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Service being restored across WestJet network after train derailment disrupts fibre lines – CBC.ca

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Service is now returning to normal at the Calgary International Airport after a train derailment caused a disruption of fibre lines on Wednesday.

A spokesperson with Nav Canada, which operates the nation’s air navigation system, said the disruption was connected to one of its telecommunications service providers, Zayo. As of 12:45 p.m., Nav Canada said its services were returning.

Earlier on Thursday, Zayo said it was working on a “swift restoration of service” following the disruption of two key fibre lines managed by one of its underlying fibre providers in Canada.

“[That includes] an outage caused by a train derailment yesterday evening,” reads a statement provided by Zayo. 

“We have rerouted a significant volume of traffic via other routes so that our customers can begin resuming normal operations. We regret the inconvenience this has caused for our customers and air passengers, and our top priority is the safety of everyone involved.” 

The train derailment in question took place in Bassano, Alta., approximately 140 kilometres southeast of Calgary, on Wednesday afternoon.

Jenny Clampett, who lives in the U.K., was trying to get from Calgary to Toronto on Thursday. She said she understands travelling has been difficult as of late but would have appreciated more effective communication from airline companies about the problems. (Dave Gilson/CBC)

WestJet said it had been affected by the outage. Across WestJet’s network, there have been three cancellations and more than 100 flights delayed as a result of the outage. 

The airline also continues to experience a problem with its check-in service. Earlier nationwide issues involving infrastructure and online payment services have been resolved.

Self-serve baggage drop system is not functioning properly in Calgary as well as Ottawa, Saskatoon and Halifax.

“Guests are encouraged to arrive early and check flight status before heading to the airport,” reads a statement posted by the airline.

Elle Dunlap from California — who was travelling with her husband and five-year-old son Thursday to Saskatoon, Sask., for her brother-in-law’s memorial service — arrived at the San Francisco International Airport at 6 a.m. Thursday.

Their flight, with a scheduled connection in Calgary, was supposed to depart at 8:30 a.m. but as of 9:15 a.m., the family was still waiting.

“I was anxious about this flight anyway because I’ve heard about some of the troubles with domestic flights within Canada,” Dunlap said in an interview, adding she first suspected there was a problem when the family was unable to check-in online.

“We came to the airport super early, but there was just no communication [from WestJet]. It was just ‘the system’s not working’ and we were just waiting in line with 100 other people for hours.”

A spokesperson with the Greater Toronto Airports Authority said the outage appeared to be affecting only Western Canada, adding operations at Toronto’s Pearson airport are normal.

The outages Thursday are exacerbating what has already been a frustrating summer for Canadian air travellers.

Airlines and airports have been struggling to cope with a massive travel resurgence in the wake of the lifting of COVID-19 restrictions. Staffing issues at carriers and federal agencies have resulted in flight cancellations, baggage delays and endless queues.

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Stop Asking Your Interviewer Cliché Questions

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Most job search advice is cookie-cutter. The advice you’re following is almost certainly the same advice other job seekers follow, making you just another candidate following the same script.

In today’s hyper-competitive job market, standing out is critical, a challenge most job seekers struggle with. Instead of relying on generic questions recommended by self-proclaimed career coaches, which often lead to a forgettable interview, ask unique, thought-provoking questions that’ll spark engaging conversations and leave a lasting impression.

English philosopher Francis Bacon once said, “A prudent question is one half of wisdom.”

The questions you ask convey the following:

  • Your level of interest in the company and the role.
  • Contributing to your employer’s success is essential.
  • You desire a cultural fit.

Here are the top four questions experts recommend candidates ask; hence, they’ve become cliché questions you should avoid asking:

  • “What are the key responsibilities of this position?”

Most likely, the job description answers this question. Therefore, asking this question indicates you didn’t read the job description. If you require clarification, ask, “How many outbound calls will I be required to make daily?” “What will be my monthly revenue target?”

  • “What does a typical day look like?”

Although it’s important to understand day-to-day expectations, this question tends to elicit vague responses and rarely leads to a deeper conversation. Don’t focus on what your day will look like; instead, focus on being clear on the results you need to deliver. Nobody I know has ever been fired for not following a “typical day.” However, I know several people who were fired for failing to meet expectations. Before accepting a job offer, ensure you’re capable of meeting the employer’s expectations.

  • “How would you describe the company culture?”

Asking this question screams, “I read somewhere to ask this question.” There are much better ways to research a company’s culture, such as speaking to current and former employees, reading online reviews and news articles. Furthermore, since your interviewer works for the company, they’re presumably comfortable with the culture. Do you expect your interviewer to give you the brutal truth? “Be careful of Craig; get on his bad side, and he’ll make your life miserable.” “Bob is close to retirement. I give him lots of slack, which the rest of the team needs to pick up.”

Truism: No matter how much due diligence you do, only when you start working for the employer will you experience and, therefore, know their culture firsthand.

  • “What opportunities are there for professional development?”

When asked this question, I immediately think the candidate cares more about gaining than contributing, a showstopper. Managing your career is your responsibility, not your employer’s.

Cliché questions don’t impress hiring managers, nor will they differentiate you from your competition. To transform your interaction with your interviewer from a Q&A session into a dynamic discussion, ask unique, insightful questions.

Here are my four go-to questions—I have many moreto accomplish this:

  • “Describe your management style. How will you manage me?”

This question gives your interviewer the opportunity to talk about themselves, which we all love doing. As well, being in sync with my boss is extremely important to me. The management style of who’ll be my boss is a determining factor in whether or not I’ll accept the job.

  • “What is the one thing I should never do that’ll piss you off and possibly damage our working relationship beyond repair?”

This question also allows me to determine whether I and my to-be boss would be in sync. Sometimes I ask, “What are your pet peeves?”

  • “When I join the team, what would be the most important contribution you’d want to see from me in the first six months?”

Setting myself up for failure is the last thing I want. As I mentioned, focus on the results you need to produce and timelines. How realistic are the expectations? It’s never about the question; it’s about what you want to know. It’s important to know whether you’ll be able to meet or even exceed your new boss’s expectations.

  • “If I wanted to sell you on an idea or suggestion, what do you need to know?”

Years ago, a candidate asked me this question. I was impressed he wasn’t looking just to put in time; he was looking for how he could be a contributing employee. Every time I ask this question, it leads to an in-depth discussion.

Other questions I’ve asked:

 

  • “What keeps you up at night?”
  • “If you were to leave this company, who would follow?”
  • “How do you handle an employee making a mistake?”
  • “If you were to give a Ted Talk, what topic would you talk about?”
  • “What are three highly valued skills at [company] that I should master to advance?”
  • “What are the informal expectations of the role?”
  • “What is one misconception people have about you [or the company]?”

 

Your questions reveal a great deal about your motivations, drive to make a meaningful impact on the business, and a chance to morph the questioning into a conversation. Cliché questions don’t lead to meaningful discussions, whereas unique, thought-provoking questions do and, in turn, make you memorable.

_____________________________________________________________________

 

Nick Kossovan, a well-seasoned veteran of the corporate landscape, offers “unsweetened” job search advice. You can send Nick your questions to artoffindingwork@gmail.com.

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Canadian Natural Resources reports $2.27-billion third-quarter profit

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CALGARY – Canadian Natural Resources Ltd. reported a third-quarter profit of $2.27 billion, down from $2.34 billion in the same quarter last year.

The company says the profit amounted to $1.06 per diluted share for the quarter that ended Sept. 30 compared with $1.06 per diluted share a year earlier.

Product sales totalled $10.40 billion, down from $11.76 billion in the same quarter last year.

Daily production for the quarter averaged 1,363,086 barrels of oil equivalent per day, down from 1,393,614 a year ago.

On an adjusted basis, Canadian Natural says it earned 97 cents per diluted share for the quarter, down from an adjusted profit of $1.30 per diluted share in the same quarter last year.

The average analyst estimate had been for a profit of 90 cents per share, according to LSEG Data & Analytics.

This report by The Canadian Press was first published Oct. 31, 2024.

Companies in this story: (TSX:CNQ)

The Canadian Press. All rights reserved.

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Cenovus Energy reports $820M Q3 profit, down from $1.86B a year ago

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CALGARY – Cenovus Energy Inc. reported its third-quarter profit fell compared with a year as its revenue edged lower.

The company says it earned $820 million or 42 cents per diluted share for the quarter ended Sept. 30, down from $1.86 billion or 97 cents per diluted share a year earlier.

Revenue for the quarter totalled $14.25 billion, down from $14.58 billion in the same quarter last year.

Total upstream production in the quarter amounted to 771,300 barrels of oil equivalent per day, down from 797,000 a year earlier.

Total downstream throughput was 642,900 barrels per day compared with 664,300 in the same quarter last year.

On an adjusted basis, Cenovus says its funds flow amounted to $1.05 per diluted share in its latest quarter, down from adjusted funds flow of $1.81 per diluted share a year earlier.

This report by The Canadian Press was first published Oct. 31, 2024.

Companies in this story: (TSX:CVE)

The Canadian Press. All rights reserved.

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