit system, has also added extra trips and extended hours in some regions to accommodate fans looking to travel home.

A day before Swift’s first performance, the city began clearing out tents belonging to homeless people near the venue. The city said two people were offered space in a shelter.

“As the area around Rogers Centre is expected to receive a high volume of foot traffic in the coming days, this area has been prioritized for outreach work to ensure the safety of individuals in encampments, other residents, businesses and visitors — as is standard for large-scale events,” city spokesperson Russell Baker said in a statement.

Homeless advocate Diana Chan McNally questioned whether money and optics were behind the measure.

“People (in the area) are already in close proximity to concerts, sports games, and other events that generate massive amounts of traffic — that’s nothing new,” she said in a statement.

“If people were offered and willingly accepted a shelter space, free of coercion, I support that fully — that’s how it should happen.”

This report by The Canadian Press was first published Nov. 13, 2024.



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‘It’s literally incredible’: Swifties line up for merch ahead of Toronto concerts

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TORONTO – Hundreds of Taylor Swift fans lined up outside the gates of Toronto’s Rogers Centre Wednesday, with hopes of snagging some of the pop star’s merchandise on the eve of the first of her six sold-out shows in the city.

Swift is slated to perform at the venue from Thursday to Saturday, and the following week from Nov. 21 to Nov. 23, with concert merchandise available for sale on some non-show days.

Swifties were all smiles as they left the merch shop, their arms full of sweaters and posters bearing pictures of the star and her Eras Tour logo.

Among them was Zoe Haronitis, 22, who said she waited in line for about two hours to get $300 worth of merchandise, including some apparel for her friends.

Haronitis endured the autumn cold and the hefty price tag even though she hasn’t secured a concert ticket. She said she’s hunting down a resale ticket and plans to spend up to $600.

“I haven’t really budgeted anything,” Haronitis said. “I don’t care how much money I spent. That was kind of my mindset.”

The megastar’s merchandise costs up to $115 for a sweater, and $30 for tote bags and other accessories.

Rachel Renwick, 28, also waited a couple of hours in line for merchandise, but only spent about $70 after learning that a coveted blue sweater and a crewneck had been snatched up by other eager fans before she got to the shop. She had been prepared to spend much more, she said.

“The two prized items sold out. I think a lot more damage would have been done,” Renwick said, adding she’s still determined to buy a sweater at a later date.

Renwick estimated she’s spent about $500 in total on “all-things Eras Tour,” including her concert outfit and merchandise.

The long queue for Swift merch is just a snapshot of what the city will see in the coming days. It’s estimated that up to 500,000 visitors from outside Toronto will be in town during the concert period.

Tens of thousands more are also expected to attend Taylgate’24, an unofficial Swiftie fan event scheduled to be held at the nearby Metro Toronto Convention Centre.

Meanwhile, Destination Toronto has said it anticipates the economic impact of the Eras Tour could grow to $282 million as the money continues to circulate.

But for fans like Haronitis, the experience in Toronto comes down to the Swiftie community. Knowing that Swift is going to be in the city for six shows and seeing hundreds gather just for merchandise is “awesome,” she said.

Even though Haronitis hasn’t officially bought her ticket yet, she said she’s excited to see the megastar.

“It’s literally incredible.”

This report by The Canadian Press was first published Nov. 13, 2024.

The Canadian Press. All rights reserved.



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Via Rail seeks judicial review on CN’s speed restrictions

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OTTAWA – Via Rail is asking for a judicial review on the reasons why Canadian National Railway Co. has imposed speed restrictions on its new passenger trains.

The Crown corporation says it is seeking the review from the Federal Court after many attempts at dialogue with the company did not yield valid reasoning for the change.

It says the restrictions imposed last month are causing daily delays on Via Rail’s Québec City-Windsor corridor, affecting thousands of passengers and damaging Via Rail’s reputation with travellers.

CN says in a statement that it imposed the restrictions at rail crossings given the industry’s experience and known risks associated with similar trains.

The company says Via has asked the courts to weigh in even though Via has agreed to buy the equipment needed to permanently fix the issues.

Via said in October that no incidents at level crossings have been reported in the two years since it put 16 Siemens Venture trains into operation.

This report by The Canadian Press was first published Nov. 13, 2024.

Companies in this story: (TSX:CN)

The Canadian Press. All rights reserved.



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