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Roll Up the Rim 2020: Tim Hortons slashes contest while pushing app ‘rolls’ – Global News

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Tim Hortons‘ iconic Roll Up the Rim contest is about to get a lot shorter and more complicated as the coffee chain moves to slash costs while pushing customers to use its mobile app.

It’s also going to involve a lot less rolling, and probably a lot less winning.

The company announced a new set of rules for its annual Roll Up the Rim contest on Wednesday, and those rules are a far cry from what Canadians might be used to.


READ MORE:
Tim Hortons wants to remind customers it is still very much Canadian

Essentially, the contest will come and go before you know it — and you won’t see nearly as many discarded roll-up cups lying around this spring. Instead, Canadians will be expected to collect “rolls” through their Tims Rewards account, which can be redeemed online or through the Tim Hortons app.

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Roll Up the Rim will run for four weeks from March 11 until April 7, according to the newly published rules. That’s much shorter than last year, when Tim Hortons ran the promotion for 10 weeks (Feb. 6 until Apr. 17, 2019).






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Tim Hortons changes “Roll Up the Rim”


Tim Hortons changes “Roll Up the Rim”

Additionally, physical roll-up cups will only be available in-store for the first two weeks of the contest. Tim Hortons will hand out digital “rolls” to customers’ accounts for the full four weeks, meaning you can get two entries per coffee over the first 14 days.

Customers who buy a hot drink with a reusable cup will get three digital rolls for all four weeks of the contest.


READ MORE:
Tim Hortons moving to milk alternatives, better bacon to help boost sales

“Tim Hortons has modernized its iconic contest to allow for a combination of paper, digital and sustainable play,” the company said in a news release announcing the rules on Wednesday.

Tim Hortons also plans to give away 1.8 million reusable cups for free on March 10, just before the contest gets underway.

The company says its efforts will make Tim Hortons more sustainable. However, it’s unclear how that will work, as most customers who earn a digital “roll” will still be buying their coffee in a paper cup — just not one with a prize under the rim.

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Tim Hortons chose a “hybrid” model of paper cups and digital “rolls” to accommodate those who prefer the old way of doing it, according to Hope Bagozzi, the company’s chief marketing officer. However, she also expects the digital app to generate excitement throughout the contest.

“It actually has broader appeal than people might think,” Bagozzi told the Kelly Cutrara Show on Wednesday. “People of all different ages and right across the country are using the digital technology.”

Bagozzi also acknowledged that the digital app allows Tim Hortons to learn more about customers’ habits, but she says that data will not be shared “in any way.”

“The idea is to be able to know what’s relevant to guests,” she said.


“Our small town restaurants serve a rural community, but our guests are just as digital as you would find in bigger cities around the country,” Tanya Doucette, a store owner in Rocky Mountain House, Alta., is quoted as saying in the Tim Hortons news release.

“About half our customers every day are using the Tims Rewards program and I know they will really like the improved chances of winning on the app and the weekly draws of $100,000.”






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Coming soon to the breakfast table: Timbits cereal


Coming soon to the breakfast table: Timbits cereal

However, the push toward a mobile app might leave many technologically challenged Canadians behind — especially since the simple “roll up, tear and redeem” model will be a smaller part of the contest.

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Tim Hortons also appears to have slashed the value of the contest prizes by more than half. The total estimated retail value of all digital and cup prizes this year is $29.9 million, according to the 2020 contest rules. Last year’s total prize value was $71.3 million.

The contest still offers a boatload of gift cards, cars and other major prizes, but Tim Hortons appears to have lowered the odds for its most common prizes: free coffee and food. Last year’s odds were one in six. This year’s odds are one in nine.

The company saw its profits fall in the last quarter, and the new contest rules will clearly help it save millions of dollars in costs. It’s also trying to hold onto its Canadian roots despite being owned by a foreign corporation.






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Justin Bieber rants about Tim Hortons cup lids


Justin Bieber rants about Tim Hortons cup lids

“We’re as Canadian as you get,” Doucette said at a news conference last month, where Tim Hortons tried to reassure Canadians that it’s still part of the country’s identity.

“We intend to start swinging back very hard everywhere that someone says that we’re not Canadian,” chief corporate officer Duncan Fulton added in a separate interview.

He might have some swinging to do once Canadians get wind of the new Roll Up the Rim rules.

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But hey, at least they’re giving people Timbits cereal, right?

© 2020 Global News, a division of Corus Entertainment Inc.

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Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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