Last reviewed: November 2026
Canada News Media is committed to accuracy, and part of that commitment is owning our mistakes. When we publish something that is wrong, we fix it openly. This page explains how we handle errors and how readers can ask us to review something we have published.
Our commitment
We correct errors of fact promptly and transparently. We do not quietly delete or alter the record to hide a mistake. When a correction is warranted, we make the change and, where the error was significant, we tell readers what was changed and why. Honesty about our own errors is part of earning the trust we ask of our readers.
What we correct
We issue a correction when we have published a factual error, such as a wrong name, date, figure, location, or statement that misrepresents what occurred. We distinguish between:
- Factual errors, which we correct on the record.
- Minor issues such as typos or formatting, which we may fix without a formal note.
- Matters of interpretation or opinion, which are not errors of fact, though we will always consider a reader’s concern fairly.
How we handle a correction
When a significant factual error is confirmed, we correct the article and add a clear note indicating that the piece has been updated, what was corrected, and the date of the change. The goal is for readers to understand both what we originally published and what the accurate information is.
Updates to developing stories
News often develops over time. When we add new information to an evolving story, that is an update rather than a correction. Where it helps readers understand how a story has changed, we note that the article has been updated and when.
How to request a correction
If you believe we have published a factual error, please let us know. When you contact us, it helps to include:
- The title of the article and a link to it.
- The specific statement you believe is inaccurate.
- Any source or evidence that supports the correct information.
Email [email protected] with “Correction” in the subject line, call 587-794-2598, use the form on our contact page, or write to Canada News Media, 8515 106A Avenue NW, Edmonton, AB T5H 0K7. We review every request we receive and respond as quickly as we reasonably can. If we decide a correction is not warranted, we will tell you why.
Who is responsible
Corrections are overseen by our editorial team, led by our Managing Editor. Final responsibility for the accuracy of our published work rests with our newsroom. Our wider standards are set out in our Editorial Policy and Fact Checking Policy.
Corrections log
This log lists corrections of fact that we have noted on published articles, most recent first. Each article also carries its own correction note. Fixes to typos, formatting and updates to developing stories are not listed here.
- Nov. 3, 2026: Canada Post adds weekend parcel delivery in Ottawa, Montreal (published Oct. 22, 2026). An earlier version said the Canada Post labour agreement runs until 2030. It runs until Jan. 31, 2029.
- Nov. 3, 2026: EI tariff measures extended beyond Oct. 10 deadline (published Oct. 10, 2026). The story described Employment Insurance end dates as unconfirmed, although the regulations had already been published in the Canada Gazette on Oct. 7.
- Nov. 3, 2026: Canada’s counter-tariffs take effect on U.S. products (published Sept. 8, 2026). The story said fish and seafood were among the goods affected. Finance Canada had removed them from the list before the measures took effect.
- Oct. 26, 2026: Scotiabank sit-in case ends: 21 fined, 22 diverted. An earlier version said the Crown had dropped the charges. In fact, 21 people were fined under a city bylaw. The headline was changed.
- Oct. 7, 2026: Cole Foundation grants $295,000 to 16 theatre companies (press release, published Oct. 6, 2026). An earlier version gave the wrong deadline for the fall competition. The correct deadline was Oct. 16, 2026.
- October 2026: Journal analysis backs standard time as clocks stay put (published Oct. 5, 2026). An earlier version described the CMAJ analysis as the work of two academics. It has four co-authors and was led by Dr. Raymond Lam of the University of British Columbia.