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Nick, What Do You Look for in a Resume?

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My first The Art of Finding Work column, back on January 11, 2021, was titled There’s No Universal Hiring Methodology. I pointed out that every hiring manager, each a unique individual, evaluates candidates differently; hence, what I look for in a candidate’s resume will understandably differ from what other hiring managers look for.

 

Picture yourself in a bookstore, having picked up a book and flipping through it to see if it is a book you will want to spend time reading.

 

To decide if I want to take the time to read a candidate’s resume in-depth, I spend between 10-20 seconds skimming it, searching for what I believe every recruiter and hiring manager looks for; evidence the candidate has contributed positively to their previous employers (revenue generated, savings, efficiency improvements, percentage increases or decreases) and not just maintained the status quo.

 

The adage, “There is beauty in simplicity,” certainly applies to resumes. Stylish layout, fancy fonts, and opinion statements (e.g., “I’m a team player,” “I pay attention to details.” Unless your claim is quantified, it is just your opinion.) do not trump a candidate who showcases their results.

 

When reviewing a resume, I am looking for a career story showing how the candidate contributed to their employer’s business and how they manage their career—their commitment to their career, their desire to improve themselves, and their progress.

 

When writing your resume, you cannot go wrong keeping the following in mind:

 

A great resume frames the candidate’s career story and how their accomplishments were an asset to your employer’s business.

 

The same applies to your LinkedIn profile, where you have much more room and options (upload projects, videos, articles) to tell your career story.

 

Getting back to my skimming resumes; in an ideal world, recruiters and hiring managers would spend five to ten minutes reviewing the resumes they receive. We do not live in an ideal world. A hiring manager has only so many hours in a day to review hundreds of resumes, which their applicant tracking system (ATS) has passed on, hoping to find a few qualified candidates.

 

Like most hiring managers, I do not have the luxury of time; thus, I skim resumes to make my initial “yes/no” decision. A skimmable resume, an important factor seldom mentioned by self-proclaiming “experts,” along with the right content, is most likely to catch my attention.

 

You can make your resume skimmable by:

 

  • Not centring or justifying any of your text.
  • Left-align dates and locations.
  • Maintaining consistency in font size (10-12) and type (Arial or Times New Roman).
  • Bolding either your roles or your companies, not both.
  • When writing numbers, use digits.
  • Maximizing the first five words of your bullet points.
  • Having a separate “Skills” section.

 

I will not read a resume if there is no link to the candidate’s LinkedIn profile, which should appear beneath their contact information. I find the lack of a LinkedIn profile link suspicious, as if they are hiding something. Every job seeker on the planet knows that in addition to reviewing their resume, the hiring manager will scrutinize their LinkedIn profile and digital footprint to evaluate whether they are interview-worthy, so include a link to your LinkedIn profile to make it easy for the reader.

 

Typos, spelling mistakes, and grammatical errors turn me off. Unless the content (READ: quantified results, skills) is exceptional, if there are more than two errors, I will reject the resume. Given that a resume is crucial job search document, I do not think it is unreasonable to ask that it be error-free.

 

There you have it, a resume that will most likely lead me to call the candidate will have what I am primarily looking for:

 

 

Skimmable resumes get extra points.

 

Now you know what I look for in a resume. However, there is a caveat, a candidate must include a customized cover letter to get me to read their resume. A candidate’s cover letter is more important to me than their resume; therefore, I only read resumes accompanied by a cover letter.

 

Why? Based on my experience, if the candidate did not take the time to write a cover letter tailored to the position, they are likely spraying and praying, which, unfortunately, is a common job search strategy. Job seekers who spray and pray just want any job, which is not appealing to me.

 

A cover letter also helps me decide whether to read a candidate’s resume by:

 

  • Allowing me to evaluate their writing skills. (“People who think well, write well.” – David Ogilvy, Ad Executive)
  • Seeing if they have the professional acumen to explain any employment gaps.
  • Assessing their ability to sell me on how their skills and experience align with the job requirements.

 

I believe I speak for all hiring managers when I say the importance of your resume presentation and content cannot be overemphasized. Do not, however, underestimate the power of a customized cover letter. Still, even if your cover letter convinces me to read your resume, if it does not contain the aforementioned, I am looking for, then… next!

_________________________________________________________

 

Nick Kossovan, a well-seasoned veteran of the corporate landscape, offers “unsweetened” job search advice. You can send Nick your questions to artoffindingwork@gmail.com.

Business

Roots sees room for expansion in activewear, reports $5.2M Q2 loss and sales drop

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TORONTO – Roots Corp. may have built its brand on all things comfy and cosy, but its CEO says activewear is now “really becoming a core part” of the brand.

The category, which at Roots spans leggings, tracksuits, sports bras and bike shorts, has seen such sustained double-digit growth that Meghan Roach plans to make it a key part of the business’ future.

“It’s an area … you will see us continue to expand upon,” she told analysts on a Friday call.

The Toronto-based retailer’s push into activewear has taken shape over many years and included several turns as the official designer and supplier of Team Canada’s Olympic uniform.

But consumers have had plenty of choice when it comes to workout gear and other apparel suited to their sporting needs. On top of the slew of athletic brands like Nike and Adidas, shoppers have also gravitated toward Lululemon Athletica Inc., Alo and Vuori, ramping up competition in the activewear category.

Roach feels Roots’ toehold in the category stems from the fit, feel and following its merchandise has cultivated.

“Our product really resonates with (shoppers) because you can wear it through multiple different use cases and occasions,” she said.

“We’ve been seeing customers come back again and again for some of these core products in our activewear collection.”

Her remarks came the same day as Roots revealed it lost $5.2 million in its latest quarter compared with a loss of $5.3 million in the same quarter last year.

The company said the second-quarter loss amounted to 13 cents per diluted share for the quarter ended Aug. 3, the same as a year earlier.

In presenting the results, Roach reminded analysts that the first half of the year is usually “seasonally small,” representing just 30 per cent of the company’s annual sales.

Sales for the second quarter totalled $47.7 million, down from $49.4 million in the same quarter last year.

The move lower came as direct-to-consumer sales amounted to $36.4 million, down from $37.1 million a year earlier, as comparable sales edged down 0.2 per cent.

The numbers reflect the fact that Roots continued to grapple with inventory challenges in the company’s Cooper fleece line that first cropped up in its previous quarter.

Roots recently began to use artificial intelligence to assist with daily inventory replenishments and said more tools helping with allocation will go live in the next quarter.

Beyond that time period, the company intends to keep exploring AI and renovate more of its stores.

It will also re-evaluate its design ranks.

Roots announced Friday that chief product officer Karuna Scheinfeld has stepped down.

Rather than fill the role, the company plans to hire senior level design talent with international experience in the outdoor and activewear sectors who will take on tasks previously done by the chief product officer.

This report by The Canadian Press was first published Sept. 13, 2024.

Companies in this story: (TSX:ROOT)

The Canadian Press. All rights reserved.

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Talks on today over HandyDART strike affecting vulnerable people in Metro Vancouver

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VANCOUVER – Mediated talks between the union representing HandyDART workers in Metro Vancouver and its employer, Transdev, are set to resume today as a strike that has stopped most services drags into a second week.

No timeline has been set for the length of the negotiations, but Joe McCann, president of the Amalgamated Transit Union Local 1724, says they are willing to stay there as long as it takes, even if talks drag on all night.

About 600 employees of the door-to-door transit service for people unable to navigate the conventional transit system have been on strike since last Tuesday, pausing service for all but essential medical trips.

Hundreds of drivers rallied outside TransLink’s head office earlier this week, calling for the transportation provider to intervene in the dispute with Transdev, which was contracted to oversee HandyDART service.

Transdev said earlier this week that it will provide a reply to the union’s latest proposal on Thursday.

A statement from the company said it “strongly believes” that their employees deserve fair wages, and that a fair contract “must balance the needs of their employees, clients and taxpayers.”

This report by The Canadian Press was first published Sept. 12, 2024.

The Canadian Press. All rights reserved.

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Transat AT reports $39.9M Q3 loss compared with $57.3M profit a year earlier

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MONTREAL – Travel company Transat AT Inc. reported a loss in its latest quarter compared with a profit a year earlier as its revenue edged lower.

The parent company of Air Transat says it lost $39.9 million or $1.03 per diluted share in its quarter ended July 31.

The result compared with a profit of $57.3 million or $1.49 per diluted share a year earlier.

Revenue in what was the company’s third quarter totalled $736.2 million, down from $746.3 million in the same quarter last year.

On an adjusted basis, Transat says it lost $1.10 per share in its latest quarter compared with an adjusted profit of $1.10 per share a year earlier.

Transat chief executive Annick Guérard says demand for leisure travel remains healthy, as evidenced by higher traffic, but consumers are increasingly price conscious given the current economic uncertainty.

This report by The Canadian Press was first published Sept. 12, 2024.

Companies in this story: (TSX:TRZ)

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