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Understandably, Employers Are Skittish When Hiring. Job Seekers Need to Ease Their Concerns

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Impress Your Interviewer with Your Questions — Part 1

15 years ago (I’m ballparking), employers hired after two or three interviews. Today, it’s common to have five to seven interviews.

I seldom encounter a job seeker who empathizes with employers and grasps that hiring is a significant risk, thus understanding why employers tend to be skittish when hiring.

Employers are risk-averse. Hiring involves assuming a liability risk. Candidates often, without realizing it, present themselves in a way that gives employers the impression that hiring them would be risky.

 

Will the candidate…

 

  • be a fit?
  • be easy to manage?
  • look after the company’s best interest?
  • make them (the hiring manager) look good?

 

Add to the above the persistent talk of a looming recession, along with AI rapidly advancing; thus, AI may soon be able to fill the current vacancy. It’s no wonder why employers are hyper-cautious when hiring.

Think AI won’t have an impact on jobs?

37% of 750 business leaders surveyed by ResumeBuilder said AI replaced workers in 2023. 44% predict AI efficiency will lead to layoffs in 2024. The good news is that 96% of companies hiring in 2024 say candidates will benefit from having AI skills.

In a recent column, I wrote that I consider AI a human replacement tool, not a productivity tool. As AI adoption increases, employers will closely monitor their employees’ productivity versus AI’s and lean towards which best serves their self-interests.

No employer wants to hire a candidate only to let them go a short time later. “Sorry, Bob, the second and third quarters weren’t as strong as we’d hoped; unfortunately, we need to let you go.”

Today’s economic and political climate, combined with seismic changes in the psyches of the younger generation, which are adding fuel to the always-existing discourse between employees and employers, explains why employers hire with extreme caution. As a job seeker, you need to figure out ways to present yourself as a candidate who isn’t high-risk.

Write the following quote on a Post-it Note and place it where you’ll see it daily while job hunting.

“Business is all about solving people’s problems — at a profit.” – Paul Marsden, British writer, businessman and former politician.

Job searching is about selling yourself as the solution to an employer’s problem. What’s the employer’s problem? Read the job description. Ask yourself: Why does this position exist? Why was it created? When you answer these questions, you are forced to focus on what the employer wants rather than what you want.

Instead of focusing on what you want, get deeply and intensely curious about the employer’s needs and wants, increasing revenue and reducing costs being the obvious. (READ: creating a profit ) What do you offer employers that are tangible and measurable that’ll facilitate their earnings and, therefore, are worth paying for? If an employer hired you, what kind of ROI would they receive?

Employers don’t give money to their employees because they want it or feel they deserve it. Employers aren’t concerned with what their employees want or feel they deserve. Employees are paid by their employers in exchange for results that help them achieve their business goals.

You can gain a significant advantage over your competitors by understanding and empathizing with the risks employers take when hiring.

“If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from his angle as well as your own.” – Henry Ford

In a time of economic uncertainty, rapid technological advancement, and cultural fit becoming increasingly important, job seekers need to address these factors directly.

  • Economic uncertainty

Hyperinflation is shifting consumer behaviour. Geopolitical tensions are becoming more pronounced. There’s constant talk of a recession looming. We live in an angst-filled world.

To ease employers’ concerns about where the economy is heading, candidates must demonstrate flexible problem-solving skills and the ability to adapt to changing circumstances. To be seen as someone who can help the company weather difficult times, prepare a couple of STAR (Situation, Task, Action, Result) stories demonstrating you have handled challenging situations or helped your employer through tough times.

  • Technological advancement

It’s no longer enough to know the basics of Word and Excel. Today, employers expect their employees to be able to proficiently use multiple tech tools, such as data analysis, online collaboration, project management and, of late, AI prompting.

Using tech tools (e.g., QR code, Zoom, Slack) throughout your job search shows that you are tech-savvy without having to say so.

  • Cultural fit

The importance of cultural fit is greater than ever. The slightest sign that you won’t fit in – you don’t align with the company’s values, mission, or work culture – will end your candidacy.

 

By researching the organization’s culture, mission, and values, you can then position yourself to demonstrate how your values and work style match the organization’s mission and culture. Showing enthusiasm for the company’s objectives and illustrating experiences (STAR stories) that resonate with its culture will ease employers’ concerns about cultural compatibility.

 

Understanding and mitigating employers’ hiring concerns will help you stand out in today’s fiercely competitive job market.

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Nick Kossovan, a well-seasoned veteran of the corporate landscape, offers “unsweetened” job search advice. You can send Nick your questions to artoffindingwork@gmail.com.

Business

Japan’s SoftBank returns to profit after gains at Vision Fund and other investments

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TOKYO (AP) — Japanese technology group SoftBank swung back to profitability in the July-September quarter, boosted by positive results in its Vision Fund investments.

Tokyo-based SoftBank Group Corp. reported Tuesday a fiscal second quarter profit of nearly 1.18 trillion yen ($7.7 billion), compared with a 931 billion yen loss in the year-earlier period.

Quarterly sales edged up about 6% to nearly 1.77 trillion yen ($11.5 billion).

SoftBank credited income from royalties and licensing related to its holdings in Arm, a computer chip-designing company, whose business spans smartphones, data centers, networking equipment, automotive, consumer electronic devices, and AI applications.

The results were also helped by the absence of losses related to SoftBank’s investment in office-space sharing venture WeWork, which hit the previous fiscal year.

WeWork, which filed for Chapter 11 bankruptcy protection in 2023, emerged from Chapter 11 in June.

SoftBank has benefitted in recent months from rising share prices in some investment, such as U.S.-based e-commerce company Coupang, Chinese mobility provider DiDi Global and Bytedance, the Chinese developer of TikTok.

SoftBank’s financial results tend to swing wildly, partly because of its sprawling investment portfolio that includes search engine Yahoo, Chinese retailer Alibaba, and artificial intelligence company Nvidia.

SoftBank makes investments in a variety of companies that it groups together in a series of Vision Funds.

The company’s founder, Masayoshi Son, is a pioneer in technology investment in Japan. SoftBank Group does not give earnings forecasts.

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Yuri Kageyama is on X:

The Canadian Press. All rights reserved.

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Trump campaign promises unlikely to harm entrepreneurship: Shopify CFO

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Shopify Inc. executives brushed off concerns that incoming U.S. President Donald Trump will be a major detriment to many of the company’s merchants.

“There’s nothing in what we’ve heard from Trump, nor would there have been anything from (Democratic candidate) Kamala (Harris), which we think impacts the overall state of new business formation and entrepreneurship,” Shopify’s chief financial officer Jeff Hoffmeister told analysts on a call Tuesday.

“We still feel really good about all the merchants out there, all the entrepreneurs that want to start new businesses and that’s obviously not going to change with the administration.”

Hoffmeister’s comments come a week after Trump, a Republican businessman, trounced Harris in an election that will soon return him to the Oval Office.

On the campaign trail, he threatened to impose tariffs of 60 per cent on imports from China and roughly 10 per cent to 20 per cent on goods from all other countries.

If the president-elect makes good on the promise, many worry the cost of operating will soar for companies, including customers of Shopify, which sells e-commerce software to small businesses but also brands as big as Kylie Cosmetics and Victoria’s Secret.

These merchants may feel they have no choice but to pass on the increases to customers, perhaps sparking more inflation.

If Trump’s tariffs do come to fruition, Shopify’s president Harley Finkelstein pointed out China is “not a huge area” for Shopify.

However, “we can’t anticipate what every presidential administration is going to do,” he cautioned.

He likened the uncertainty facing the business community to the COVID-19 pandemic where Shopify had to help companies migrate online.

“Our job is no matter what comes the way of our merchants, we provide them with tools and service and support for them to navigate it really well,” he said.

Finkelstein was questioned about the forthcoming U.S. leadership change on a call meant to delve into Shopify’s latest earnings, which sent shares soaring 27 per cent to $158.63 shortly after Tuesday’s market open.

The Ottawa-based company, which keeps its books in U.S. dollars, reported US$828 million in net income for its third quarter, up from US$718 million in the same quarter last year, as its revenue rose 26 per cent.

Revenue for the period ended Sept. 30 totalled US$2.16 billion, up from US$1.71 billion a year earlier.

Subscription solutions revenue reached US$610 million, up from US$486 million in the same quarter last year.

Merchant solutions revenue amounted to US$1.55 billion, up from US$1.23 billion.

Shopify’s net income excluding the impact of equity investments totalled US$344 million for the quarter, up from US$173 million in the same quarter last year.

Daniel Chan, a TD Cowen analyst, said the results show Shopify has a leadership position in the e-commerce world and “a continued ability to gain market share.”

In its outlook for its fourth quarter of 2024, the company said it expects revenue to grow at a mid-to-high-twenties percentage rate on a year-over-year basis.

“Q4 guidance suggests Shopify will finish the year strong, with better-than-expected revenue growth and operating margin,” Chan pointed out in a note to investors.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:SHOP)

The Canadian Press. All rights reserved.

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RioCan cuts nearly 10 per cent staff in efficiency push as condo market slows

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TORONTO – RioCan Real Estate Investment Trust says it has cut almost 10 per cent of its staff as it deals with a slowdown in the condo market and overall pushes for greater efficiency.

The company says the cuts, which amount to around 60 employees based on its last annual filing, will mean about $9 million in restructuring charges and should translate to about $8 million in annualized cash savings.

The job cuts come as RioCan and others scale back condo development plans as the market softens, but chief executive Jonathan Gitlin says the reductions were from a companywide efficiency effort.

RioCan says it doesn’t plan to start any new construction of mixed-use properties this year and well into 2025 as it adjusts to the shifting market demand.

The company reported a net income of $96.9 million in the third quarter, up from a loss of $73.5 million last year, as it saw a $159 million boost from a favourable change in the fair value of investment properties.

RioCan reported what it says is a record-breaking 97.8 per cent occupancy rate in the quarter including retail committed occupancy of 98.6 per cent.

This report by The Canadian Press was first published Nov. 12, 2024.

Companies in this story: (TSX:REI.UN)

The Canadian Press. All rights reserved.

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