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Starbucks plans to close up to 200 Canadian outlets – The Globe and Mail

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A man looks out the window next to a Starbucks at Pearson International Airport in Toronto on March 16, 2020. Starbucks Corp. will close as many as 200 coffee shops in Canada over the next two years, the company said.

Nathan Denette/The Canadian Press

Starbucks Corp. will close as many as 200 coffee shops in Canada over the next two years, as the COVID-19 pandemic has accelerated plans to cope with changes in customer behaviour.

The Seattle-based chain said on Wednesday that it is working more aggressively to “transform our store portfolio,” including placing more emphasis on mobile ordering, drive-through and takeout services. While some of the locations will close entirely, others will be “repositioned,” according to the company, either by moving to a new location or changing the store format. Starbucks did not disclose how many would be repositioned in Canada.

According to the company, even before the crisis, 80 per cent of transactions in its U.S. cafes were “on the go,” and customer use of its mobile app was increasing. Starbucks had already begun opening dedicated pick-up-only locations – the first of these in Canada launched in downtown Toronto earlier this year. Starbucks was also already planning to close underperforming locations, such as those in low-traffic malls, while opening more locations equipped with drive-throughs.

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“While we had originally planned to execute this strategy over a three- to five-year time frame, rapidly evolving customer preferences hasten the need for this concept and we are now envisioning the accelerated plans to transform our store portfolio over the next two years,” the company said in a statement on Wednesday.

Starbucks has cut its store-opening plans in half in North America for this year. The chain now expects to open 300 “net new” stores, down from roughly 600 that were originally planned.

The company usually closes approximately 100 stores a year in North America, mostly because of leases expiring.

The transformation plan applies to corporate-owned-and-operated cafés. Starbucks has roughly 1,600 locations in Canada, of which 1,148 are corporate locations and the rest are operated under license.

“Although we expect this portfolio optimization will yield net new store growth for the Americas in fiscal 2021, this will have a moderately negative impact on Americas revenue through next fiscal year,” Starbucks said in a letter to shareholders filed with the U.S. Securities and Exchange Commission on Wednesday.

The changes are happening at a time of intense competition in the coffee industry in Canada, with the largest players — Starbucks, Tim Hortons and McDonald’s — battling each other for market share.

“Coffee is still a battleground,” aid Vince Sgabellone, a foodservice industry analyst with research firm The NPD Group Inc. “Canadians love their coffee, and it has made breakfast the number-one meal occasion in Canada. Italy is the only other country we track where that’s the case.”

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Digital ordering, including delivery, is one of the fastest-growing segments of the market, he added. That trend has only intensified due to the pandemic.

“Nobody wants to be in a crowd,” Mr. Sgabellone said. “Starbucks is quite advanced with their digital engagement … they were ahead of other players in the market who, to some extent, are playing catch-up.”

In response to the pandemic, Starbucks closed nearly all of its cafés in Canada on March 20, offering only drive-through and delivery services. The vast majority of locations around the world, including in Canada, have now reopened, with restrictions in place to encourage physical distancing.

“With each passing week, we are seeing clear evidence of business recovery, with sequential improvements in comparable store sales performance,” the company said in a statement.

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Japan’s SoftBank returns to profit after gains at Vision Fund and other investments

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TOKYO (AP) — Japanese technology group SoftBank swung back to profitability in the July-September quarter, boosted by positive results in its Vision Fund investments.

Tokyo-based SoftBank Group Corp. reported Tuesday a fiscal second quarter profit of nearly 1.18 trillion yen ($7.7 billion), compared with a 931 billion yen loss in the year-earlier period.

Quarterly sales edged up about 6% to nearly 1.77 trillion yen ($11.5 billion).

SoftBank credited income from royalties and licensing related to its holdings in Arm, a computer chip-designing company, whose business spans smartphones, data centers, networking equipment, automotive, consumer electronic devices, and AI applications.

The results were also helped by the absence of losses related to SoftBank’s investment in office-space sharing venture WeWork, which hit the previous fiscal year.

WeWork, which filed for Chapter 11 bankruptcy protection in 2023, emerged from Chapter 11 in June.

SoftBank has benefitted in recent months from rising share prices in some investment, such as U.S.-based e-commerce company Coupang, Chinese mobility provider DiDi Global and Bytedance, the Chinese developer of TikTok.

SoftBank’s financial results tend to swing wildly, partly because of its sprawling investment portfolio that includes search engine Yahoo, Chinese retailer Alibaba, and artificial intelligence company Nvidia.

SoftBank makes investments in a variety of companies that it groups together in a series of Vision Funds.

The company’s founder, Masayoshi Son, is a pioneer in technology investment in Japan. SoftBank Group does not give earnings forecasts.

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Yuri Kageyama is on X:

The Canadian Press. All rights reserved.

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Trump campaign promises unlikely to harm entrepreneurship: Shopify CFO

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Shopify Inc. executives brushed off concerns that incoming U.S. President Donald Trump will be a major detriment to many of the company’s merchants.

“There’s nothing in what we’ve heard from Trump, nor would there have been anything from (Democratic candidate) Kamala (Harris), which we think impacts the overall state of new business formation and entrepreneurship,” Shopify’s chief financial officer Jeff Hoffmeister told analysts on a call Tuesday.

“We still feel really good about all the merchants out there, all the entrepreneurs that want to start new businesses and that’s obviously not going to change with the administration.”

Hoffmeister’s comments come a week after Trump, a Republican businessman, trounced Harris in an election that will soon return him to the Oval Office.

On the campaign trail, he threatened to impose tariffs of 60 per cent on imports from China and roughly 10 per cent to 20 per cent on goods from all other countries.

If the president-elect makes good on the promise, many worry the cost of operating will soar for companies, including customers of Shopify, which sells e-commerce software to small businesses but also brands as big as Kylie Cosmetics and Victoria’s Secret.

These merchants may feel they have no choice but to pass on the increases to customers, perhaps sparking more inflation.

If Trump’s tariffs do come to fruition, Shopify’s president Harley Finkelstein pointed out China is “not a huge area” for Shopify.

However, “we can’t anticipate what every presidential administration is going to do,” he cautioned.

He likened the uncertainty facing the business community to the COVID-19 pandemic where Shopify had to help companies migrate online.

“Our job is no matter what comes the way of our merchants, we provide them with tools and service and support for them to navigate it really well,” he said.

Finkelstein was questioned about the forthcoming U.S. leadership change on a call meant to delve into Shopify’s latest earnings, which sent shares soaring 27 per cent to $158.63 shortly after Tuesday’s market open.

The Ottawa-based company, which keeps its books in U.S. dollars, reported US$828 million in net income for its third quarter, up from US$718 million in the same quarter last year, as its revenue rose 26 per cent.

Revenue for the period ended Sept. 30 totalled US$2.16 billion, up from US$1.71 billion a year earlier.

Subscription solutions revenue reached US$610 million, up from US$486 million in the same quarter last year.

Merchant solutions revenue amounted to US$1.55 billion, up from US$1.23 billion.

Shopify’s net income excluding the impact of equity investments totalled US$344 million for the quarter, up from US$173 million in the same quarter last year.

Daniel Chan, a TD Cowen analyst, said the results show Shopify has a leadership position in the e-commerce world and “a continued ability to gain market share.”

In its outlook for its fourth quarter of 2024, the company said it expects revenue to grow at a mid-to-high-twenties percentage rate on a year-over-year basis.

“Q4 guidance suggests Shopify will finish the year strong, with better-than-expected revenue growth and operating margin,” Chan pointed out in a note to investors.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:SHOP)

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RioCan cuts nearly 10 per cent staff in efficiency push as condo market slows

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TORONTO – RioCan Real Estate Investment Trust says it has cut almost 10 per cent of its staff as it deals with a slowdown in the condo market and overall pushes for greater efficiency.

The company says the cuts, which amount to around 60 employees based on its last annual filing, will mean about $9 million in restructuring charges and should translate to about $8 million in annualized cash savings.

The job cuts come as RioCan and others scale back condo development plans as the market softens, but chief executive Jonathan Gitlin says the reductions were from a companywide efficiency effort.

RioCan says it doesn’t plan to start any new construction of mixed-use properties this year and well into 2025 as it adjusts to the shifting market demand.

The company reported a net income of $96.9 million in the third quarter, up from a loss of $73.5 million last year, as it saw a $159 million boost from a favourable change in the fair value of investment properties.

RioCan reported what it says is a record-breaking 97.8 per cent occupancy rate in the quarter including retail committed occupancy of 98.6 per cent.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:REI.UN)

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