Under Alberta Gaming, Liquor and Cannabis electronic raffle rules “the draw must be announced to the public and occur before the end of the entertainment event or as soon as is practicable.”
The winning numbers were initially to be posted no later than 11:30 p.m. Friday.
Edmonton and the entire province of Alberta has been raffle crazy since the NHL restarted its pandemic-delayed season in the city last week. Monday’s raffle reached $3.2 million, followed by a $5.4-million pot Wednesday.
Many Albertans have spent the last two days complaining on social media about the technical difficulties.
Twitter-user Megan Oppel wrote: “We tried buying tickets and it kept timing out and we ended up getting charged six times but we only wanted of tickets. Fix this now!!!!! I want my money back.”
John Krug wrote: “We kept getting error messages when buying online, and ended up getting charged $340 when we intended to buy $70 worth of tickets. You need to refund this!”
Earlier those eager to get in on the raffle were unable to load the purchasing screen. Some users were denied access because the system did not recognize their computer or other device as being in Alberta.
Connelly isn’t sure she’ll go through with the refund process.
“I guess I can just keep the $600 tickets and hope I’m the one who spent the most money,” she said laughing.
“I’m excited that they were able to get so much money and help the organization… but it’s definitely discouraging that this has happened. Now, I think a lot of people are going to want their money back.”
Source: – Calgary Hera
