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Mercedes-Backed RepairSmith Scores $42 Million Investment From Luxury Brands, VCs – Forbes

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When describing why his startup mobile vehicle repair company is growing, RepairSmith co-founder and CEO Joel Milne doesn’t mince words.

“I like to use the analogy you don’t bring your toilet to the plumber,” Milne said in an interview with Forbes.com.

It’s a testament to how fast demand home and on-site delivery of products and services have grown out of the Covid-19 pandemic as consumers avoided visiting places of business such as stores, restaurants and auto dealerships.

Already in 650 markets in seven states in the U.S. the two-year old company just landed $42 million in Series B funding from a group of investors that includes TI Capital, Mercedes-Benz, Porsche Ventures and Spring Mountain Capital.

Indeed, RepairSmith was the product of a Mercedes-Benz incubator session as it sought to find an innovative way to service its customers’ vehicles.

But Milne, who was hired to launch and run the new company, said Mercedes quickly saw opportunity in looking at a wider market.

“They realized this needed to be a multi-brand company not a Mercedes company to be successful,” said Milne. “The luxury OEMs are figuring out the right strategy how to implement competitive service offerings. That was the genesis. How do we evolve our service? Let’s invest as an industry solution rather than as Mercedes.”

The fresh cash infusion builds on an original Series A investment by Mercedes parent company Daimler as seed money to get the company started. It will be used to power a rapid RepairSmith expansion to all major U.S. metropolitan areas by the end of next year , according to Milne.

“The team at RepairSmith is taking a long-view of the changing customer expectations and technology requirements in the car repair industry and designing solutions to improve the customer experience,” said Andreas Joerg, Director of Service & Parts Business and Warranty & Goodwill Mercedes-Benz Cars in a statement.

Confidence in RepairSmith was echoed by Ziad Ghandour, founder of TI Capital who said in a statement, “We believe there is a team that is bringing mobile service and repair into the digital age, using a robust technology platform backed by world-renowned automotive partners. “RepairSmith is ideally positioned to transform the marketplace.”

The company also announced Ghandour and John L. Steffens of Spring Mountain Capital were appointed to its board of directors. They are joining Joerg and Thomas Vogel of Mercedes-Benz AG.

Similar to other mobile vehicle repair services, motorists simply make their requests on the company’s website, submitting some basic information. Milne says RepairSmith’s differentiator is its technicians are employees, not contractors, most of whom have at least 10 years of experience and hold ASE certification through the National Institute for Automotive Service Excellence. The company provides technicians with a specially-equipped van and tools. It’s all about quality control, he said.

The company doesn’t currently offer subscriptions but that’s part of software development included in its expansion plan, according to Milne.

Also part of its long-range goal is servicing electric vehicles. Since much of its business is related to used vehicles, there hasn’t been much demand or opportunity to handle battery-powered cars or trucks. But Milne says the company is already working on jumping into that segment.

“We are working with a number of EV manufacturers releasing cars that don’t have dealerships who will need a service partner from day one,” said Milne. “So we will certainly be at the top of the EV curve with this new generation coming up and will work with traditional OEMs as well.”

With its rapid expansion plans and business model focused on quality and premium image, Milne says RepairSmith’s mission is simple.

“We’re trying to disrupt the auto industry through e-commerce and last mile logistics.”

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Economy

S&P/TSX gains almost 100 points, U.S. markets also higher ahead of rate decision

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TORONTO – Strength in the base metal and technology sectors helped Canada’s main stock index gain almost 100 points on Friday, while U.S. stock markets climbed to their best week of the year.

“It’s been almost a complete opposite or retracement of what we saw last week,” said Philip Petursson, chief investment strategist at IG Wealth Management.

In New York, the Dow Jones industrial average was up 297.01 points at 41,393.78. The S&P 500 index was up 30.26 points at 5,626.02, while the Nasdaq composite was up 114.30 points at 17,683.98.

The S&P/TSX composite index closed up 93.51 points at 23,568.65.

While last week saw a “healthy” pullback on weaker economic data, this week investors appeared to be buying the dip and hoping the central bank “comes to the rescue,” said Petursson.

Next week, the U.S. Federal Reserve is widely expected to cut its key interest rate for the first time in several years after it significantly hiked it to fight inflation.

But the magnitude of that first cut has been the subject of debate, and the market appears split on whether the cut will be a quarter of a percentage point or a larger half-point reduction.

Petursson thinks it’s clear the smaller cut is coming. Economic data recently hasn’t been great, but it hasn’t been that bad either, he said — and inflation may have come down significantly, but it’s not defeated just yet.

“I think they’re going to be very steady,” he said, with one small cut at each of their three decisions scheduled for the rest of 2024, and more into 2025.

“I don’t think there’s a sense of urgency on the part of the Fed that they have to do something immediately.

A larger cut could also send the wrong message to the markets, added Petursson: that the Fed made a mistake in waiting this long to cut, or that it’s seeing concerning signs in the economy.

It would also be “counter to what they’ve signaled,” he said.

More important than the cut — other than the new tone it sets — will be what Fed chair Jerome Powell has to say, according to Petursson.

“That’s going to be more important than the size of the cut itself,” he said.

In Canada, where the central bank has already cut three times, Petursson expects two more before the year is through.

“Here, the labour situation is worse than what we see in the United States,” he said.

The Canadian dollar traded for 73.61 cents US compared with 73.58 cents US on Thursday.

The October crude oil contract was down 32 cents at US$68.65 per barrel and the October natural gas contract was down five cents at US$2.31 per mmBTU.

The December gold contract was up US$30.10 at US$2,610.70 an ounce and the December copper contract was up four cents US$4.24 a pound.

— With files from The Associated Press

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:GSPTSE, TSX:CADUSD)

The Canadian Press. All rights reserved.

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Economy

S&P/TSX composite down more than 200 points, U.S. stock markets also fall

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TORONTO – Canada’s main stock index was down more than 200 points in late-morning trading, weighed down by losses in the technology, base metal and energy sectors, while U.S. stock markets also fell.

The S&P/TSX composite index was down 239.24 points at 22,749.04.

In New York, the Dow Jones industrial average was down 312.36 points at 40,443.39. The S&P 500 index was down 80.94 points at 5,422.47, while the Nasdaq composite was down 380.17 points at 16,747.49.

The Canadian dollar traded for 73.80 cents US compared with 74.00 cents US on Thursday.

The October crude oil contract was down US$1.07 at US$68.08 per barrel and the October natural gas contract was up less than a penny at US$2.26 per mmBTU.

The December gold contract was down US$2.10 at US$2,541.00 an ounce and the December copper contract was down four cents at US$4.10 a pound.

This report by The Canadian Press was first published Sept. 6, 2024.

Companies in this story: (TSX:GSPTSE, TSX:CADUSD)

The Canadian Press. All rights reserved.

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Economy

S&P/TSX composite up more than 150 points, U.S. stock markets also higher

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TORONTO – Canada’s main stock index was up more than 150 points in late-morning trading, helped by strength in technology, financial and energy stocks, while U.S. stock markets also pushed higher.

The S&P/TSX composite index was up 171.41 points at 23,298.39.

In New York, the Dow Jones industrial average was up 278.37 points at 41,369.79. The S&P 500 index was up 38.17 points at 5,630.35, while the Nasdaq composite was up 177.15 points at 17,733.18.

The Canadian dollar traded for 74.19 cents US compared with 74.23 cents US on Wednesday.

The October crude oil contract was up US$1.75 at US$76.27 per barrel and the October natural gas contract was up less than a penny at US$2.10 per mmBTU.

The December gold contract was up US$18.70 at US$2,556.50 an ounce and the December copper contract was down less than a penny at US$4.22 a pound.

This report by The Canadian Press was first published Aug. 29, 2024.

Companies in this story: (TSX:GSPTSE, TSX:CADUSD)

The Canadian Press. All rights reserved.

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