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Ontario man who accidentally transferred $19000 to stranger's account left for weeks without solution – CTV Toronto

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An Ontario man says he has been fighting to get back $19,000 for months after making a “simple mistake” while trying to transfer money between two of his bank accounts.

Milton, Ont. man Roberto Guardado said he had just purchased a new home and in September was trying to transfer money from his Bank of Montreal (BMO) account to his CIBC account so that he could make the down payment.

He said he called BMO to arrange the wire transfer, figuring it would be the easiest way to move the funds to CIBC.

Guardado said he has two bank accounts with CIBC, one for his personal savings and one for business. He was trying to transfer the money into the savings account.

He said while making the transfer, he correctly read out his CIBC savings account number, but mistakenly gave the transit number of his CIBC business account.

The five-digit transit number helps the bank identify which branch the money is being sent to.

The mistake resulted in Guardado’s money being sent to a stranger’s CIBC account, he said.

CIBC

“I noticed the money went out but it didn’t go into my CIBC account,” Guardado told CTV News Toronto. “So I went home that day and I started looking on my computer and then I realized I gave the wrong transit number.”

He said he immediately called BMO, who told him they would launch an investigation. 

Despite calling the bank every few days for an update, he said it took five weeks before he got any answers.

Guardado said he was told that his $19,000 was deposited into someone else’s account and the person had withdrawn it. 

He said both BMO and CIBC told him nothing further could be done to retrieve his money.

“I couldn’t believe I made the mistake,” Guardado said. 

Guardado said he called the police, but was also told that because he initiated the transfer there was nothing to investigate.

BMO

“The police told me that because it’s not considered fraud they can’t do anything about it,” he said. 

‘JUST A SIMPLE MISTAKE’

Guardado said that while he fully admits the error was his fault, he doesn’t understand why the bank couldn’t help him quickly reverse the transfer.

“It was just a simple mistake and my money ended in someone else’s account,” Guardado said.

Because of the lost money, Guardado said he had no choice but to back out of the sale of his new home. 

Shortly after CTV News Toronto contacted CIBC and BMO about Guardado’s situation, he said he received a call from the banks telling him his $19,000 would be returned to his account. 

CIBC spokesperson Trish Tervit confirmed on Saturday they had resolved the issue with Guardado. 

“It’s important that when transferring funds between financial institutions that the sender ensures the recipient account number is correct as misdirected funds may be difficult to recover,” Tervit added. 

Guardado said CIBC told him this is a “unique situation” that is being resolved on a one-time basis. 

Meanwhile, a spokesperson from BMO said they had a “good conversation” with Guardado, but couldn’t comment further for privacy reasons. 

While this stressful two-month chapter is now over for Guardado, he said banks “have to come up with a better system” for when people make mistakes.

“It was a stupid mistake on my part, but the process to fix it has to be easier,” he said. “I was so stressed that I lost weight and I couldn’t sleep. It was bothering me so much.”

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Ackman’s Pershing Square takes new position in Netflix

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Billionaire investor William Ackman has built a new stake in streaming service Netflix Inc worth more than $1 billion since its stock price tumbled starting last Thursday.

Ackman told investors that his hedge fund, Pershing Square Capital Management, started buying on Friday and now owns more than 3.1 million shares in Netflix, making Pershing Square a top 20 shareholder.

In a letter to his clients, Ackman praised the company’s “best-in-class management team” and on Twitter the manager said he has long admired Netflix CEO Reed Hastings and the “remarkable company he and his team have built.”

Netflix shares climbed as much as 5% in after-hours trading. They had tumbled more than 30% in the last five days, a much steeper swoom than the broader market. After the market closed last Thursday, Netflix forecast weak subscriber growth.

Ackman, whose firm invests $22.5 billion, wrote that he had been analyzing Netflix at the same time he was investing in Universal Music Group and was ready to buy when Netflix’ “stock price declined sharply last Friday.”

“Now with both UMG and Netflix, we are all-in on streaming as we love the business models, the industry contexts, and the management teams leading these remarkable organizations.”

To raise the cash to make the Netflix purchase, Ackman said the firm unwound a big piece of its interest rate hedge which generated profits of $1.25 billion.

He said that if he had not sold the hedge, his performance would have been better. His Pershing Square Holdings lost 13.8% in the first three weeks January, the worst start to a year for the manager in years.

Last year Ackman posted a gain of 26.9% after the fund surged 70.2% in 2020.

Ackman said Netflix benefits from highly recurring revenues, adding the company has pricing power and delivers industry-leading content.

Pershing Square traditionally holds only a small number of investments which currently include Lowe’s, Chipotle Mexican Grill, and Dominos Pizza Inc.

He said these companies are high quality businesses that can withstand inflationary pressures because they are able price their products to preserve profits.

Netflix’ stock price surged during the pandemic as live performances were shut down and movie theaters were largely off limits.

The company has been a favorite with prominent investors before. Roughly a decade ago Carl Icahn, an activist investor like Ackman, took a 10% position in Netflix and thought the company might need to sell itself to a technology company as its shares were undervalued. Ackman, who has pushed other companies to perform better, appears to be approaching this investment as a friendly investor. “We are delighted that the market has presented us with this opportunity,” he wrote on Twitter.

(Reporting by Svea Herbst-Bayliss; Editing by Leslie Adler, Mark Porter and David Gregorio)

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Casual denim trend, higher prices fuel Levi’s upbeat forecast

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Levi Strauss & Co forecast annual sales and profit above analysts’ estimates after topping quarterly results on Wednesday, bolstered by higher prices and strong demand for its jeans and jackets, sending its shares up 8% after the bell.

People shopping for casual outdoor clothing as pandemic restrictions eased and a resurgence in retro fashion styles such as high-rise and loose-fitting jeans have buoyed demand for the company’s denims.

The Signature and Levi’s 501 jeans maker said it expects revenue between $6.4 billion and $6.5 billion in fiscal year 2022, compared with analysts’ estimates of $6.37 billion, according to Refinitiv IBES data.

The robust demand has, however, coincided with increased production and shipping costs, forcing companies to raise prices to offset the inflationary pressures.

Levi plans to raise prices further in 2022 and beyond, Chief Executive Officer Chip Bergh said on a call with analysts, adding that demand outstripped supply in the quarter due to supply chain snarls.

Lower promotions, more full-price selling and the reopening of its European and Asian markets also lifted the Denizen brand owner’s sales in the reported quarter.

Compared to pre-pandemic levels, Asia net revenue was flat in the three months ended Nov. 28, recovering from a 23% slump reported in the third quarter.

Net revenue rose 22% to $1.69 billion in the fourth quarter, edging past analysts’ estimate of $1.68 billion.

Excluding items, Levi earned 41 cents per share, a cent above expectations.

Holiday season sales came in above its expectations, the company said, in contrast to downbeat estimates from retailers including Lululemon Athletica Inc and Abercrombie & Fitch Co.

San Francisco-based Levi expects adjusted full-year profit per share between $1.50 and $1.56, compared with estimates of $1.52.

(Reporting by Deborah Sophia in Bengaluru; Editing by Vinay Dwivedi and Sriraj Kalluvila)

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A third of airline pilots still not flying as pandemic drags on -survey

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More than one-third of airline pilots are still not flying as the pandemic continues to take its toll on aviation globally, according to a new survey, though the situation has improved from a year earlier when the majority were grounded.

A poll of more than 1700 pilots by UK-based GOOSE Recruitment and industry publication FlightGlobal, released on Wednesday, found 62% globally were employed and currently flying, up from 43% a year earlier.

The proportion of unemployed pilots fell from 30% to 20%, while 6% were on furlough, compared with 17% previously as air traffic began to bounce back from 2020 lows.

But in the Asia-Pacific region, the worst-hit globally by a drop in international travel due to tough border restrictions, the proportion of those unemployed rose from 23% to 25%. The region also had the lowest number that were employed flying at 53%.

“We have … seen some expatriates return home from the region due to concerns over quarantine or being stuck for long periods away from friends and family,” the report on the survey said.

Hong Kong’s Cathay Pacific Airways, a large expatriate employer in Asia, has lost hundreds of pilots through the closure of its Cathay Dragon regional arm as well as almost all of its overseas bases during the pandemic.

Pilot attrition at Cathay has also been rising amid strict layover rules that leave crew members locked https://www.reuters.com/world/asia-pacific/locked-hotels-hong-kongs-covid-19-rules-take-mental-toll-cathay-pilots-2021-11-26 in hotels when they are not flying.

Of the pilots still flying globally, 61% told the survey they were concerned about their job security.

“It appears only Northern America is back to post-COVID passenger numbers,” said an unnamed captain flying in the Middle East and Africa. “The rest of the world, especially developing nations, are still struggling to get vaccines, and are still not travelling.”

 

(Reporting by Jamie Freed in Sydney; Editing by David Gregorio)

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