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Part 2: When Job Hunting Your Image is Everything

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Canada Business

This column is the second of a 2-part series discussing an aspect that most job seekers ignore, the image they project to employers.

Part 2: The second hardest part is getting them to fall in love with you.

A stunning first impression was not the same thing as love at first sight. But surely it was an invitation to consider the matter.” – Lois McMaster Bujold, writer.

Lois’s words remind us that a positive first impression is a prerequisite for someone to consider if you’re worth falling in love with. For the sake of this column, I’m using the term “love” broadly.

Congratulations! You passed the employer’s vetting of your resume, digital footprint and, most likely, phone interview. Now you’re sitting in reception waiting for your interviewer to meet you.

Now’s the time, or rather when you were choosing what to wear to your interview, to heed the advice I received years ago from an executive of the company I was working at, “What others think of you determines whether or not you move forward.”

All these years later, I still remember his words. Right or wrong, people judge your character and professionalism based on their first impression of you.

Do you appear to be…

  • someone who can be trusted?
  • someone who’s easily approachable or rather to be avoided?
  • someone who’s a member of their tribe?
  • someone who’s confident or timid?
  • someone who’s competent, intelligent, and presumably educated?
  • someone who’s well-mannered?

 

Have you ever asked yourself this uncomfortable question: How do people probably perceive me when they meet me for the first time?

TRUTH BOMB: Often, hiring decisions are based more on a person’s social fit than on their skills and experience. Being seen as easy to work with is a massively underrated career skill.

There’s no one right image. There’s no good or bad image. Instead, there’s an image that either supports or doesn’t support your career and personal goals. Your image matters in your professional and personal life because it helps you advance.

The physical image (READ: nonverbal communication) you project comprises of:

 

  • Your appearance (nonverbal communication)
  • Your behaviour (verbal and nonverbal communication)
  • Your communication (verbal communication)

Imagine your interviewer walking into the reception area and seeing you for the first time. Your image should make people like you and trust you as soon as they see you. Do you think your image, your first impression, attracts people? Do you think your image makes people want to spend time with you and have a conversation with you?

 

  • Based on your appearance, do you seem likeable?
  • How does your appearance make people feel?

 

Image matters because it’s about trust. It’s your responsibility to take responsibility for the way you are perceived. You’re the only person in control of the first impression you make and your ongoing image. Your outer presence reflects your qualities; therefore, it’s imperative that your appearance supports the message of authenticity, honesty and reliability.

Looking good and feeling good is a recipe for success. Confidence in your appearance leads to self-confidence. More importantly, your interviewer’s initial impression and gut feeling—all hiring decisions come down to “gut feel”—about you will be positive, as opposed to them thinking, “This person isn’t going to work out. I’m wasting my time interviewing him.” More than once, upon meeting a candidate for the first time and noticing their appearance and how they greeted me, I said to myself, “This is going to be a short interview.”

When it comes to making a positive first impression, keeping your appearance clean and neat is essential, as well as greeting your interviewer with a smile, a firm handshake, and making eye contact—body language that indicates you’re self-assured. Your goal is for your interviewer to focus on you and your skills, not your clothes, grooming, and mannerisms.

Your appearance is your interviewer’s first glimpse of your judgment skills. For example, if you’re applying for a high-level managerial job in the financial industry where tailored suits are the norm, showing up in anything less indicates either poor knowledge of industry expectations or a disregard for established professional image standards. Likewise, if you’re interviewing for a job as a hospice nurse and show up in a vintage evening gown, you show you don’t understand the environment you’d be working in.

 

Your choice of attire exhibits that you’re serious about landing the job and understand and respect the company’s culture. Don’t kid yourself; your overall appearance, along with your communication skills and mannerisms, will be used to determine if you’ll fit easily into the workplace dynamics you’ll be working in.

TIP: Every company has an unofficial dress code—an unsaid uniform. Research what the unsaid uniform is for the company and position you’re interviewing for, and dress accordingly.

As I’ve mentioned in previous columns, being perceived as a fit is the key to getting hired. Therefore, you should project an image that communicates that you’ll fit seamlessly into the company’s culture. From the moment your interviewer meets you, you want them to begin considering whether they’ll love having you as an employee.

______________________________________________________________

 

Nick Kossovan, a well-seasoned veteran of the corporate landscape, offers advice on searching for a job. You can send Nick your questions at artoffindingwork@gmail.com.

 

Business

Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

The Canadian Press. All rights reserved.

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