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Amnesty International Canada head alleges discrimination after being barred from boarding flight

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The head of Amnesty International Canada is accusing Air Canada of racism and discrimination after she was denied boarding a flight to Mexico.

Ketty Nivyabandi, who is a permanent resident of Canada with official refugee status, was due to depart from the Ottawa International Airport on Thursday afternoon, but said when she went to check in, the Air Canada agent became confused by her travel documents. Nivyabandi said she was travelling to Mexico for a work conference.

I’m not the only one who has experienced this, it’s a pattern.– Ketty Nivyabandi

Originally from Burundi, Nivyabandi uses a government-issued refugee travel document in lieu of a Canadian passport when she travels. According to the Canadian government, these documents are sufficient evidence of an individual’s immigration status and should allow them to travel outside the country.

According to Nivyabandi, however, the first agent she dealt with didn’t appear aware of that.

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“He seemed to have never seen a travel document of the sort,” she said.

About an hour and a half later, after speaking with the agent, his manager and then another agent on the phone, Nivyabandi said she was denied boarding. Their explanation — that she was missing a visa to enter Mexico.

Nivyabandi said there’s no such visa requirement for permanent residents or refugees living in Canada. She said none of this was an issue when she took the same flight with the same airline back in October.

“I was simply stunned when I was told that I couldn’t board and my luggage was returned to me. That is not a scenario that I expected at all,” she said.

She inquired directly with Mexico’s embassy in Canada, which confirmed she’s right.

“Permanent residents of Canada must present their Permanent Resident Card and one of the following documents: valid Passport or Refugee Travel Document. [THEY] DO NOT REQUIRE A VISA,” the embassy wrote in an email later that day.

The same information is also publicly available on the embassy’s website.

“I was shocked. I felt humiliated,” said Nivyabandi.

‘Systemic pattern of racial profiling’

Nivyabandi said this is not the first time she’s experienced problems trying to enter or leave the country, and she knows she’s not alone.

“It’s part of a pattern and a systemic pattern of racial profiling, of over-scrutinizing travellers who happen to be racialized, happen to be Black, happen to be from a religious minority, happen to be refugees who are immediately assumed to be in the wrong,” she said.

Those sentiments were echoed by the Americas director for Amnesty International, who called the situation “outrageous and unacceptable.”

“We demand a public apology from the airline and reparation for the harm caused, which must include immediately issuing her a new ticket to fly as soon as possible,” wrote Erika Guevara-Rosas in a statement posted on the organization’s website.

Rules ‘complex,’ says Air Canada

Nivyabandi was refunded the cost of her flight. She re-booked and was able to board a more expensive flight Friday afternoon.

The airline said it had since “obtained further clarity on the rules” and has apologized to Nivyabandi — though maintained it handled the situation appropriately.

“It is Air Canada’s policy to treat every customer with respect and courtesy and this is how we responded to Ms. Nivyabandi’s situation at Ottawa airport,” the airline said in a statement to CBC on Friday.

Air Canada wrote that several agents worked hard to help Nivyabandi, including consulting Timatic, a data resource maintained by the International Air Transport Association that airlines can consult on national entry requirements including a passenger’s eligibility to enter a country.

“These rules can be complex and may vary from country to country, particularly in instances where a customer is travelling on a less-commonly used type of document, such as in this instance, a refugee document,” Air Canada said, adding that airlines are subject to penalty if they allow passengers to fly without proper documentation.

“The information Timatic provided in this instance was unclear about the necessary documents to travel to Mexico,” Air Canada said. The airline said it’s working with the service to make sure its information is correct and updated.

Airplanes are pictured at an airport after a heavy snowfall.
Air Canada has apologized to Nivyabandi directly and says it has since ‘obtained further clarity on the rules.’ (Ben Nelms/CBC)

Confusion rife, lawyer says

Immigration lawyer Jacqueline Bonisteel said she can sympathize with airlines that must navigate complex regulations involving multiple jurisdictions.

While a refugee travel document is a legitimate and accepted form of identification, “the reality is that that document isn’t accepted by every country, and travel on that document does tend to be more difficult than it would be on a Canadian passport,” she said.

Bonisteel noted she often hears about “confusion” among airline workers who are “making calls that we believe don’t comply with the law.”

“I think it’s just another example of barriers that refugees face and something that we need to look at as best we can,” she said.

“It’s not Canada’s rules, it’s the rules that the countries that people are trying to travel to, but perhaps there’s more that we could be doing to ensure that these issues don’t come up.”

Nivyabandi said she understands that airlines need to follow the rules, but felt what happened to her was an example of how those rules are subject to interpretation, which can leave people like her in a difficult position.

She has since reached out to Air Canada leadership for a conversation about wider reforms, including training for employees on racial profiling and compensation for travellers who are unfairly denied boarding a flight.

“I’m not the only one who has experienced this, it’s a pattern. It happens across the board, and so it requires a robust and systemic response,” she said.

 

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Federal budget will include tax hike for wealthy Canadians, sources say – CBC News

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Tuesday’s federal budget will include a tax increase on the richest Canadians, sources tell Radio-Canada.

It’s not clear exactly what form the tax measure will take but senior Liberal sources have told Radio-Canada that it will affect less than 1 per cent of Canadians.

Prime Minister Justin Trudeau and his ministers have been on a countrywide tour in recent weeks to make a series of pre-budget announcements.

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Those announcements add up to more than $38 billion in commitments over a number of years. Because $17 billion of those commitments involve loan-based programs, about $21 billion could hit the government’s bottom line directly.

Since much of the spending side of the budget is already public, the focus on tomorrow’s budget likely will turn to how the government intends to pay for the new programs.

Finance Minister Chrystia Freeland has ruled out tax increases on the middle class.

“We remain absolutely committed to being there for hardworking middle-class Canadians, and then we won’t raise taxes on them,” she said last week.

WATCH | Government to target wealthy Canadians in budget: 

Federal budget to include tax increase for wealthy, sources say

4 hours ago

Duration 1:51

On the eve of Tuesday’s federal budget, sources have told Radio-Canada that it will include a tax increase for wealthy Canadians. It’s not clear what it will exactly be, but senior Liberal sources say it will affect less than one per cent of Canadians.

The Trudeau government has made tax changes that target wealthier Canadians in the past. 

In last year’s federal budget, the Liberals introduced significant changes to the alternative minimum tax rate. Those changes affected Canadians who earn more than $300,000 per year.

The House of Commons finance committee has recommended the federal government implement a windfall tax on companies in all sectors that generate “oversized” profits during crises, as well as grocery giants, to fund another doubling of the GST rebate.

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Freeland 2024 budget 'likely to be the worst' in years: Dodge – CTV News

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Without having seen it, former Bank of Canada governor David Dodge believes that Tuesday’s 2024 federal budget from Deputy Prime Minister and Finance Minister Chrystia Freeland is “likely to be the worst budget” in decades.

“I think this is likely to be the worst budget since the [then-finance minister Allan] MacEachen budget of 1982, in the sense of pointing us in the wrong direction as to how we go about raising the incomes of Canadians and actually making Canadians feel better over the medium term,” Dodge said in an interview on CTV News Channel’s Power Play with Vassy Kapelos.

In a time of high interest rates and inflation, the 1982-83 federal budget, under then-prime minister Pierre Elliott Trudeau, became the object of political fury over spending, taxation, and wage restraint measures within it. 

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Dodge, who was governor from 2001 to 2008, was referencing the strong indications that in order to help finance the nearly $40 billion in pre-announced new spending without raising the deficit, the federal government may impose some form of individual wealth tax or excess profit tax on wealthy corporations.

Freeland will present the budget in the House of Commons on Tuesday afternoon, vowing a plan centred on “generational fairness.”

“Something doesn’t add up. I think there’s a big question of how much of all that promised spending is going to be booked into this year and next year, and how much is going to be deferred?” Dodge said.

“I think there is a very real possibility that they’ll do exactly the wrong thing and tax the very folks and the very corporations that are going to make the investments that will actually raise income over time.”

His concern is that wealth taxes would slow growth, and his preference would be for the federal government to “increase saving” rather than increase taxes.

In the interview, Dodge also expressed doubt about the efficacy of the Liberals’ plans aimed at addressing the supply side of Canada’s housing crisis.

On Monday, while addressing a largely business-centric crowd that’s calling on the government to spur economic growth and not impose new taxes that could deter investors, Prime Minister Justin Trudeau made no mention of any wealth-targeting plans that may be afoot.

The government’s position is that the country is at a “pivotal moment” that requires urgent investment, including in areas of affordability concerning millennial and Generation Z voters, such as housing and jobs.

“Millennials and Gen Z now make up the majority of Canada’s labour force. They are our economy … They now feel like middle class stability is out of reach. We need to meet this moment, because that can’t be allowed to happen,” Trudeau said. “The economy is only as strong as it is optimistic.”

You can watch the full interview with David Dodge in the video player at the top of this article  

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Leave Canada or sue? Auto theft victims consider their options as cases surge – Global News

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As the Greater Toronto Area confronts an auto theft crisis, some residents are considering bold – or arguably radical – action.

Kamran Hussain, who moved to Canada from India on an international student visa in 2017 and has completed the arduous process of becoming a permanent resident, said he has thought about leaving the country after he woke up on the morning of Jan. 11 to find nothing but the shattered glass of his car window on his east Toronto driveway.

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“I came out and the car was gone,” said Hussain, referring to his 2022 Toyota Highlander.

For the 30-year-old telecom worker, the already complicated task of becoming a Canadian permanent resident had been made harder by the pandemic, when various bureaucratic steps were backed up. But he said he had chosen to make a home in Canada because he saw it as safe.

That’s a reputation he now feels has been cast in doubt by the auto theft epidemic.

“I’m looking for options,” he said when asked if he was seriously considering leaving Canada.

“I left my country because of the instability there,” he said. “But now, with the growing issues that are happening here in terms of safety, the thefts, the break-ins and rising crime, it is a big concern for me.”

Hussain’s experience with vehicle theft did not involve a risk to his personal security. The thieves never entered his home.

But he said he has been jarred by reports of criminals breaking into homes with weapons and demanding keys to vehicles.

The surge in auto thefts has led to rises in home invasions, violent robberies and gun violence throughout the GTA, according to Toronto police.

Ontario Provincial Police have described the province’s current rate of car thefts as “unprecedented,” fuelled in part by demand for luxury vehicles in foreign markets.


Click to play video: '“I’m coming for you,” Doug Ford tells carjackers in Ontario, promising to build more jails'

1:36
“I’m coming for you,” Doug Ford tells carjackers in Ontario, promising to build more jails


The Équité Association, an anti-crime organization funded by insurance companies, has said that for the first time ever Ontario exceeded $1 billion in auto theft claims last year.

Amid mounting public frustration, Prime Minister Justin Trudeau convened a national auto theft summit in February, urging closer collaboration between law enforcement, border services, the insurance industry and automakers.


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Laura Paquette, another auto theft victim, is trying to focus more attention on the role of car companies: specifically, she has been wondering if automakers can be sued for making cars that she argues are too easy to steal.

At 4 a.m. on Jan. 10, she said she heard her Toyota SUV beep, the familiar sound of it being unlocked.

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“I was in a total shock,” she said in a recent interview. “I woke up my partner and I’m like, ‘somebody is stealing my truck.’ And we ran downstairs and it was gone.”

The 52-year-old social worker described the ordeal that followed as a “nightmare.”

Police found her car, but it required substantial repairs.

In the meantime, she was out $2,000 in monthly rental costs for a replacement vehicle because her insurance only covered $1,000. She said she was also still making her $700 monthly payment on the stolen car, in addition to $230 per month for insurance.

Reflecting on what she endured, and how seemingly straightforward it was for thieves to take her vehicle, she called for automakers to face “accountability.”

“If I invested money in a security door for my house, and if everybody with a blank key fob could come into my house, I would kind of feel defrauded, right?” she said. “That’s how I feel about my vehicle.”

Paquette said she is discussing her legal options.

“Why is it on the consumer to protect ourselves?” she said. “Vehicles are big investments, so why are they so easily stolen? Why do I have to go to extremes to prevent that?”


Click to play video: 'Nearly 600 cars recovered in sweeping auto theft crackdown in Ontario, Quebec: police'

0:48
Nearly 600 cars recovered in sweeping auto theft crackdown in Ontario, Quebec: police


In the weeks following the national summit on auto theft, law enforcement agencies have sought to highlight a series of successes.

Those include a joint OPP and Canada Border Services Agency operation that recovered 598 stolen vehicles destined for export at the Port of Montreal, Canada’s gateway to the foreign stolen vehicle market. The vehicles had an estimated value of $35.5 million dollars.

OPP said 75 per cent of the vehicles recovered were stolen in Ontario, where the provincial government announced last month that it planned to purchase four new police helicopters, at a cost of about $36 million, in part to fight the auto-theft crisis.

Toronto police and Bryan Gast, vice-president of investigative services at the Équité Association, have linked the rising problem to organized crime.

Gast noted that auto theft rates had been ticking up annually prior to the COVID-19 pandemic, but he said the supply chain issues triggered by the associated global shutdown made both new and used vehicles harder to find.

“Organized crime leverage that problem and are profiting from it,” he said. “That’s when the numbers have increased,” he added, noting that insurance claim costs related to auto theft in Ontario have risen by 319 per cent since 2020.

Toronto police Staff Supt. Pauline Gray has said that auto theft is now a top three revenue generator for organized crime groups.

Gast praised the new levels of co-ordination launched in response to the crisis but said that ultimately only one metric will matter in assessing its success.

“The goal will be to stop that upward trend to at least a flat line and then a decline,” he said.

“The success shows in the results: the number of vehicles in Canada that are being stolen, that’ll give us an indication of how well the collaborative plan is working.”

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