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Sunwing expects flights to be ‘close to normal’ by weekend after cyberattack leaves passengers stranded

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Travellers wait in line at a Sunwing Airlines check-in desk at Trudeau Airport in Montreal on April 20.Graham Hughes/The Canadian Press

Sunwing Airlines Inc. was scrambling on Thursday to get passengers to and from their vacation destinations following a cyberattack earlier this week, but many remained stranded and frustrated with the airline’s communications.

The cyberattack affected Sunwing’s third-party vendor, Airline Choice, an U.S.-based service provider responsible for checking in passengers and providing background information about them. The security breach hit other carriers globally, but Sunwing is the only Canadian airline that uses the vendor.

The airline is now handwriting boarding passes and sub-chartering aircraft from other carriers such as WestJet, AirTransat and Nolinor Aviation to relieve the backlog.

Sunwing said late Thursday that 188 flights to and from holiday destinations have been affected by delays, and as of Thursday afternoon 153 of those flights have been completed or are in progress.

“We expect to be close to normal operations by the weekend. Customers with upcoming flights over the next few days are encouraged to keep checking their flight status on Sunwing.ca for the most up-to-date information on departure times.”

Montreal resident Mathilde Garneau was scheduled to fly out of Cancun, Mexico, on Wednesday but discovered her flight was cancelled after her airport transportation did not arrive to pick her up.

Despite reaching out to Sunwing, Ms. Garneau was unaware of the cyberattack until she checked social media. She was later told that she could take another flight on Thursday.

“The lack of communication from Sunwing was frustrating,” Ms. Garneau said. “Thankfully I only had to wait 24 hours. The people sitting in front of me on the plane right now have been trying to leave since Monday. It’s been mayhem.”

Toronto resident Adrian Carter was scheduled to fly out of Cancun Thursday, but since he was unsure whether his flight would depart he scrambled for two days to co-ordinate a backup plan for his group, including eight children. He boarded his flight Thursday, but prior to the flight confirmation, Mr. Carter says he was worried when his hotel denied him a late checkout early Thursday.

In an updated statement provided by e-mail Thursday, Sunwing said it has extended the option to change travel dates with no penalty fee for “bookings with originally scheduled departure dates between April 19, 2022 and April 25, 2022, which is valid for travel up to June 23, 2022.

“There will be no change to pricing on customers’ original bookings.”

Airline Choice said it took “certain systems offline to secure our environment” and immediately launched an investigation after the security breach to determine the source of the disruption.

“We have already begun restoring functionality to our systems and are working around the clock to complete that as soon as possible,” the company said. “Because our investigation is ongoing, we’re not able to provide additional information at this time.”

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Quebec company looks to help open up Canada to Bare Knuckle Fighting Championship

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With an ownership stake in the Bare Knuckle Fighting Championship, Quebec’s Allrem Sports & Entertainment has a vested interest in seeing the promotion flourish in Canada.

BKFC has held two cards to date in Canada, both at the River Cree Resort and Casino in Enoch, Alta. — an Indigenous-owned venue on Treaty 6 territory. But it has to convince provincial regulatory bodies elsewhere to sanction the sport.

And that’s where Allrem comes in.

Allrem president Erik de Pokomandy is targeting first Quebec and then Ontario, saying there have already been discussions with Quebec’s Régie des alcools, des courses et des jeux, the provincial regulatory board overseeing combat sports.

“Typically the UFC paved the way for amending regulations,” de Pokomandy said in an interview. “Since BKFC is more relatable to boxing, we think it’s going to happen. It’s just a matter of time.”

The UFC followed a similar path with Marc Ratner, a former executive director of the Nevada State Athletic Commission who is now the UFC’s senior vice-president of regulatory affairs, leading the fight for mixed martial arts to secure official sanctioning from local commissions.

“Our goal is to work with all the provinces, to make sure that we comply with the regulations. We know it’s a journey. We’re aware of that,” said de Pokomandy. “They’re doing their job.”

“We believe we have a good case,” he added, saying he expects progress in eight months to a year.

Allrem is working with a consultant who previously helped the UFC open up Canadian jurisdictions to MMA.

Clearly there is work to do, as shown by this statement from the Office of the Athletics Commissioner, which oversees pro combat sports in Ontario, when asked about the status of bare-knuckle fighting.

“There are only three professional combative sports regulated under the Athletics Control Act by the Office of the Athletics Commissioner — boxing, kickboxing and mixed martial arts,” said the statement, provided to The Canadian Press. “Currently, bare-knuckle boxing is illegal in Ontario.”

BKFC has held shows in 17 states, including California and New York, as well as Canada, England, Mexico, Bulgaria and Thailand.

And BKFC is on the move, having staged 23 shows already this year. Next up is an Oct. 12 card in Marbella Spain, with BKFC 67 to follow Oct. 25 in Denver.

BKFC bouts are contested in a ring with five two-minute rounds. Fighters are permitted to wrap and tape the wrist, thumb and mid-hand, but no gauze or tape can be within 2.5 centimetres of the knuckles. Punches are the only strike allowed.

Without the benefit of gloves, cuts are common. And they can lead to doctor-mandated stoppages, which prevent the losing fighter from taking more damage.

Both Canadian cards to date, in March and August, were so-called “Prospect” shows featuring new talent, although the March event featured Quebec’s Jade Masson-Wong, the No. 1 contender in the flyweight division who lost a decision to champion Christine (Misfit) Ferea earlier this month at BKFC 65 in Salt Lake City.

In August, Edmonton welterweight Drew (Wild Boy) Stuve defeated Sonny (The Savage) Smith, a former member of the United Kingdom Special Forces,by second-round TKO in the main event.

“There’s a lot of BKFC fans in Canada and they want to see it live,” said de Pokomandy.

Based in the Montreal area, Allrem is also involved in the NASCAR Canada Series, Nissan Sentra Cup, zMax CARS Tour, and has an investment in Les Pétroliers de Laval of the North American Hockey League (LNAH), a semi-pro circuit known for its pugilistic nature.

“The fan is the same,” said de Pokomandy. “The demographic of the fan is the same in NASCAR Canada, is the same in BKFC — and is the same in NASCAR U.S. — as well and is the same as the North American Hockey League.”

“We call it our eco-system of sports properties,” he added.

Evirum, a sister company involved in waste management and recycling, is a presenting partners, along with Pinty’s, of the NASCAR Canada Series.

Allrem has already began cross-promotion with the BKFC logo on the hood of its NASCAR Canada entry, which he says has proved to be popular with fans.

“Funnily enough, they want to take a picture not with the car or the driver, they want to take a picture with the hood,” said de Pokomandy.

Triller, a social media company that expanded into fight promotion, acquired a “majority stake” in BKFC in early 2022. McGregor Sports and Entertainment, run by former UFC champion Conor McGregor, subsequently became a part-owner.

In a February interview, BKFC founder and president David Feldman said viewership numbers in Canada have been “really good,” with BKFC looking to strike a deal for a bigger platform (a three-year worldwide broadcast deal was announced with the DAZN streaming service last week, slated to kick off with next month’s show in Spain).

“Canada’s a great market,” he said. “I think that bare-knuckle fighting can really resonate with Canadians, really probably more than anyone — I said this from when I started it — because of the hockey, because of the hockey culture. Throwing off the gloves and getting into good old-fashioned bare-knuckle fights.”

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This report by The Canadian Press was first published Sept. 20, 2024

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West Fraser indefinitely curtails Lake Butler, Fla., sawmill

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VANCOUVER – West Fraser Timber Co. Ltd. says it’s indefinitely curtailing its sawmill in Lake Butler, Fla., by the end of the month.

The Vancouver-based company says the decision is because of high fibre costs and soft lumber markets.

West Fraser says the curtailment will affect about 130 employees, though it will mitigate the impact by providing work opportunities at other locations.

The company says high fibre costs at Lake Butler and the current low-price commodity environment have made it difficult to operate the mill profitably.

It expects to take an impairment charge in the third quarter associated with the curtailment.

At the beginning of this year, West Fraser said it was closing a sawmill in Maxville, Fla., and indefinitely closing another in Huttig, Ark.

This report by The Canadian Press was first published Sept. 19, 2024.

Companies in this story: (TSX:WFG)

The Canadian Press. All rights reserved.

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Canada Goose to get into eyewear through deal with Marchon

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TORONTO – Canada Goose Holdings Inc. says it has signed a deal that will result in the creation of its first eyewear collection.

The deal announced on Thursday by the Toronto-based luxury apparel company comes in the form of an exclusive, long-term global licensing agreement with Marchon Eyewear Inc.

The terms and value of the agreement were not disclosed, but Marchon produces eyewear for brands including Lacoste, Nike, Calvin Klein, Ferragamo, Longchamp and Zeiss.

Marchon plans to roll out both sunglasses and optical wear under the Canada Goose name next spring, starting in North America.

Canada Goose says the eyewear will be sold through optical retailers, department stores, Canada Goose shops and its website.

Canada Goose CEO Dani Reiss told The Canadian Press in August that he envisioned his company eventually expanding into eyewear and luggage.

This report by The Canadian Press was first published Sept. 19, 2024.

Companies in this story: (TSX:GOOS)

The Canadian Press. All rights reserved.

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