WhatsApp has published a new FAQ page to its website outlining its stances on user privacy in response to widespread backlash over an upcoming privacy policy update. The core issue relates to WhatsApp’s data-sharing procedures with Facebook, with many users concerned an updated privacy policy going into effect on February 8th will mandate sharing of sensitive profile information with WhatsApp’s parent company.
That isn’t true — the update has nothing to do with consumer chats or profile data, and instead the change is designed to outline how businesses who use WhatsApp for customer service may store logs of its chats on Facebook servers. That’s something the company feels it is required to disclose in its privacy policy, which it’s now doing after previewing the upcoming changes to business chats back in October.
But a wave of misinformation on social media, not helped by Facebook’s abysmal track record on privacy and its reputation for obfuscating changes to its various terms of service agreements, has resulted in a full-blown WhatsApp backlash that has users fleeing to competitors like Signal and Telegram.
Tesla CEO Elon Musk has even jumped into the fray, tweeting last week “Use Signal” to his more than 42 million followers. As the controversy has grown, Signal has become one of the most downloaded apps on Android and iOS and its verification system for signing up new users has repeatedly buckled under the pressure. Telegram, which is currently No. 2 behind Signal on the App Store, saw more than 25 million new users sign up in just the last 72 hours.
Telegram surpassed 500 million active users. 25 million new users joined in the last 72 hours: 38% came from Asia, 27% from Europe, 21% from Latin America and 8% from MENA. https://t.co/1LptHZb9PQ
WhatsApp executives, as well as Instagram chief Adam Mosseri and Facebook AR / VR head Andrew “Boz” Bosworth, are now trying to set the record straight, perhaps to little avail at this point.
There is a lot of misinformation about the WhatsApp ToS right now. The policy update does *not* affect the privacy of your messages with friends or family in any way. The changes are related to messaging a business on WhatsApp, which is optional. https://t.co/b7szUeinKX
“We want to be clear that the policy update does not affect the privacy of your messages with friends or family in any way. Instead, this update includes changes related to messaging a business on WhatsApp, which is optional, and provides further transparency about how we collect and use data,” the company writes on the new FAQ page.
It also stresses in the FAQ that neither Facebook nor WhatsApp read users’ message logs or listen to their calls, and that WhatsApp doesn’t store user location data or share contact information with Facebook. (It’s also worth noting that data sharing with Facebook is extremely limited for European users due to stronger user privacy protections in the EU.)
WhatsApp chief Will Cathcart also took to Twitter a few days ago to post a thread (later shared by Bosworth in the tweet above) trying to cut through the confusion and explain what’s actually going on.
“With end-to-end encryption, we cannot see your private chats or calls and neither can Facebook. We’re committed to this technology and committed to defending it globally,” Cathcart wrote. “It’s important for us to be clear this update describes business communication and does not change WhatsApp’s data sharing practices with Facebook. It does not impact how people communicate privately with friends or family wherever they are in the world.”
That’s why we are so committed to end-to-end encryption, and why we keep improving the privacy of WhatsApp, such as with our launch of disappearing messages in November. Our innovation on privacy will continue.
A bit of irony in all of this is the data sharing WhatsApp users are so keen to avoid has already likely been happening for a vast majority of those who use the messaging platform. The company let users opt out of data sharing with Facebook for only a brief amount of time back in 2016, two years after Facebook purchased the platform.
After that, new sign-ups and those who didn’t manually opt out of data sharing have had some WhatsApp information, principally their phone number and profile name, shared with the larger social network for ad targeting and other purposes. (If you did opt out, WhatsApp says it will honor that even after the February 8th update, according to PCMag.)
If you look at the privacy labels for WhatsApp on the App Store, labels Apple only last month began forcing developers to disclose, you’ll see scores of information that is marked as “data linked to you,” although only a unique device ID and app usage data is listed as used for “developer’s advertising and marketing.” (WhatsApp tried publicly calling Apple out for not making its own first-party apps adhere to the same standards, only for Apple to reply that it does in fact list privacy labels for the iOS apps it develops.)
In the upcoming privacy policy change, language regarding data sharing with Facebook was changed, leading many to believe the new mandated data sharing was a new change that could not be avoided — even though it’s been happening all along. “As part of the Facebook family of companies, WhatsApp receives information from, and shares information with, this family of companies,” reads WhatsApp’s new privacy policy. “We may use the information we receive from them, and they may use the information we share with them, to help operate, provide, improve, understand, customize, support, and market our Services and their offerings.”
This whole controversy may be chalked up to users misreading confusing media reports, jumping to conclusions, and then participating in scaremongering on social media. But it’s also a reality Facebook must contend with that the lack of trust in WhatsApp is directly related to years of bad faith privacy pledges from Facebook and increasingly complex terms of service agreements no regular, non-lawyer user can reasonably comprehend.
It’s no wonder then that users are flocking to an app like Signal — managed by a nonprofit and subsisting on donations and wealthy benefactors like none other than WhatsApp co-founder Brian Acton — when they feel they can no longer trust what’s really happening when they message their friends on their smartphone. Now, Facebook and WhatsApp face a long road of transparent communication and trust-building ahead if they want to get those people back.
CHICAGO (AP) — United Airlines has struck a deal with Elon Musk’s SpaceX to offer satellite-based Starlink WiFi service on flights within the next several years.
The airline said Friday the service will be free to passengers.
United said it will begin testing the service early next year and begin offering it on some flights by later in 2025.
Financial details of the deal were not disclosed.
The announcement comes as airlines rush to offer more amenities as a way to stand out when passengers pick a carrier for a trip. United’s goal is to make sitting on a plane pretty much like being on the ground when it comes to browsing the internet, streaming entertainment and playing games.
“Everything you can do on the ground, you’ll soon be able to do on board a United plane at 35,000 feet, just about anywhere in the world,” CEO Scott Kirby said in announcing the deal.
The airline says Starlink will allow passengers to get internet access even over oceans and polar regions where traditional cell or Wi-Fi signals may be weak or missing.
Sony has made it easy for Canadian consumers to preorder the PlayStation 5 Pro in Canada directly from PlayStation’s official website. Here’s how:
Visit the Official Website: Go to direct.playstation.com and navigate to the PS5 Pro section once preorders go live on September 26, 2024.
Create or Log in to Your PlayStation Account: If you don’t have a PlayStation account, you will need to create one. Existing users can simply log in to proceed.
Place Your Preorder: Once logged in, follow the instructions to preorder your PS5 Pro. Ensure you have a valid payment method ready and double-check your shipping information for accuracy.
Preorder Through Major Canadian Retailers
While preordering directly from PlayStation is a popular option, you can also secure your PS5 Pro through trusted Canadian retailers. These retailers are expected to offer preorders on or after September 26:
Best Buy Canada
Walmart Canada
EB Games (GameStop)
Amazon Canada
The Source
Steps to Preorder via Canadian Retailers:
Visit Retailer Websites: Search for “PlayStation 5 Pro” on the website of your preferred retailer starting on September 26.
Create or Log in to Your Account: If you’re shopping online, having an account with the retailer can speed up the preorder process.
Preorder in Store: For those who prefer in-person shopping, check with local stores regarding availability and preorder policies.
3. Sign Up for Notifications
Many retailers and websites offer the option to sign up for notifications when the preorder goes live. If you’re worried about missing out due to high demand, this can be a useful option.
Visit Retailer Sites: Look for a “Notify Me” or “Email Alerts” option and enter your email to stay informed.
Use PlayStation Alerts: Sign up for notifications directly through Sony to be one of the first to know when preorders are available.
4. Prepare for High Demand
Preordering the PS5 Pro is expected to be competitive, with high demand likely to result in quick sellouts, just as with the initial release of the original PS5. To maximize your chances of securing a preorder:
Act Quickly: Be prepared to place your order as soon as preorders open. Timing is key, as stock can run out within minutes.
Double-Check Payment Information: Ensure your credit card or payment method is ready to go. Any delays during the checkout process could result in losing your spot.
Stay Informed: Monitor PlayStation and retailer websites for updates on restocks or additional preorder windows.
Final Thoughts
The PlayStation 5 Pro is set to take gaming to the next level with its enhanced performance, graphics, and new features. Canadian gamers should be ready to act fast when preorders open on September 26, 2024, to secure their console ahead of the holiday season. Whether you choose to preorder through PlayStation’s official website or your preferred retailer, following the steps outlined above will help ensure a smooth and successful preorder experience.
For more details on the PS5 Pro and to preorder, visit direct.playstation.com or stay tuned to updates from major Canadian retailers.
Since the PlayStation 5 (PS5) launched four years ago, PlayStation has continuously evolved to meet the demands of its players. Today, we are excited to announce the next step in this journey: the PlayStation 5 Pro. Designed for the most dedicated players and game creators, the PS5 Pro brings groundbreaking advancements in gaming hardware, raising the bar for what’s possible.
Key Features of the PS5 Pro
The PS5 Pro comes equipped with several key performance enhancements, addressing the requests of gamers for smoother, higher-quality graphics at a consistent 60 frames per second (FPS). The console’s standout features include:
Upgraded GPU: The PS5 Pro’s GPU boasts 67% more Compute Units than the current PS5, combined with 28% faster memory. This allows for up to 45% faster rendering speeds, ensuring a smoother gaming experience.
Advanced Ray Tracing: Ray tracing capabilities have been significantly enhanced, with reflections and refractions of light being processed at double or triple the speed of the current PS5, creating more dynamic visuals.
AI-Driven Upscaling: Introducing PlayStation Spectral Super Resolution, an AI-based upscaling technology that adds extraordinary detail to images, resulting in sharper image clarity.
Backward Compatibility & Game Boost: More than 8,500 PS4 games playable on PS5 Pro will benefit from PS5 Pro Game Boost, stabilizing or enhancing performance. PS4 games will also see improved resolution on select titles.
VRR & 8K Support: The PS5 Pro supports Variable Refresh Rate (VRR) and 8K gaming for the ultimate visual experience, while also launching with the latest wireless technology, Wi-Fi 7, in supported regions.
Optimized Games & Patches
Game creators have quickly embraced the new technology that comes with the PS5 Pro. Many games will receive free updates to take full advantage of the console’s new features, labeled as PS5 Pro Enhanced. Some of the highly anticipated titles include:
Alan Wake 2
Assassin’s Creed: Shadows
Demon’s Souls
Dragon’s Dogma 2
Final Fantasy 7 Rebirth
Gran Turismo 7
Marvel’s Spider-Man 2
Ratchet & Clank: Rift Apart
Horizon Forbidden West
These updates will allow players to experience their favorite games at a higher fidelity, taking full advantage of the console’s improved graphics and performance.
Design & Compatibility
Maintaining consistency within the PS5 family, the PS5 Pro retains the same height and width as the original PS5 model. Players will also have the option to add an Ultra HD Blu-ray Disc Drive or swap console covers when available.
Additionally, the PS5 Pro is fully compatible with all existing PS5 accessories, including the PlayStation VR2, DualSense Edge, Pulse Elite, and Access controller. This ensures seamless integration into your current gaming setup.
Pricing & Availability
The PS5 Pro will be available starting November 7, 2024, at a manufacturer’s suggested retail price (MSRP) of:
$699.99 USD
$949.99 CAD
£699.99 GBP
€799.99 EUR
¥119,980 JPY
Each PS5 Pro comes with a 2TB SSD, a DualSense wireless controller, and a copy of Astro’s Playroom pre-installed. Pre-orders begin on September 26, 2024, and the console will be available at participating retailers and directly from PlayStation via direct.playstation.com.
The launch of the PS5 Pro marks a new chapter in PlayStation’s commitment to delivering cutting-edge gaming experiences. Whether players choose the standard PS5 or the PS5 Pro, PlayStation aims to provide the best possible gaming experience for everyone.
Preorder your PS5 Pro and step into the next generation of gaming this holiday season.
