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Microsoft Surface Pro X review: Desirable but expensive hardware, work-in-progress software – ZDNet

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Pros

  • Sleek, fanless industrial design
  • Excellent 13-inch display
  • Capable ARM-based processor
  • Integrated 4G LTE mobile broadband
  • All-day battery life
  • SSD is replaceable

Cons

  • Windows-on-ARM ecosystem is still developing
  • Expensive (keyboard and pen not included)
  • No 3.5mm headset jack
  • No SD card slot

Microsoft’s most recent Surface event unveiled a series of new devices, some for 2019, some for 2020. Alongside the expected refresh of the Intel-based Surface Pro was the launch of a new member of the Surface family, the 13-inch Surface Pro X, which starts at £999 ($999).

The thinnest (7.3mm/0.28in.) and lightest (774g/1.7lbs) Surface yet, the Pro X marks Microsoft’s return to ARM processors after it cancelled its original Windows RT-powered Surfaces. Part of a third wave of devices using Microsoft’s ARM64 version of Windows, it’s a device that can give its Intel-powered siblings a run for their money.

The 13-inch Surface Pro X runs Windows 10 on Microsoft’s ARM-based SQ1 processor, which was co-developed with Qualcomm. Our review unit had 16GB of RAM and a 256GB SSD. With the Signature Keyboard and Slim Pen, this model cost £1,708.99 ($1,768.99).


Images: Microsoft

The first thing to understand is that Windows on ARM is, for most purposes, a full version of Windows. It’s been around a while, with the first batch of devices launching some 18 months ago. It’s interesting to compare the performance of Microsoft’s new SQ1 processor, designed in collaboration with Qualcomm, with the original Qualcomm Snapdragon 835-powered hardware, in the shape of the HP Envy x2.

At first look the Surface Pro X and the Envy x2 are very similar. Both are always-connected 2-in-1 tablet PCs, with removable keyboards and built-in LTE modems. They even have similar screens, along with support for Microsoft’s Hello facial recognition log-on. But that’s about it, because when it comes to performance it’s like comparing apples to oranges, or maybe a Surface Go to a Surface Book 2.

Just running the familiar Geekbench 5 benchmark shows the difference: our test Surface Pro X with 16GB of RAM and a 256GB SSD delivers a single-core score of 728 and a multi-core score of 2857, while the Envy x2 manages 357 and 1569. For comparison, a Core i7 Surface Book 2 scores 811 and 1852, and a Surface Go 357 and 906.

Benchmarks only tell part of the story: they let us compare raw performance, but don’t track everyday usage with off-the-shelf software. So how does the Surface Pro X fare as a workhorse PC?

Top ZDNET Reviews

Eighteen months has made quite a difference to the available software for ARM-powered Windows devices. You’re still limited by the 32-bit x86 emulator, but with ARM64 support in Visual Studio, and with C++ and .NET able to build native ARM applications alongside x86, we’re starting to see more native code in and outside the Microsoft Store. I’m running a native version of the new Chrome-based Edge browser, for example, which is surprisingly battery-efficient when hosting web apps like TweetDeck in their own windows.

It’s worth setting expectations when looking at the available applications. The Surface Pro X is a device targeted at what Microsoft thinks of as ‘mobile knowledge workers’. So, if you’re looking for a device with support for Office and OneNote and a modern browser, then it’s exactly what you want. In the month since I’ve started using the Surface Pro X, I’ve used it at two conferences with no worries about battery life, and as my out-of-office device for meetings and interviews.

It’s fair to say that the battery life with the higher-powered Surface Pro X isn’t what was promised with the first-generation of ARM-based Windows devices. But that’s not surprising, as there’s always a trade-off between power and battery life — especially when you factor in a 13-inch 2,880-by-1920 PixelSense screen. Microsoft claims 13 hours of ‘typical device usage’, and I’m regularly seeing more than 20% of battery life left at the end of a working day writing with wi-fi on. And if there are issues, a USB-C PD battery pack will get me back online quickly enough.

While I’m clearly the type of user Microsoft is targeting with the Surface Pro X, as I’m writing this review on it while sat in a coffee shop, it’s also clear who it’s not for: gamers and developers. While the x86 emulator can handle most 32-bit games, it can’t deliver the performance that gamers require, even with the SQ1’s high-end GPU. It’s also not a device for developers, because even though you can get 16GB/1TB models, Visual Studio remains a 64-bit x86 application for now. I’ve been able to use Visual Studio Code happily, although it’s running in emulation until GitHub finalises its Windows ARM release of the cross-platform Electron framework. 

surface-pro-x-keyboard-pen.jpgsurface-pro-x-keyboard-pen.jpg

The Slim Pen has a charging slot in the Signature Keyboard (both optional extras). If you put the pen in the slot upside down, magnets flip it to align with the charging coils.


Image: Microsoft

Designers and photographers will also find the Surface Pro X lacking, although Adobe has promised ARM64 versions of its core Creative Cloud applications, including Photoshop and Lightroom. However, they’re yet to ship, and Adobe hasn’t announced a prospective release date.

The next release of Windows 10, due in Spring 2020, will bring a surprising new feature: support for the Windows Virtualization Platform and WSL 2. I’ve upgraded my Surface Pro X to the stable pre-release version, and have found that running a native Linux kernel alongside Windows works very well on my Surface Pro X. I’d recommend getting a 16GB model if you’re planning on doing a lot of work in both OSs.

Microsoft gave the original Surfaces an angular look-and-feel, one that’s persisted through seven generations of the Surface Pro. The Pro X is the first to abandon it for a more curved design that’s reminiscent of Samsung’s Android tablets and early iPads. Unlike most tablets, though, there’s an element of repairability, as the Surface Pro X’s SSD is replaceable. Having said that, Microsoft is an early adopter of the new M.2 2230 SSD format, so you may find it hard to find appropriate hardware.

A simple magnetic cover under the kickstand hides the SSD and the (nano) SIM slot for the LTE modem; all you need is a SIM slot ejector key and a T3 screwdriver to replace the SSD. You’ll need recovery media if you’re upgrading the disk yourself, as replacing it will remove the entire OS from the device.

Adding a SIM will enable the built-in LTE modem, giving you connectivity — anywhere there’s a 4G signal — to backup the Surface Pro X’s 802.11ac wi-fi. If you prefer, there’s the option of a built-in eSIM and instant access to international plans via Windows’ Mobile Plans app. The available services will vary based on where you are and, in many cases, it could be cheaper to get a SIM with an international data plan. Performance is good, although obviously network-dependent. I’d recommend ensuring that you mark your cellular connection as metered, so it doesn’t download updates or sync large amounts of OneDrive data.

The Surface Pro X is also Microsoft’s first device to make the shift to USB-C interfaces, with two ports on the right under the volume control. You can use these to charge the tablet via PD-capable power supplies or batteries (a useful way of getting power on the go). There’s also a Surface Connect port for the bundled power supply and other Surface accessories, including the Dock. A surprising omission is an SD Card slot, something that’s been part of the Surface Pro since launch. I’d recommend investing in a USB-C portable dock for on-the-road connections, especially if you want to use Ethernet rather than wireless connectivity.

One downside to the Surface Pro X’s design is its black finish, which is something of a ‘fingerprint magnet’. Fingerprints can be removed with a microfibre cloth, but in practice you’re going to have to get used to them — or buy a skin. If you’re using it as a tablet, you’re more likely to get fingerprints on the screen in landscape mode, as the bezels are narrower on the short edges.

There are a lot of nice touches in the Surface Pro X. If you get the Signature version of the new keyboard with the Surface Slim Pen, the flat pen will charge in the keyboard. Put the pen into its slot upside down, and the built-in magnets will flip it to align it with the charging coils. It’s a bit disconcerting the first time you watch the pen move on its own, until you realise that it’s doing just what it should do.

Conclusions

surface-pro-x-verdict.jpgsurface-pro-x-verdict.jpg

Image: Microsoft

So, should you buy a Surface Pro X? The answer is, of course, ‘it depends’. Microsoft has produced an excellent device for mobile workers, with a focus on Office and the web. That makes it an ideal tool for executives, for business analysts and consultants, for teachers and university research staff, and for writers like me. It’s not a machine for designers, gamers, or for developers — yet.

That ‘yet’ is a big question mark, as it depends on software companies and developers producing ARM64 versions of their applications. If Microsoft wants to make this new device type a success, then it needs to find a good way to bring key applications beyond its own to Surface Pro X. It’ll be interesting to see if it can rise to the challenge.

Another big question mark, as ever with Surface Pro devices, is the price. The 16GB RAM/256GB SSD model reviewed here costs £1,449 ($1499), but that’s without the keyboard or the stylus. You can get a Signature Keyboard with Slim Pen bundle for £259.99 ($269.99), bringing the price up to £1,708.99 ($1,768.99). That’s expensive enough, but a Surface Dock (£189.99 in the UK) or a third-party USB-C dock will lighten your wallet even more.

RECENT AND RELATED CONTENT

Hands-on at Surface event: New direction or more of the same? Yes and yes

Windows 10 on Arm: What you need to know before you buy a Surface Pro X

Surface Pro X and Microsoft’s touchscreen reckoning

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Microsoft Surface Pro X: A cheat sheet (TechRepublic)

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United Airlines will offer free internet on flights using service from Elon Musk’s SpaceX

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CHICAGO (AP) — United Airlines has struck a deal with Elon Musk’s SpaceX to offer satellite-based Starlink WiFi service on flights within the next several years.

The airline said Friday the service will be free to passengers.

United said it will begin testing the service early next year and begin offering it on some flights by later in 2025.

Financial details of the deal were not disclosed.

The announcement comes as airlines rush to offer more amenities as a way to stand out when passengers pick a carrier for a trip. United’s goal is to make sitting on a plane pretty much like being on the ground when it comes to browsing the internet, streaming entertainment and playing games.

“Everything you can do on the ground, you’ll soon be able to do on board a United plane at 35,000 feet, just about anywhere in the world,” CEO Scott Kirby said in announcing the deal.

The airline says Starlink will allow passengers to get internet access even over oceans and polar regions where traditional cell or Wi-Fi signals may be weak or missing.

The Canadian Press. All rights reserved.

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How to Preorder the PlayStation 5 Pro in Canada

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Sony has made it easy for Canadian consumers to preorder the PlayStation 5 Pro in Canada directly from PlayStation’s official website. Here’s how:

  • Visit the Official Website: Go to direct.playstation.com and navigate to the PS5 Pro section once preorders go live on September 26, 2024.
  • Create or Log in to Your PlayStation Account: If you don’t have a PlayStation account, you will need to create one. Existing users can simply log in to proceed.
  • Place Your Preorder: Once logged in, follow the instructions to preorder your PS5 Pro. Ensure you have a valid payment method ready and double-check your shipping information for accuracy.

Preorder Through Major Canadian Retailers

While preordering directly from PlayStation is a popular option, you can also secure your PS5 Pro through trusted Canadian retailers. These retailers are expected to offer preorders on or after September 26:

  • Best Buy Canada
  • Walmart Canada
  • EB Games (GameStop)
  • Amazon Canada
  • The Source

Steps to Preorder via Canadian Retailers:

  • Visit Retailer Websites: Search for “PlayStation 5 Pro” on the website of your preferred retailer starting on September 26.
  • Create or Log in to Your Account: If you’re shopping online, having an account with the retailer can speed up the preorder process.
  • Preorder in Store: For those who prefer in-person shopping, check with local stores regarding availability and preorder policies.

3. Sign Up for Notifications

Many retailers and websites offer the option to sign up for notifications when the preorder goes live. If you’re worried about missing out due to high demand, this can be a useful option.

  • Visit Retailer Sites: Look for a “Notify Me” or “Email Alerts” option and enter your email to stay informed.
  • Use PlayStation Alerts: Sign up for notifications directly through Sony to be one of the first to know when preorders are available.

4. Prepare for High Demand

Preordering the PS5 Pro is expected to be competitive, with high demand likely to result in quick sellouts, just as with the initial release of the original PS5. To maximize your chances of securing a preorder:

  • Act Quickly: Be prepared to place your order as soon as preorders open. Timing is key, as stock can run out within minutes.
  • Double-Check Payment Information: Ensure your credit card or payment method is ready to go. Any delays during the checkout process could result in losing your spot.
  • Stay Informed: Monitor PlayStation and retailer websites for updates on restocks or additional preorder windows.

Final Thoughts

The PlayStation 5 Pro is set to take gaming to the next level with its enhanced performance, graphics, and new features. Canadian gamers should be ready to act fast when preorders open on September 26, 2024, to secure their console ahead of the holiday season. Whether you choose to preorder through PlayStation’s official website or your preferred retailer, following the steps outlined above will help ensure a smooth and successful preorder experience.

For more details on the PS5 Pro and to preorder, visit direct.playstation.com or stay tuned to updates from major Canadian retailers.

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Introducing the PlayStation 5 Pro: The Next Evolution in Gaming

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Since the PlayStation 5 (PS5) launched four years ago, PlayStation has continuously evolved to meet the demands of its players. Today, we are excited to announce the next step in this journey: the PlayStation 5 Pro. Designed for the most dedicated players and game creators, the PS5 Pro brings groundbreaking advancements in gaming hardware, raising the bar for what’s possible.

Key Features of the PS5 Pro

The PS5 Pro comes equipped with several key performance enhancements, addressing the requests of gamers for smoother, higher-quality graphics at a consistent 60 frames per second (FPS). The console’s standout features include:

  • Upgraded GPU: The PS5 Pro’s GPU boasts 67% more Compute Units than the current PS5, combined with 28% faster memory. This allows for up to 45% faster rendering speeds, ensuring a smoother gaming experience.
  • Advanced Ray Tracing: Ray tracing capabilities have been significantly enhanced, with reflections and refractions of light being processed at double or triple the speed of the current PS5, creating more dynamic visuals.
  • AI-Driven Upscaling: Introducing PlayStation Spectral Super Resolution, an AI-based upscaling technology that adds extraordinary detail to images, resulting in sharper image clarity.
  • Backward Compatibility & Game Boost: More than 8,500 PS4 games playable on PS5 Pro will benefit from PS5 Pro Game Boost, stabilizing or enhancing performance. PS4 games will also see improved resolution on select titles.
  • VRR & 8K Support: The PS5 Pro supports Variable Refresh Rate (VRR) and 8K gaming for the ultimate visual experience, while also launching with the latest wireless technology, Wi-Fi 7, in supported regions.

Optimized Games & Patches

Game creators have quickly embraced the new technology that comes with the PS5 Pro. Many games will receive free updates to take full advantage of the console’s new features, labeled as PS5 Pro Enhanced. Some of the highly anticipated titles include:

  • Alan Wake 2
  • Assassin’s Creed: Shadows
  • Demon’s Souls
  • Dragon’s Dogma 2
  • Final Fantasy 7 Rebirth
  • Gran Turismo 7
  • Marvel’s Spider-Man 2
  • Ratchet & Clank: Rift Apart
  • Horizon Forbidden West

These updates will allow players to experience their favorite games at a higher fidelity, taking full advantage of the console’s improved graphics and performance.

 

 

Design & Compatibility

Maintaining consistency within the PS5 family, the PS5 Pro retains the same height and width as the original PS5 model. Players will also have the option to add an Ultra HD Blu-ray Disc Drive or swap console covers when available.

Additionally, the PS5 Pro is fully compatible with all existing PS5 accessories, including the PlayStation VR2, DualSense Edge, Pulse Elite, and Access controller. This ensures seamless integration into your current gaming setup.

Pricing & Availability

The PS5 Pro will be available starting November 7, 2024, at a manufacturer’s suggested retail price (MSRP) of:

  • $699.99 USD
  • $949.99 CAD
  • £699.99 GBP
  • €799.99 EUR
  • ¥119,980 JPY

Each PS5 Pro comes with a 2TB SSD, a DualSense wireless controller, and a copy of Astro’s Playroom pre-installed. Pre-orders begin on September 26, 2024, and the console will be available at participating retailers and directly from PlayStation via direct.playstation.com.

The launch of the PS5 Pro marks a new chapter in PlayStation’s commitment to delivering cutting-edge gaming experiences. Whether players choose the standard PS5 or the PS5 Pro, PlayStation aims to provide the best possible gaming experience for everyone.

Preorder your PS5 Pro and step into the next generation of gaming this holiday season.

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