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Scotiabank CEO vows to improve shareholder returns after earnings miss – Financial Post

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Bottom line hit by more money set aside for potentially bad loans and higher expenses

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The Bank of Nova Scotia will focus on areas of profitable and sustainable growth in a bid to improve returns to shareholders going forward, new chief executive Scott Thomson said Feb. 28 after the bank posted first-quarter results that missed expectations.

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“We have not delivered the level of total shareholder returns that our shareholders should expect of us,” Thomson said in his first conference call since taking the helm at the bank earlier this month.

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The remarks came after the bank reported a drop in profit for the first quarter, as it was hit with higher expenses and set aside more funding for loans that might potentially go sour.

Scotiabank reported net income of $1.8 billion in the three months ending Jan. 31, down 35 per cent from the same time last year. On an adjusted basis, Scotiabank earned approximately $2.4 billion or $1.85 per share, falling short of Bloomberg analyst expectations of $2.02 per share. Adjusted earnings were down about 14 per cent from the approximate $2.8 billion reported this time last year.

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The bank’s provisions for credit losses — the amount the bank sets aside in a riskier credit environment — grew to $638 million from $222 million the year before. Scotiabank also recorded higher non-interest expenses at roughly $4.5 billion (up from $4.2 billion a year ago) and total income tax expense of $1.1 billion (up from $864 million in the same period last year), $579 million of which stemmed from the Canada recovery dividend.

The federal government introduced the one-time, 15 per cent banking and life insurer tax based on the average of 2020 and 2021 taxable income exceeding $1 billion in its 2022 budget.

On the conference call, Thomson indicated that the bank would be shifting course to focus on areas of profitable and sustainable growth, echoing a sentiment he expressed earlier this year when he said he saw opportunity to refine Scotia’s international banking segment.

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He highlighted that the bank would need to be more disciplined with capital allocation and focus on long-term deposit growth which he said should reduce funding costs and strengthen client relationships.

“The bank’s financial performance in the first quarter of 2023 reflects both the merits of a diversified platform, but also the continued relative pressure on our profitability given our funding profile,” Thomson said during the conference call. “Going forward, we must be consistent and deliberate in our long-term deposit strategies to continue our journey to reduce our reliance on wholesale funding.”

Scotia is more dependent than its peers on funding from sources outside its own deposit channel, in part due to its international banking strategy and because of its smaller market share.

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Thomson attributed the bank’s expense growth to higher personnel costs and rising technology investments and said the bank would be more thoughtful about expense control for the rest of the year.

Scotiabank also plans on being more transparent and explicit about forward guidance and milestones, and expressed caution for earnings in the next quarter.

For the first quarter, Scotiabank’s core Canadian banking adjusted profit slipped 10 per cent to about $1.1 billion despite higher revenue as higher credit loss provisions and non-interest expenses weighed on results. The international banking segment’s adjusted earnings grew to $661 million from $552 million from the first quarter of 2022 with higher net interest income and strong non-interest revenues.

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The global wealth management segment’s adjusted earnings dipped six per cent to $392 million from last year amid a challenging market.

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John Aiken, senior analyst and head of research at Barclays Bank PLC, noted that Scotiabank’s credit was weaker and the bank has been struggling with funding costs, hitting its net interest margins.

“We do not believe that expectations were high for Scotia in the first quarter, but the miss will likely be viewed as a disappointment as margins declined in international (flat domestically),” Aiken said in his Feb. 28 note. “Finally, much of the pressure on Scotia’s earnings came from losses in its corporate segment, which was blamed on funding costs (which remains a relative disadvantage for Scotia) and lower gains.”

Shares of Scotiabank were trading down nearly five per cent at $68.08 in late morning trading in Toronto.

The shares are down nearly 26 per cent over the past year.

• Email: shughes@postmedia.com | Twitter:

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Telus prioritizing ‘most important customers,’ avoiding ‘unprofitable’ offers: CFO

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Telus Corp. says it is avoiding offering “unprofitable” discounts as fierce competition in the Canadian telecommunications sector shows no sign of slowing down.

The company said Friday it had fewer net new customers during its third quarter compared with the same time last year, as it copes with increasingly “aggressive marketing and promotional pricing” that is prompting more customers to switch providers.

Telus said it added 347,000 net new customers, down around 14.5 per cent compared with last year. The figure includes 130,000 mobile phone subscribers and 34,000 internet customers, down 30,000 and 3,000, respectively, year-over-year.

The company reported its mobile phone churn rate — a metric measuring subscribers who cancelled their services — was 1.09 per cent in the third quarter, up from 1.03 per cent in the third quarter of 2023. That included a postpaid mobile phone churn rate of 0.90 per cent in its latest quarter.

Telus said its focus is on customer retention through its “industry-leading service and network quality, along with successful promotions and bundled offerings.”

“The customers we have are the most important customers we can get,” said chief financial officer Doug French in an interview.

“We’ve, again, just continued to focus on what matters most to our customers, from a product and customer service perspective, while not loading unprofitable customers.”

Meanwhile, Telus reported its net income attributable to common shares more than doubled during its third quarter.

The telecommunications company said it earned $280 million, up 105.9 per cent from the same three-month period in 2023. Earnings per diluted share for the quarter ended Sept. 30 was 19 cents compared with nine cents a year earlier.

It reported adjusted net income was $413 million, up 10.7 per cent year-over-year from $373 million in the same quarter last year. Operating revenue and other income for the quarter was $5.1 billion, up 1.8 per cent from the previous year.

Mobile phone average revenue per user was $58.85 in the third quarter, a decrease of $2.09 or 3.4 per cent from a year ago. Telus said the drop was attributable to customers signing up for base rate plans with lower prices, along with a decline in overage and roaming revenues.

It said customers are increasingly adopting unlimited data and Canada-U.S. plans which provide higher and more stable ARPU on a monthly basis.

“In a tough operating environment and relative to peers, we view Q3 results that were in line to slightly better than forecast as the best of the bunch,” said RBC analyst Drew McReynolds in a note.

Scotiabank analyst Maher Yaghi added that “the telecom industry in Canada remains very challenging for all players, however, Telus has been able to face these pressures” and still deliver growth.

The Big 3 telecom providers — which also include Rogers Communications Inc. and BCE Inc. — have frequently stressed that the market has grown more competitive in recent years, especially after the closing of Quebecor Inc.’s purchase of Freedom Mobile in April 2023.

Hailed as a fourth national carrier, Quebecor has invested in enhancements to Freedom’s network while offering more affordable plans as part of a set of commitments it was mandated by Ottawa to agree to.

The cost of telephone services in September was down eight per cent compared with a year earlier, according to Statistics Canada’s most recent inflation report last month.

“I think competition has been and continues to be, I’d say, quite intense in Canada, and we’ve obviously had to just manage our business the way we see fit,” said French.

Asked how long that environment could last, he said that’s out of Telus’ hands.

“What I can control, though, is how we go to market and how we lead with our products,” he said.

“I think the conditions within the market will have to adjust accordingly over time. We’ve continued to focus on digitization, continued to bring our cost structure down to compete, irrespective of the price and the current market conditions.”

Still, Canada’s telecom regulator continues to warn providers about customers facing more charges on their cellphone and internet bills.

On Tuesday, CRTC vice-president of consumer, analytics and strategy Scott Hutton called on providers to ensure they clearly inform their customers of charges such as early cancellation fees.

That followed statements from the regulator in recent weeks cautioning against rising international roaming fees and “surprise” price increases being found on their bills.

Hutton said the CRTC plans to launch public consultations in the coming weeks that will focus “on ensuring that information is clear and consistent, making it easier to compare offers and switch services or providers.”

“The CRTC is concerned with recent trends, which suggest that Canadians may not be benefiting from the full protections of our codes,” he said.

“We will continue to monitor developments and will take further action if our codes are not being followed.”

French said any initiative to boost transparency is a step in the right direction.

“I can’t say we are perfect across the board, but what I can say is we are absolutely taking it under consideration and trying to be the best at communicating with our customers,” he said.

“I think everyone looking in the mirror would say there’s room for improvement.”

This report by The Canadian Press was first published Nov. 8, 2024.

Companies in this story: (TSX:T)

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TC Energy cuts cost estimate for Southeast Gateway pipeline project in Mexico

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CALGARY – TC Energy Corp. has lowered the estimated cost of its Southeast Gateway pipeline project in Mexico.

It says it now expects the project to cost between US$3.9 billion and US$4.1 billion compared with its original estimate of US$4.5 billion.

The change came as the company reported a third-quarter profit attributable to common shareholders of C$1.46 billion or $1.40 per share compared with a loss of C$197 million or 19 cents per share in the same quarter last year.

Revenue for the quarter ended Sept. 30 totalled C$4.08 billion, up from C$3.94 billion in the third quarter of 2023.

TC Energy says its comparable earnings for its latest quarter amounted to C$1.03 per share compared with C$1.00 per share a year earlier.

The average analyst estimate had been for a profit of 95 cents per share, according to LSEG Data & Analytics.

This report by The Canadian Press was first published Nov. 7, 2024.

Companies in this story: (TSX:TRP)

The Canadian Press. All rights reserved.

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BCE reports Q3 loss on asset impairment charge, cuts revenue guidance

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BCE Inc. reported a loss in its latest quarter as it recorded $2.11 billion in asset impairment charges, mainly related to Bell Media’s TV and radio properties.

The company says its net loss attributable to common shareholders amounted to $1.24 billion or $1.36 per share for the quarter ended Sept. 30 compared with a profit of $640 million or 70 cents per share a year earlier.

On an adjusted basis, BCE says it earned 75 cents per share in its latest quarter compared with an adjusted profit of 81 cents per share in the same quarter last year.

“Bell’s results for the third quarter demonstrate that we are disciplined in our pursuit of profitable growth in an intensely competitive environment,” BCE chief executive Mirko Bibic said in a statement.

“Our focus this quarter, and throughout 2024, has been to attract higher-margin subscribers and reduce costs to help offset short-term revenue impacts from sustained competitive pricing pressures, slow economic growth and a media advertising market that is in transition.”

Operating revenue for the quarter totalled $5.97 billion, down from $6.08 billion in its third quarter of 2023.

BCE also said it now expects its revenue for 2024 to fall about 1.5 per cent compared with earlier guidance for an increase of zero to four per cent.

The company says the change comes as it faces lower-than-anticipated wireless product revenue and sustained pressure on wireless prices.

BCE added 33,111 net postpaid mobile phone subscribers, down 76.8 per cent from the same period last year, which was the company’s second-best performance on the metric since 2010.

It says the drop was driven by higher customer churn — a measure of subscribers who cancelled their service — amid greater competitive activity and promotional offer intensity. BCE’s monthly churn rate for the category was 1.28 per cent, up from 1.1 per cent during its previous third quarter.

The company also saw 11.6 per cent fewer gross subscriber activations “due to more targeted promotional offers and mobile device discounting compared to last year.”

Bell’s wireless mobile phone average revenue per user was $58.26, down 3.4 per cent from $60.28 in the third quarter of the prior year.

This report by The Canadian Press was first published Nov. 7, 2024.

Companies in this story: (TSX:BCE)

The Canadian Press. All rights reserved.

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