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Why coronavirus contact-tracing apps aren't yet the 'game changer' authorities hoped they'd be – CNBC

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Germany’s coronavirus contact-tracing app, Corona-Warn, is displayed on an iPhone in Berlin on Tuesday, June 16, 2020.

Krisztian Bocsi | Bloomberg via Getty Images

Coronavirus contact-tracing apps were meant to play a significant role in how some countries dealt with the spread of the disease. But so far, they’ve had a limited impact.

The apps alert people who come into close proximity with someone who has tested positive for Covid-19, the idea being that the “contacts” of that sufferer would then get tested and self-isolate.

They were once heralded as a crucial part of some countries’ plans to lift their lockdown restrictions. In the U.K., for instance, this type of app was regularly referred to in the daily coronavirus briefings, however now the government is playing down its significance and has had to completely revamp it.

Many of these apps rely on Bluetooth technology to send out notifications when two smartphone owners approach each other. Some of them even track location data through GPS. But early in the development of such platforms, campaigners flagged major concerns over how they would approach privacy.

Enter Apple and Google. In April, the companies set out to introduce a “decentralized” framework for contact-tracing apps that would aim to both protect user data and ensure they still work once people start traveling abroad. While Apple is often praised for taking user privacy seriously, Google has been a particular target for criticism over tech platforms’ shortcomings on data protection. All of a sudden, it was winning plaudits for an apparent commitment to ensuring privacy by design.

“They certainly created a system which can be used for proximity tracing without risking trust from centralization of personal data,” Michael Veale, a lecturer in digital rights and regulation at University College London, told CNBC.

Veale is part of a team of researchers who came up with a system known as DP-3T, or Decentralized Privacy-Preserving Proximity Tracing. It’s the protocol on which Apple and Google based their own contact-tracing model.

“Whether any of these apps are useful to fight the virus on the ground is yet to be seen,” said Veale, though he added it was “too early” to rule them out.

Not a ‘game changer’

In May, a report said Iceland had achieved the largest penetration of any virus-tracking app, with 38% of its 364,000 inhabitants installing it. But the Iceland app, which collected people’s GPS data, “wasn’t a game changer,” according to Gestur Pálmason, the deputy chief inspector of Iceland’s Covid-19 tracing team. Oxford University researchers have said 60% of a country’s population would have to download a tracing app in order for it to be effective.

“There isn’t a single country in the world to date that would be able to point to an app and say: ‘That was a game changer,'” Stephanie Hare, an independent technology researcher, told CNBC.

Singapore, which was seen as a pioneer in the development of tracing technology, has seen about 2.1 million downloads of its app. This translates to about 37% of the country’s population — still well below the recommended 60% threshold. And although digital tracking measures seem to have helped in countries like China and South Korea, critics say that these technologies came at the expense of privacy.

In Norway, health authorities were forced to pull their contact-tracing app after a warning from the data protection regulators. The Scandinavian country’s app was ranked alongside Bahrain’s and Kuwait’s on Amnesty International’s list of the “most alarming mass surveillance tools” used to track the virus. It used location data as well as Bluetooth, and processed proximity data centrally rather than on individual smartphones.

“It’s very much being pitched as: you either care about human life or you care about privacy,” Raha Rasha Abdul Rahim, deputy director of Amnesty International’s technology division, told CNBC. “You can absolutely still have a useful contact tracing app that does give respect to people’s human rights and privacy.”

France launched a tracing app that used Bluetooth to find the contacts of coronavirus patients. But like Norway, the app didn’t adopt Apple and Google’s model. That may have been to the detriment of its success, as just 14 people of the 1.9 million who downloaded the app received notifications to say that they’d been exposed to someone who was coronavirus-positive. Like the U.K., France had also touted the app as a key part of the country’s strategy to slow the spread of the virus.

Apple and Google set the standards

The U.K. has now backpedalled and said it will apply Apple and Google’s technology to its app. The government wanted to push ahead with a centralized model that stored data on a central database, but discovered the app was far less effective on iPhones than Android devices due to privacy measures imposed by Apple’s operating system. The only alternative was to succumb to the tech giants’ approach.

“You have a strange situation where they’re dictating the kind of privacy measures that need to be in place for contact tracing,” Amnesty’s Abdul Rahim said of Apple and Google. “It’s an interesting dynamic because it shows you the power of the tech giants, that ultimately we’re having to rely on their good will to put in place security-protecting measures.”

However, Apple and Google’s model is still struggling to catch on in many countries. In the United States, just three states have openly said they will use the tech firms’ software to develop their tracing apps. And there has so far been no indication of an effort to introduce the technology at a federal level.

And even the Apple-Google model has its limitations. For example, there are fears that a reliance on Bluetooth rather than location tracking could lead to a flood of false positives due to the range of detection. Still, privacy advocates maintain it’s the best option available right now. And though the rollout of apps worldwide has been shaky so far, researchers think they’re still worth pursuing as a supplement to manual contact tracing.

For them to work, experts say they need to be part of a wider health strategy that encompasses mass testing and strict physical distancing measures. Germany’s app — which adopts the Apple-Google approach — has shown signs of promise, with 14 million people having downloaded it since its launch last month. 

“Contact-tracing apps need to be part of a much broader health care response,” said Abdul Rahim. “That includes widespread testing and access to adequate healthcare.”

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Ottawa orders TikTok’s Canadian arm to be dissolved

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The federal government is ordering the dissolution of TikTok’s Canadian business after a national security review of the Chinese company behind the social media platform, but stopped short of ordering people to stay off the app.

Industry Minister François-Philippe Champagne announced the government’s “wind up” demand Wednesday, saying it is meant to address “risks” related to ByteDance Ltd.’s establishment of TikTok Technology Canada Inc.

“The decision was based on the information and evidence collected over the course of the review and on the advice of Canada’s security and intelligence community and other government partners,” he said in a statement.

The announcement added that the government is not blocking Canadians’ access to the TikTok application or their ability to create content.

However, it urged people to “adopt good cybersecurity practices and assess the possible risks of using social media platforms and applications, including how their information is likely to be protected, managed, used and shared by foreign actors, as well as to be aware of which country’s laws apply.”

Champagne’s office did not immediately respond to a request for comment seeking details about what evidence led to the government’s dissolution demand, how long ByteDance has to comply and why the app is not being banned.

A TikTok spokesperson said in a statement that the shutdown of its Canadian offices will mean the loss of hundreds of well-paying local jobs.

“We will challenge this order in court,” the spokesperson said.

“The TikTok platform will remain available for creators to find an audience, explore new interests and for businesses to thrive.”

The federal Liberals ordered a national security review of TikTok in September 2023, but it was not public knowledge until The Canadian Press reported in March that it was investigating the company.

At the time, it said the review was based on the expansion of a business, which it said constituted the establishment of a new Canadian entity. It declined to provide any further details about what expansion it was reviewing.

A government database showed a notification of new business from TikTok in June 2023. It said Network Sense Ventures Ltd. in Toronto and Vancouver would engage in “marketing, advertising, and content/creator development activities in relation to the use of the TikTok app in Canada.”

Even before the review, ByteDance and TikTok were lightning rod for privacy and safety concerns because Chinese national security laws compel organizations in the country to assist with intelligence gathering.

Such concerns led the U.S. House of Representatives to pass a bill in March designed to ban TikTok unless its China-based owner sells its stake in the business.

Champagne’s office has maintained Canada’s review was not related to the U.S. bill, which has yet to pass.

Canada’s review was carried out through the Investment Canada Act, which allows the government to investigate any foreign investment with potential to might harm national security.

While cabinet can make investors sell parts of the business or shares, Champagne has said the act doesn’t allow him to disclose details of the review.

Wednesday’s dissolution order was made in accordance with the act.

The federal government banned TikTok from its mobile devices in February 2023 following the launch of an investigation into the company by federal and provincial privacy commissioners.

— With files from Anja Karadeglija in Ottawa

This report by The Canadian Press was first published Nov. 6, 2024.

The Canadian Press. All rights reserved.

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Here is how to prepare your online accounts for when you die

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LONDON (AP) — Most people have accumulated a pile of data — selfies, emails, videos and more — on their social media and digital accounts over their lifetimes. What happens to it when we die?

It’s wise to draft a will spelling out who inherits your physical assets after you’re gone, but don’t forget to take care of your digital estate too. Friends and family might treasure files and posts you’ve left behind, but they could get lost in digital purgatory after you pass away unless you take some simple steps.

Here’s how you can prepare your digital life for your survivors:

Apple

The iPhone maker lets you nominate a “ legacy contact ” who can access your Apple account’s data after you die. The company says it’s a secure way to give trusted people access to photos, files and messages. To set it up you’ll need an Apple device with a fairly recent operating system — iPhones and iPads need iOS or iPadOS 15.2 and MacBooks needs macOS Monterey 12.1.

For iPhones, go to settings, tap Sign-in & Security and then Legacy Contact. You can name one or more people, and they don’t need an Apple ID or device.

You’ll have to share an access key with your contact. It can be a digital version sent electronically, or you can print a copy or save it as a screenshot or PDF.

Take note that there are some types of files you won’t be able to pass on — including digital rights-protected music, movies and passwords stored in Apple’s password manager. Legacy contacts can only access a deceased user’s account for three years before Apple deletes the account.

Google

Google takes a different approach with its Inactive Account Manager, which allows you to share your data with someone if it notices that you’ve stopped using your account.

When setting it up, you need to decide how long Google should wait — from three to 18 months — before considering your account inactive. Once that time is up, Google can notify up to 10 people.

You can write a message informing them you’ve stopped using the account, and, optionally, include a link to download your data. You can choose what types of data they can access — including emails, photos, calendar entries and YouTube videos.

There’s also an option to automatically delete your account after three months of inactivity, so your contacts will have to download any data before that deadline.

Facebook and Instagram

Some social media platforms can preserve accounts for people who have died so that friends and family can honor their memories.

When users of Facebook or Instagram die, parent company Meta says it can memorialize the account if it gets a “valid request” from a friend or family member. Requests can be submitted through an online form.

The social media company strongly recommends Facebook users add a legacy contact to look after their memorial accounts. Legacy contacts can do things like respond to new friend requests and update pinned posts, but they can’t read private messages or remove or alter previous posts. You can only choose one person, who also has to have a Facebook account.

You can also ask Facebook or Instagram to delete a deceased user’s account if you’re a close family member or an executor. You’ll need to send in documents like a death certificate.

TikTok

The video-sharing platform says that if a user has died, people can submit a request to memorialize the account through the settings menu. Go to the Report a Problem section, then Account and profile, then Manage account, where you can report a deceased user.

Once an account has been memorialized, it will be labeled “Remembering.” No one will be able to log into the account, which prevents anyone from editing the profile or using the account to post new content or send messages.

X

It’s not possible to nominate a legacy contact on Elon Musk’s social media site. But family members or an authorized person can submit a request to deactivate a deceased user’s account.

Passwords

Besides the major online services, you’ll probably have dozens if not hundreds of other digital accounts that your survivors might need to access. You could just write all your login credentials down in a notebook and put it somewhere safe. But making a physical copy presents its own vulnerabilities. What if you lose track of it? What if someone finds it?

Instead, consider a password manager that has an emergency access feature. Password managers are digital vaults that you can use to store all your credentials. Some, like Keeper,Bitwarden and NordPass, allow users to nominate one or more trusted contacts who can access their keys in case of an emergency such as a death.

But there are a few catches: Those contacts also need to use the same password manager and you might have to pay for the service.

___

Is there a tech challenge you need help figuring out? Write to us at onetechtip@ap.org with your questions.

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Google’s partnership with AI startup Anthropic faces a UK competition investigation

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LONDON (AP) — Britain’s competition watchdog said Thursday it’s opening a formal investigation into Google’s partnership with artificial intelligence startup Anthropic.

The Competition and Markets Authority said it has “sufficient information” to launch an initial probe after it sought input earlier this year on whether the deal would stifle competition.

The CMA has until Dec. 19 to decide whether to approve the deal or escalate its investigation.

“Google is committed to building the most open and innovative AI ecosystem in the world,” the company said. “Anthropic is free to use multiple cloud providers and does, and we don’t demand exclusive tech rights.”

San Francisco-based Anthropic was founded in 2021 by siblings Dario and Daniela Amodei, who previously worked at ChatGPT maker OpenAI. The company has focused on increasing the safety and reliability of AI models. Google reportedly agreed last year to make a multibillion-dollar investment in Anthropic, which has a popular chatbot named Claude.

Anthropic said it’s cooperating with the regulator and will provide “the complete picture about Google’s investment and our commercial collaboration.”

“We are an independent company and none of our strategic partnerships or investor relationships diminish the independence of our corporate governance or our freedom to partner with others,” it said in a statement.

The U.K. regulator has been scrutinizing a raft of AI deals as investment money floods into the industry to capitalize on the artificial intelligence boom. Last month it cleared Anthropic’s $4 billion deal with Amazon and it has also signed off on Microsoft’s deals with two other AI startups, Inflection and Mistral.

The Canadian Press. All rights reserved.

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