Tech

Zoom in on your virtual meeting techniques – Financial Times

Published

4 years ago

April 8, 2020

The early weeks of lockdown have seen an unprecedented take-up of on-screen technologies for both our professional and personal lives. The “Zoom revolution” has swept every country affected by the global pandemic. People who would not usually even use FaceTime or take a selfie have found themselves comparing the relative merits of BlueJeans, Houseparty, Google Hangouts, Microsoft Teams or Skype.

With this surge in onscreen traffic comes a corresponding desire to look and sound good. This is not necessarily a new challenge, but it is suddenly an urgent and widespread one. I have been teaching workshops and giving keynotes on “owning the room” for the past five years. In corporate environments, it is very common for a question about “nailing” videoconferencing to come up. No one likes this technology or feels that it shows them at their best. Even before everyone started working from home I was often asked: “How do you own the room when you are not in the room?”

This came up again at a leadership event with a major US corporation earlier this year, pre-lockdown. I turned to the audience for the answer: “Raise your hand if you have ever seen anyone ‘owning the room’ on a video conference and thought, ‘I wish I could come across like that person.’”

In a room of 500 people, only three hands went up. When quizzed further, the “digital role models” they were thinking of were all high-status individuals who were charismatic and well-liked. The people who find being on-screen easiest have easy-going personalities and are often secure in their place in the hierarchy. Surprise, surprise. This offers nothing helpful to the rest of us.

I’ve asked this question in multiple environments, including in some of the companies who originated these technologies. My conclusion is that few people excel in a Zoom-type situation. If anything, screen communications can even reduce the impact of high-status individuals, as there is an equalising effect. This may be a good thing in some environments but can be problematic for leadership.

How to run the meeting

In terms of how the meeting is conducted, follow the usual rules of good practice in real life. Appoint a chair. Don’t allow long tirades or multiple interruptions. Call on those who are silent for long periods. Behave as you would on a panel at a conference where the audience can always see you: you can be seen at all times (unless you turn off your camera), so look interested.

Of course there is something that feels odd about treating a Zoom appearance as if you are going on television. But the truth is: the brains of others will process your image as if you are on TV. So you would do well to imagine that you are. Will it destroy your career if you appear in pyjamas, eating cereal and looking bored? Maybe not definitively. Everyone realises that these are strange times and affecting lots of us in unpredictable ways. So people are likely to have more understanding and compassion than usual. However, we are base and basic. Our unconscious minds are attracted to what looks good on screen. Show up for others how you would want them to show up for you.

Why are you having the meeting?

It is likely that at the moment these onscreen technologies are being overused as a default, out of desperation and out of novelty. A bit like real-life meetings, which are often used to punctuate working life and/or as an affection of “busyness” and so often achieve nothing, Zoom can be a way of pretending that we are still coping, that it is business as usual, that important things are still happening.

But are they really being achieved? Or are you holding a Zoom meeting to foster the appearance of industry and efficiency? Is the goal connection and continuation? (Completely reasonable.) Or do you have practical, specific problems to solve? If you have leadership responsibilities, these are important questions to ask.

Like real-life meetings, screen gatherings require concentration to be effective. A 20 minute meeting with 15 minutes of chat and connection followed by five minutes of decision-making can be ideal. If a real-life meeting is unbearable at an hour and a half, then a Zoom meeting is completely intolerable. (I did a four-hour Zoom meeting this week with eight participants. It took me three days and an hour on the phone to my therapist to recover.)

There is no research into the optimal length of these meetings. But there is a tonne of research that our concentration span needs variation at around 18-20 minutes of screen time, otherwise we reach “cognitive load” and tune out.

If a meeting is going to last longer than 20 minutes, introduce something to vary tone or pace. Make everyone summarise their takeaway in one sentence. Or give everyone 60 seconds to sum up their biggest challenge of the week.

What the experts say

Most of the research about the efficacy and psychological effects of on-screen communication has been conducted not in corporate life but in academia and in psychotherapy. A 2018 survey of 1,800 students by the International Journal of Doctoral Studies found that video conferencing reduced feelings of isolation in students and increased motivation, providing “an avenue for real-time interaction and rich dialogue”.

Academics report that screen meetings are beneficial for introverted students who feel more comfortable asking questions. I am not sure, though, these benefits will be replicated across industries. I am hearing from a lot of people whose stress levels are soaring because of multiple Zoom commitments, which feel exhausting and pointless.

I was struck recently by an interview with a clinical psychologist who resigned — pre-lockdown — from an online therapy business because of ethical concerns: “It all seemed financially driven, rather than care-driven.” Online therapy was becoming popular, she judged, not because it was an effective treatment but because it could be easily rolled out.

I wonder if the current Zoom craze is similar. We are doing it because we can and because it is cheap and easy. But is it obtaining the desired results? Is it goal-focused? Or is it camouflaging an awkward truth that is hard to articulate? At the moment, it might be impossible to separate out these things. It matters less how well you come across on screen than what you hope to achieve by being there. Never has the idea of “finding your why” been more important.

The writer is an author and coach. Her latest book is Lift As You Climb: Women and the Art of Ambition.

Vital tips for virtual meetings

Don’t eat onscreen. Drink in moderation just as you would in a real meeting. (Would you really take a latte into a meeting? Or a job interview?)

Mute yourself: when you are not contributing.

Rest your laptop on a pile of books. Put the camera at eye level. Make sure a light source is casting light on your face and is not behind you.

Behave like you are in a job interview. You are being scrutinised all the time when you are on screen. Look alert, look positive, put a smile in your eyes.

Look at the camera not the screen itself. If you struggle with this and you have a presentation to give, cover the screen with a newspaper or a piece of cardboard to force yourself to look at the camera and not at the faces of your fellow contributors.

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Tech

How to Preorder the PlayStation 5 Pro in Canada

Published

3 days ago

September 10, 2024

Harry Miller

Sony has made it easy for Canadian consumers to preorder the PlayStation 5 Pro in Canada directly from PlayStation’s official website. Here’s how:

Visit the Official Website: Go to direct.playstation.com and navigate to the PS5 Pro section once preorders go live on September 26, 2024.
Create or Log in to Your PlayStation Account: If you don’t have a PlayStation account, you will need to create one. Existing users can simply log in to proceed.
Place Your Preorder: Once logged in, follow the instructions to preorder your PS5 Pro. Ensure you have a valid payment method ready and double-check your shipping information for accuracy.

Preorder Through Major Canadian Retailers

While preordering directly from PlayStation is a popular option, you can also secure your PS5 Pro through trusted Canadian retailers. These retailers are expected to offer preorders on or after September 26:

Best Buy Canada
Walmart Canada
EB Games (GameStop)
Amazon Canada
The Source

Steps to Preorder via Canadian Retailers:

Visit Retailer Websites: Search for “PlayStation 5 Pro” on the website of your preferred retailer starting on September 26.
Create or Log in to Your Account: If you’re shopping online, having an account with the retailer can speed up the preorder process.
Preorder in Store: For those who prefer in-person shopping, check with local stores regarding availability and preorder policies.

3. Sign Up for Notifications

Many retailers and websites offer the option to sign up for notifications when the preorder goes live. If you’re worried about missing out due to high demand, this can be a useful option.

Visit Retailer Sites: Look for a “Notify Me” or “Email Alerts” option and enter your email to stay informed.
Use PlayStation Alerts: Sign up for notifications directly through Sony to be one of the first to know when preorders are available.

4. Prepare for High Demand

Preordering the PS5 Pro is expected to be competitive, with high demand likely to result in quick sellouts, just as with the initial release of the original PS5. To maximize your chances of securing a preorder:

Act Quickly: Be prepared to place your order as soon as preorders open. Timing is key, as stock can run out within minutes.
Double-Check Payment Information: Ensure your credit card or payment method is ready to go. Any delays during the checkout process could result in losing your spot.
Stay Informed: Monitor PlayStation and retailer websites for updates on restocks or additional preorder windows.

Final Thoughts

The PlayStation 5 Pro is set to take gaming to the next level with its enhanced performance, graphics, and new features. Canadian gamers should be ready to act fast when preorders open on September 26, 2024, to secure their console ahead of the holiday season. Whether you choose to preorder through PlayStation’s official website or your preferred retailer, following the steps outlined above will help ensure a smooth and successful preorder experience.

For more details on the PS5 Pro and to preorder, visit direct.playstation.com or stay tuned to updates from major Canadian retailers.

Tech

Introducing the PlayStation 5 Pro: The Next Evolution in Gaming

Published

3 days ago

September 10, 2024

Harry Miller

Since the PlayStation 5 (PS5) launched four years ago, PlayStation has continuously evolved to meet the demands of its players. Today, we are excited to announce the next step in this journey: the PlayStation 5 Pro. Designed for the most dedicated players and game creators, the PS5 Pro brings groundbreaking advancements in gaming hardware, raising the bar for what’s possible.

Key Features of the PS5 Pro

The PS5 Pro comes equipped with several key performance enhancements, addressing the requests of gamers for smoother, higher-quality graphics at a consistent 60 frames per second (FPS). The console’s standout features include:

Upgraded GPU: The PS5 Pro’s GPU boasts 67% more Compute Units than the current PS5, combined with 28% faster memory. This allows for up to 45% faster rendering speeds, ensuring a smoother gaming experience.
Advanced Ray Tracing: Ray tracing capabilities have been significantly enhanced, with reflections and refractions of light being processed at double or triple the speed of the current PS5, creating more dynamic visuals.
AI-Driven Upscaling: Introducing PlayStation Spectral Super Resolution, an AI-based upscaling technology that adds extraordinary detail to images, resulting in sharper image clarity.
Backward Compatibility & Game Boost: More than 8,500 PS4 games playable on PS5 Pro will benefit from PS5 Pro Game Boost, stabilizing or enhancing performance. PS4 games will also see improved resolution on select titles.
VRR & 8K Support: The PS5 Pro supports Variable Refresh Rate (VRR) and 8K gaming for the ultimate visual experience, while also launching with the latest wireless technology, Wi-Fi 7, in supported regions.

Optimized Games & Patches

Game creators have quickly embraced the new technology that comes with the PS5 Pro. Many games will receive free updates to take full advantage of the console’s new features, labeled as PS5 Pro Enhanced. Some of the highly anticipated titles include:

Alan Wake 2
Assassin’s Creed: Shadows
Demon’s Souls
Dragon’s Dogma 2
Final Fantasy 7 Rebirth
Gran Turismo 7
Marvel’s Spider-Man 2
Ratchet & Clank: Rift Apart
Horizon Forbidden West

These updates will allow players to experience their favorite games at a higher fidelity, taking full advantage of the console’s improved graphics and performance.

Design & Compatibility

Maintaining consistency within the PS5 family, the PS5 Pro retains the same height and width as the original PS5 model. Players will also have the option to add an Ultra HD Blu-ray Disc Drive or swap console covers when available.

Additionally, the PS5 Pro is fully compatible with all existing PS5 accessories, including the PlayStation VR2, DualSense Edge, Pulse Elite, and Access controller. This ensures seamless integration into your current gaming setup.

Pricing & Availability

The PS5 Pro will be available starting November 7, 2024, at a manufacturer’s suggested retail price (MSRP) of:

$699.99 USD
$949.99 CAD
£699.99 GBP
€799.99 EUR
¥119,980 JPY

Each PS5 Pro comes with a 2TB SSD, a DualSense wireless controller, and a copy of Astro’s Playroom pre-installed. Pre-orders begin on September 26, 2024, and the console will be available at participating retailers and directly from PlayStation via direct.playstation.com.

The launch of the PS5 Pro marks a new chapter in PlayStation’s commitment to delivering cutting-edge gaming experiences. Whether players choose the standard PS5 or the PS5 Pro, PlayStation aims to provide the best possible gaming experience for everyone.

Preorder your PS5 Pro and step into the next generation of gaming this holiday season.

Tech

Google Unveils AI-Powered Pixel 9 Lineup Ahead of Apple’s iPhone 16 Release

Published

1 month ago

August 13, 2024

Harry Miller

Google has launched its next generation of Pixel phones, setting the stage for a head-to-head competition with Apple as both tech giants aim to integrate more advanced artificial intelligence (AI) features into their flagship devices. The unveiling took place near Google’s Mountain View headquarters, marking an early debut for the Pixel 9 lineup, which is designed to showcase the latest advancements in AI technology.

The Pixel 9 series, although a minor player in global smartphone sales, is a crucial platform for Google to demonstrate the cutting-edge capabilities of its Android operating system. With AI at the core of its strategy, Google is positioning the Pixel 9 phones as vessels for the transformative potential of AI, a trend that is expected to revolutionize the way people interact with technology.

Rick Osterloh, Google’s senior vice president overseeing the Pixel phones, emphasized the company’s commitment to AI, stating, “We are obsessed with the idea that AI can make life easier and more productive for people.” This echoes the narrative Apple is likely to push when it unveils its iPhone 16, which is also expected to feature advanced AI capabilities.

The Pixel 9 lineup will be the first to fully integrate Google’s Gemini AI technology, designed to enhance user experience through more natural, conversational interactions. The Gemini assistant, which features 10 different human-like voices, can perform a wide array of tasks, particularly if users allow access to their emails and documents.

In an on-stage demonstration, the Gemini assistant showcased its ability to generate creative ideas and even analyze images, although it did experience some hiccups when asked to identify a concert poster for singer Sabrina Carpenter.

To support these AI-driven features, Google has equipped the Pixel 9 with a special chip that enables many AI processes to be handled directly on the device. This not only improves performance but also enhances user privacy and security by reducing the need to send data to remote servers.

Google’s aggressive push into AI with the Pixel 9 comes as Apple prepares to unveil its iPhone 16, which is expected to feature its own AI advancements. However, Google’s decision to offer a one-year free subscription to its advanced Gemini Assistant, valued at $240, may pressure Apple to reconsider any plans to charge for its AI services.

The standard Pixel 9 will be priced at $800, a $100 increase from last year, while the Pixel 9 Pro will range between $1,000 and $1,100, depending on the model. Google also announced the next iteration of its foldable Pixel phone, priced at $1,800.

In addition to the new Pixel phones, Google also revealed updates to its Pixel Watch and wireless earbuds, directly challenging Apple’s dominance in the wearable tech market. These products, like the Pixel 9, are designed to integrate seamlessly with Google’s AI-driven ecosystem.

Google’s event took place against the backdrop of a significant legal challenge, with a judge recently ruling that its search engine constitutes an illegal monopoly. This ruling could lead to further court proceedings that may force Google to make significant changes to its business practices, potentially impacting its Android software or other key components of its $2 trillion empire.

Despite these legal hurdles, Google is pressing forward with its vision of an AI-powered future, using its latest devices to showcase what it believes will be the next big leap in technology. As the battle for AI supremacy heats up, consumers can expect both Google and Apple to push the boundaries of what their devices can do, making the choice between them more compelling than ever.