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Visa backlogs force Canadians to cancel trips to India

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It’s 8:30 a.m. on a chilly Friday morning in Surrey, B.C., and a queue of people snakes around a strip mall in the Metro Vancouver suburb.

They’re not here for the mall’s sweet shop or the Filipino fusion restaurant. Most of them have been waiting hours for an Indian visa at the BLS International Visa Application Centre.

A lineup of people snaking around the block of a strip mall.
Dozens of people lined up outside the BLS International Office in Surrey, B.C., on Friday, Nov. 18. It comes amid widespread reports of delays in the Indian visa processing system. (Lyndsay Duncombe/CBC)

Arminder Bajwa is one of hundreds of Indian visa applicants who say backlogs in the system are leaving people like him in limbo as visa applications have spiked amid a drop in global travel restrictions. He’s been here since 5:30 a.m. when temperatures were near zero.

Indian visa applicants are calling for the return of an electronic visa program that allowed online applications and was in place in Canada before the pandemic, as well as more staffing to address reported processing delays across the country.

“I’ve spent like $8,000 on tickets,” Bajwa says from the queue, surrounded by dozens of others trying to keep warm. “For my sister’s marriage … that’s my sister, and I have to be there because that’s like a tradition.

“That situation, inflation and everything … $8,000,” he repeats.

A Sikh man wearing a turban looks at the camera.
Arminder Bajwa is one of dozens of applicants, some of whom had been lining up outside the visa office since 3 a.m. He’s already booked tickets, which cost him thousands of dollars, so he and his family can go to India. (CBC)

But Bajwa’s passport has been with authorities inside the BLS office for over 17 days, and he’s getting desperate.

Another person in line said they had been waiting over two months — despite the Indian consulate’s stated timeline of 30 days for a visa.

Before the pandemic, applicants like Bajwa had access to an electronic visa application that was entirely virtual, a program that was brought to a halt amid travel shutdowns.

And though the program has been restored to over 156 countries, it hasn’t been restored yet to Canada, despite India’s status as the largest source of new Asian immigrants to Canada since 2016.

The Indian high commissioner-designate, Sanjay Kumar Verma, said that visa applications have spiked to dramatic levels but denied widespread delays.

But a voicemail from BLS International, to which the Indian High Commission has outsourced its visa applications, says that “processing times have been increased.”

The company did not return a request for comment. But an acknowledgement of delays is little consolation for Bajwa and others in his situation.

“The population in Surrey, Metro Vancouver, is ballooning. It’s, like, increasing day by day,” he said. “They need more offices. They need more people.”

Travel agent says e-visa should be restored

Manpreet Grewal, the manager of the My Dream Traveler agency in Mississauga, Ont., says that BLS should consider opening more offices across Canada and Ontario.

She says she’s been hearing of delays in the system for months and has even published multiple TikToks for visa applicants seeking advice.

“These days, there’s only one location in Brampton for the whole GTA,” she told CBC News in an interview.

Currently, there are nine BLS International offices across the country — the only centre that processes applications for Indian visas in Canada. They’re concentrated in the largest urban centres, even as more immigrants make their way to smaller communities. This means those who live away from urban centres either have to mail the BLS centres their documents, or make their way there in person.

Grewal, and the Indian Association of Tour Operators, have called for the e-visa program to return. The program allows those in qualifying countries to fill out the application and get an electronic travel authorization (ETA), before having their e-visa stamped on their passport at their destination.

 

A brown woman types on a computer.
Manpreet Grewal, a travel agent in Mississauga, Ont., has made a number of TikToks with advice for people needing Indian visas. She says it’s difficult to get appointments, even for people who need them immediately because their Indian relatives have died. (CBC)

 

If applicants have Canadian citizenship, even if they’re born in India, they have to get a visa to return, as India doesn’t allow dual citizenship.

“The main reason [for] the delay for the visas is because they are not opening e-visas,” she said.

High commissioner cites strained resources

The high commissioner-designate denied there were significant delays happening across the system, though he conceded there were massive increases in application volumes that had tightened resources.

“If I look at Ottawa … October 2022 [visa] submissions as compared to October 2021, submissions have increased by 605 per cent,” Verma told CBC News in an interview.

He said the comparisons were similar for Vancouver and Toronto, with respective increases of 203 and 188 per cent since last October.

A Zoom screenshot of an Indian man in a suit framed by an Indian and two Canadian flags.
Sanjay Kumar Verma, the high commissioner-designate, said applicants should use the drop-off service at BLS International sites — which are only located in Canada’s biggest cities — to avoid long queues. (CBC)

Verma encouraged applicants to look at visa application timelines on the commission’s website and said that those waiting in queues at BLS offices were walk-ins without appointments.

“As far as we are concerned, we are processing the visa applications and granting the eligible applicants’ visa much, much faster than people otherwise realize,” he said.

As for the e-visa program, Verma said the program was being restored “country by country, looking at the constraints on resources.”

“There are discussions. There are considerations. There are movements in that direction. When it is finally decided by the two governments, then, of course, we’ll hear the outcome,” he said.

A request for comment from Foreign Affairs Canada was not returned by deadline.

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RCMP end latest N.B. search regarding teenage girl who went missing in 2021

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BATHURST, N.B. – RCMP in New Brunswick say a weekend ground search for evidence related to the disappearance of a teenage girl in 2021 didn’t reveal any new information.

In an emailed statement, the RCMP said 20 people participated in the search for evidence in the case of Madison Roy-Boudreau of Bathurst.

The release said the search occurred in the Middle River area, just south of the girl’s hometown.

Police have said the 14-year-old’s disappearance is being treated as a homicide investigation.

The RCMP said the search “did not reveal any new information regarding the circumstances of her disappearance.”

There are no plans for another search until police receive a tip or a lead pointing to a new search area.

This report by The Canadian Press was first published Oct. 21, 2024.

The Canadian Press. All rights reserved.

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Man Tasered after trespassing in Victoria school, forcing lockdown

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VICTORIA – A middle school in Victoria was forced into a lockdown after a man entered the building without permission, and police say they had to use a stun gun to make an arrest.

Victoria police say officers received multiple calls around noon on Monday of an unknown male entering Central Middle School, leading staff to set off emergency procedures that put the building under lockdown.

Police say its emergency response team arrived within minutes and found the suspect, who “appeared to be in a drug-induced state,” in the school’s library.

A statement from police says the suspect resisted arrest, and officers had to use a Taser to subdue the man.

He’s being held by police and has been assessed by emergency medical staff.

Police say the man was not armed and there were no continuing safety concerns for students and staff following the arrest.

This report by The Canadian Press was first published Oct. 21, 2024.

The Canadian Press. All rights reserved.

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B.C. Greens’ ex- leader Weaver thinks minority deal with NDP less likely than in 2017

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VANCOUVER – Former B.C. Green leader Andrew Weaver knows what it’s like to form a minority government with the NDP, but says such a deal to create the province’s next administration is less likely this time than seven years ago.

Weaver struck a power-sharing agreement that resulted in John Horgan’s NDP minority government in 2017, but said in an interview Monday there is now more animosity between the two parties.

Neither the NDP nor the B.C. Conservatives secured a majority in Saturday’s election, raising the prospect of a minority NDP government if Leader David Eby can get the support of two Green legislators.

Manual recounts in two ridings could also play an important role in the outcome, which will not be known for about a week.

Weaver, who is no longer a member of the Greens, endorsed a Conservative candidate in his home riding.

He said Eby would be in a better position to negotiate if Furstenau, who lost her seat, stepped aside as party leader.

“I think Mr. Eby would be able to have fresh discussions with fresh new faces around the table, (after) four years of political sniping … between Sonia and the NDP in the B.C. legislature,” he said.

He said Furstenau’s loss put the two elected Greens in an awkward position because parties “need the leader in the legislature.”

Furstenau could resign as leader or one of the elected Greens could step down and let her run in a byelection in their riding, he said.

“They need to resolve that issue sooner rather than later,” he said.

The Green victories went to Rob Botterell in Saanich North and the Islands and Jeremy Valeriote in West Vancouver-Sea to Sky.

Neither Botterell nor Valeriote have held seats in the legislature before, Weaver noted.

“It’s not like in 2017 when, you know, I had been in the (legislature) for four years already,” Weaver said, adding that “the learning curve is steep.”

Sanjay Jeram, chair of undergraduate studies in political science at Simon Fraser University, said he doesn’t think it’ll be an “easygoing relationship between (the NDP and Greens) this time around.”

“I don’t know if Eby and Furstenau have the same relationship — or the potential to have the same relationship — as Horgan and Weaver did,” he said. “I think their demands will be a little more strict and it’ll be a little more of a cold alliance than it was in 2017 if they do form an alliance.”

Horgan and Weaver shook hands on a confidence-and-supply agreement before attending a rugby match, where they were spotted sitting together before the deal became public knowledge.

Eby said in his election-night speech that he had already reached out to Furstenau and suggested common “progressive values” between their parties.

Furstenau said in her concession speech that her party was poised to play a “pivotal role” in the legislature.

Botterell said in an election-night interview that he was “totally supportive of Sonia” and he would “do everything I can to support her and the path forward that she chooses to take because that’s her decision.”

The Green Party of Canada issued a news release Monday, congratulating the candidates on their victories, noting Valeriote’s win is the first time that a Green MLA has been elected outside of Vancouver Island.

“Now, like all British Columbians we await the final seat count to know which party will have the best chance to form government. Let’s hope that the Green caucus has a pivotal role,” the release said, echoing Furstenau’s turn of phrase.

The final results of the election won’t be known until at least next week.

Elections BC says manual recounts will be held on Oct. 26 to 28 in two ridings where NDP candidates led B.C. Conservatives by fewer than 100 votes after the initial count ended on Sunday.

The outcomes in Surrey City Centre and Juan de Fuca-Malahat could determine who forms government.

The election’s initial results have the NDP elected or leading in 46 ridings, and the B.C. Conservatives in 45, both short of the 47 majority mark in B.C.’s 93-seat legislature.

If the Conservatives win both of the recount ridings and win all other ridings where they lead, Rustad will win with a one-seat majority.

If the NDP holds onto at least one of the ridings where there are recounts, wins the other races it leads, and strikes a deal with the Greens, they would have enough numbers to form a minority government.

But another election could also be on the cards, since the winner will have to nominate a Speaker, reducing the government’s numbers in the legislature by one vote.

Elections BC says it will also be counting about 49,000 absentee and mail-in ballots from Oct. 26 to 28.

The NDP went into the election with 55 ridings, representing a comfortable majority in what was then an 87-seat legislature.

Jeram, with Simon Fraser University, said though the counts aren’t finalized, the Conservatives were the big winners in the election.

“They weren’t really a not much of a formal party until not that long ago, and to go from two per cent of the vote to winning 45 or more seats in the B.C. provincial election is just incredible,” he said in an interview Monday.

Jeram said people had expected Eby to call an election after he took over from John Horgan in 2022, and if he had, he doesn’t think there would have been the same result.

He said the B.C. Conservative’s popularity grew as a result of the decision of the BC Liberals to rebrand as BC United and later drop out.

“Had Eby called an election before that really shook out, and maybe especially before (Pierre) Poilievre, kind of really had the wind in his sails and started to grow, I think he could have won the majority for sure.”

He said he wasn’t surprised by the results of the election, saying polls were fairly accurate.

“Ultimately, it really was a result that we saw coming for a while, since the moment that BC United withdrew and put their support behind the conservatives, I think this was the outcome that was expected.”

— With files from Darryl Greer

This report by The Canadian Press was first published Oct. 21, 2024.

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