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What to look for before buying a mattress online; Airline regulator questioned: CBC's Marketplace cheat sheet – CBC News

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Miss something this week? Don’t panic. CBC’s Marketplace rounds up the consumer and health news you need.

Want this in your inbox? Get the Marketplace newsletter every Friday.

Frustrated online mattress buyers say ‘hassle-free’ return policy is anything but

Many mattress-in-a-box companies offer a compelling sales pitch: free shipping, reasonable prices, and a money-back guarantee if you’re not satisfied with your purchase

But some clients who purchased beds from GhostBed — a competitor of companies like Casper and Endy — say that after trying to make use of their “hassle-free” return policy, they’ve been left in the lurch.

Peter Learn and his wife Paula, of Kelowna, B.C., purchased a GhostBed last year and found it a bad fit for their sleeping habits. But when they requested a refund, they say the company gave them the run-around.

Learn was told that instead of having a pickup crew come and get the mattress from his home as advertised, he would have to find a “donation solution.” 

That is, find a charity willing to take a mattress — during a pandemic, no less — transport it to the charity, obtain a receipt — made out to GhostBed — for the price he paid, and send that receipt to the company, which would then provide a refund.

“The whole thing was just so ludicrous,” said Learn. “We would have to hire a truck to deliver it to a non-existent charity which wouldn’t want the mattress, either.”

In a statement to Go Public, the company said it takes customer service and satisfaction seriously but that when customers don’t get the resolution they seek, they often “blame the business” and feel the company’s policies “are unfair.” Read more

Learn believed that if he didn’t find his GhostBed mattress comfortable, the company would arrange to take it away and give him a refund. (Submitted by Peter Learn)

Emails raise questions about regulator’s independence amid COVID-related flight refunds

When the pandemic abruptly laid siege to the travel plans of thousands of Canadians back in March 2020, many would-be travellers questioned the Canadian Transportation Agency’s (CTA) decision to allow airlines to offer consumers vouchers instead of cash refunds.

Nearly two years later, correspondence between the CTA and Transport Canada from that time period is raising new questions about the relationship between the regulator and the airlines it operates at arm’s length from.  

Unredacted emails show senior officials spoke with the agency’s top brass in March of 2020 about pressure from airlines to let them avoid passenger refunds for trips cancelled because of COVID-19.

Days later, the CTA posted a “Statement on Vouchers” establishing that airlines could generally issue flight credits or vouchers to customers whose flights had been called off due to the pandemic, instead of reimbursing them.

The CTA falls under the purview of Transport Canada, and regular communication between them to keep the minister briefed on relevant matters is an established practice, a spokesman for the department said.

But some critics disagree on the meaning of this correspondence. 

“It’s a troubling view into the way in which the government was putting pressure on the CTA and doing the bidding of the big airlines at a time when they should have been standing up for Canadian passengers,” said NDP transport critic Taylor Bachrach, who called the revelations “disturbing,” and said Canadians would be “shocked and disappointed” to learn of the nexus among industry, government and regulator. Read more

Canada’s airline regulator, the Canadian Transportation Agency, at one point said that vouchers for future flights would be OK as compensation for flights cancelled during the COVID-19 pandemic. That’s different from what happened in other countries, where full refunds were mandated. (Yuki Iwamura/AFP/Getty Images)

Snacks and sodas and so much more. Why there’s a vending machine for everything these days

They’re not just for chips and pop anymore.

Vending machines are increasingly taking on a new, upscale form across Canada, selling everything from gadgets, to Build-a-Bears, and even cake from the cake boss himself.

Globally, the industry is expected to see 10 per cent annual growth each year until 2027, and big Canadian companies like Sport Chek, Canadian Tire, Rexall and The Source have all started to invest.

Kersi Antia, a marketing professor at the Ivey Business School at Western University, calls it’s a perfect storm due to social isolation from the COVID-19 pandemic

“We’d rather not do with the awkwardness of human interaction,” he said. “It may be impersonal, but not everybody wants personal service.” Read more

Vending machines have increased in popularity in the past few years and now sell everything from baked goods to high-end electronics. Experts say this shift in shopping may be related to the pandemic and new social norms. (Natalie Valleau/CBC)

What else is going on?

‘It just sucks’: Service workers in Quebec say they aren’t paid enough for all the stress, abuse
Rude customers and low pay are pushing people out of service jobs, say workers.

Long-term Statistics Canada research shows cities across country losing green space
Canada’s cities are growing browner, satellite survey shows.

Matrix T1 and T3 Treadmills recalled due to fire hazard
Immediately stop using and unplug the units and contact Johnson to schedule a service call.

Hankook (Korean characters only) brand Original Kimchi recalled due to E. coli O157:H7
Do not consume the recalled product.

Marketplace needs your help

Do you get regular phone calls claiming there’s a package being detained for you by Canadian authorities? Or demanding you owe money in unpaid taxes? Maybe someone claiming you’ve got a virus and need tech support? If so, we want to hear from you! Send us your name and phone number and we may get in touch with you. Email us at marketplace@cbc.ca

Have your batteries leaked or stopped working before you expected? We want to hear from you! Send us your photos and tell us more at marketplace@cbc.ca

Watch this week’s episode of Marketplace and catch up on past episodes anytime on CBC Gem.

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Monday's analyst upgrades and downgrades – The Globe and Mail

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Inside the Market’s roundup of some of today’s key analyst actions

Citing its exposure to European gas prices and improving relative valuation, Scotia Capital analyst Jason Bouvier raised his recommendation for Vermilion Energy Inc. (VET-T) on Monday.

Also expecting “a nice uplift in cash flow profile going into 2023 as acquisitions are completed and hedges roll over,” he moved the Calgary-based company to “sector outperform” from “sector perform” in a research note.

“WTI prices have fallen about $14 per barrel off their recent high. During this same time frame, European gas prices have risen by 50 per cent,” he said. “VET derives about 40-45 per cent of its cash flow from European gas prices. Given VET’s share price has fallen roughly in line with its peer group over the past couple of weeks the relative valuation of VET has improved materially.”

“In 2022, we estimate VET’s hedging losses at $616-million. Currently, the company has about 40 per cent of its production hedged in 2022. This falls to 10 per cent in 2023. No oil is hedged for 2023 and North American gas is hedged at higher prices than in 2022. As a result, even though we have major commodities falling from 2022 to 2023 (strip), VET’s cash flow actually increases from $2.2-billion in 2022 to $2.4-billion in 2023 (up 10 per cent).”

Mr. Bouvier is forecasting Vermilion to reach its net debt target of $1.2-billion in the third quarter this year and sees the potential to be debt free by the end of the 2023 fiscal year.

“After hitting their debt target, the company will be in a good position to increase shareholder returns. We expect both increased dividends and SBB over the next 1-2 years,” he said.

He maintained a $36 target for the company’s shares. The current average target on the Street is $36.46, according to Refinitiv data.

=====

With trade indicators looking “shaky,” CIBC World Markets analyst Stephanie Price downgraded Descartes Systems Group Inc. (DSGX-Q, DSG-T) to “neutral” from “outperformer,” seeing better relative return in other names elsewhere.

“We see risks to organic growth from slowing transportation volumes given that approximately 40 per cent of Descartes’ revenue is derived from transactional revenue,” said Ms. Price. “We expect that Descartes will look to offset slower organic growth with M&A (more than $200-million in net cash) and see limited risk in management’s 10-15-per-cent EBITDA growth target.

“However, Descartes’ premium to the S&P Software Index has typically narrowed during economic downturns, with the stock trading at a valuation below the S&P Software Index during the Great Financial Crisis, versus a seven-turn premium to the Index today.”

Her target for Descartes shares slid to US$71 from US$89 previously. The average on the Street is US$75.80.

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Believing its business model can “outperform its basic chemical peers through a recession,” Scotia Capital analyst Ben Isaacson upgraded Chemtrade Logistics Income Fund (CHE.UN-T) to “sector outperform” from “sector perform.”

In justifying his change, he pointed to several factors, including the expectation that demand for regen acid services should increase over the coming quarters; ultrapure sulphuric acid demand is “set to soar” in North America over the mid-term; a “relatively tight” outlook on caustic soda and “fairly stable margin variability” for its water chemical business.

“Chemtrade has proactively cleaned-up both its portfolio and balance sheet, which we think could result in slight multiple expansion over time,” said Mr. Isaacson. “Initiatives include the sale of its non-core specialty chemical business, the $10-million sale of an idled facility in Augusta, Georgia, as well as the closure of a chlorate plant in Quebec, due to slower post-COVID demand growth.”

He said Chemtrade’s 7.8-per-cent distribution yield has “strong support” and sees a “decent” valuation discount.

“When compared to all equities in the S&P TSX Materials with a market cap greater than $1-billion, CHE offers the second highest yield (its market cap is slightly less than $1-billion),” he said. “As of Q1/22, the rolling four-quarter distribution payout ratio is 48 per cent. Through the end of ‘23, we do not see the rolling four-quarter distribution payout ratio exceeding 60 per cent, providing strong support for a distribution of $0.15/unit per quarter.”

“CHE is trading at 6.1 times and 6.5x ‘22 and ‘23 EBITDA of $325-million and $305-million, respectively. This compares to five- and ten-year EV/NTM EBITDA multiples of 7.2 times and 7.4 times, respectively. The lower five-year multiple is due to the acquisition of Canexus, which brought more basic chemical volatility to the portfolio. However, if we look at the first full year of CHE post Canexus, through to the end of ‘23 (using Street estimates), the average EBITDA is $300-million, with very little variability. Accordingly, we see no reason why CHE’s forward multiple shouldn’t begin to return to 7.2 times over the next year. In fact, one could argue for a premium multiple over this amount, given that leverage has improved materially.”

Mr. Isaacson raised his target to $10.25 from $9.50. The average on the Street is $10.

“While waiting for (relative) outperformance, investors can enjoy a nearly-8-per-cent yield, well-supported by a rolling four-quarter payout ratio that shouldn’t exceed 60 per cent through ‘23,” he said.

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National Bank Financial analyst Vishal Shreedhar expects to see improving results from MTY Food Group Inc. (MTY-T) when it reports its second-quarter results in early July as casual dining trends rebound with an easing of pandemic-related restrictions.

However, he did warn a “solid” recovery in Canada could be partially offset by “tapering performance” from its Papa Murphy’s pizza chain.

“Investors will focus on evolving consumer behaviour as economies continue to reopen (year-over-year), particularly amid pervasive inflation, supply chain challenges, constrained labour conditions and concerns regarding slowing consumer spending,” said Mr. Shreedhar.

He’s forecasting adjusted earnings before interest, taxes, depreciation and amortization for the quarter of $46.6-million, above the consensus estimate of $45-million and up 7.2 per cent year-over-year from $43.5-million. Revenue is expected to grow to $154-million from $136-million, also topping the Street ($136-million).

“During the quarter, OpenTable data suggests a sharp recovery in seated diners in Canada as restrictions were gradually lifted. Solid recovery in Canada is anticipated to be partially offset by tapering demand at Papa Murphy’s (pent-up demand for dining out),” said Mr. Shreedhar.

Citing its “attractive valuation, operational progress and supportive capital allocation outcomes,” he said he remains “constructive” on MTY, though he did acknowledge “heightened risk related to inflation, supply chain, labour and macroeconomic conditions.”

Maintaining an “outperform” rating for its shares, Mr. Shreedhar cut his target to $63 from $70 in order to reflect a decrease in his valuation multiple “due to heightened uncertainty with the macroeconomic backdrop.” The average on the Street is $68.14.

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When Alimentation Couche-Tard Inc. (ATD-T) reports its fourth-quarter financial results after the bell on Tuesday, Desjardins Securities analyst Chris Li expects to see “strong fuel margins and solid merchandise sales and margin, offset by elevated opex, sluggish fuel volume and higher volatility in Europe.”

However, he expects investor attention to centre on the outlook and trends in the current first quarter given the spike in gas prices.

“While industry fuel margins have moderated from mid- to high US30cpg (January–April) to an average of US28–29cpg in May and June, we believe our low-US30cpg forecast is achievable in 1Q and FY23, supported by company-specific initiatives (fuel rebranding to Circle K, enhanced procurement through partnership with Musket, pricing optimization, and other sourcing and logistics capabilities). All else equal, a one-cent change in U.S. fuel margin impacts our FY23 EPS by US$0.08 (3 per cent). Fuel volume will be weighed down by high prices. While SG&A expenses will remain elevated in the near term due to higher labour costs and credit card fees, the pressures should start to ease in 2Q. We expect c-store sales and margins to remain solid, supported by cost pass-through and positive mix shift (single serve, private label, etc), partly offset by higher commodity costs (foodservice) and reduction in discretionary (ie carwash).”

With that change to his fuel margin estimate, Mr. Li raised his full-year earnings per share forecast for 2022 to $2.57 from $2.41 and 2023 to $2.56 from $2.51.

He maintained a “buy” rating and $60 target for Couche-Tard shares. The average on the Street is $62.72.

“While we expect earnings to remain volatile near-term due to macro uncertainties, we remain positive on ATD’s longer-term growth potential, supported by a strong pipeline of growth initiatives. Its strong balance sheet is valuable, especially in the current market, supporting capital return,” he said.

=====

CIBC World Markets analyst Scott Fromson, Sumayya Syed, Dean Wilkinson reduced their target prices for real estate equities on Monday.

Their changes included:

  • Allied Properties Real Estate Investment Trust (AP.UN-T, “outperformer”) to $47.50 from $50. The average on the Street is $49.35.
  • American Hotel Income Properties REIT (HOT.U-T/HOT.UN-T, “neutral”) to US$3.80 from US$4. Average: US$3.84.
  • Automotive Properties REIT (APR.UN-T, “neutral”) to $14.25 from $15. Average: $14.76.
  • Boardwalk REIT (BEI.UN-T, “neutral”) to $58 from $60. Average: $60.95.
  • Brookfield Asset Management Inc. (BAM-N/BAM.A-T, “outperformer”) to US$68 from US$75. Average: US$70.55.
  • CAP REIT (CAR.UN-T, “neutral”) to $55 from $60. Average: US$63.22.
  • Chartwell Retirement Residences (CSH.UN-T, “outperformer”) to $14.25 from $15. Average: $14.38.
  • Colliers International Group Inc. (CIGI-Q/CIGI-T, “outperformer”) to US$150 from US$170. Average: US$162.
  • Crombie REIT (CRR.UN-T, “outperformer”) to $18.25 from $19. Average: $19.42.
  • CT REIT (CRT.UN-T, “neutral”) to $18 from $19. Average: $18.79.
  • Dream Industrial REIT (DIR.UN-T, “outperformer”) to $17 from $18. Average: $18.44.
  • Dream Office REIT (D.UN-T, “outperformer”) to $27 from $28.50. Average: $27.08.
  • Dream Unlimited Corp. (DRM-T, “outperformer”) to $53 from $56. Average: $55.33.
  • European Residential REIT (ERE.UN-T, “outperformer”) to $5.35 from $6. Average: $5.74.
  • Extendicare Inc. (EXE-T, “neutral”) to $8 from $8.50. Average: $8.15.
  • First Capital REIT (FCR.UN-T, “outperformer”) to $19.50 from $21. Average: $20.54.
  • FirstService Corp. (FSV-Q/FSV-T, “neutral”) to US$140 from US$145. Average: US$160.
  • Granite REIT (GRT.UN-T, “outperformer”) to $102 from $106. Average: $107.90.
  • H&R REIT (HR.UN-T, “outperformer”) to $16.50 from $17.50. Average: $17.07.
  • InterRent REIT (IIP.UN-T, “neutral”) to $15.50 from $17. Average: $18.15.
  • Killam Apartment REIT (KMP.UN-T, “outperformer”) to $22.50 from $25. Average: $24.10.
  • Minto Apartment REIT (MI.UN-T, “outperformer”) to $23 from $24.50. Average: $25.05.
  • Morguard Corp. (MRC-T, “outperformer”) to $150 from $165. Average: $180.
  • Morguard North American Residential REIT (MRG.UN-T, “outperformer”) to $21.75 from $23. Average: $21.70.
  • Northwest Healthcare Properties REIT (NWH.UN-T, “outperformer”) to $14.75 from $15.50. Average: $15.22.
  • Pro REIT (PRV.UN-T, “outperformer”) to $7.75 from $8.25. Average: $7.93.
  • RioCan REIT (REI.UN-T, “outperformer”) to $25 from $26.50. Average: $26.25.
  • Sienna Senior Living Inc. (SIA-T, “neutral”) to $15.75 from $16.75. Average: $16.69.
  • Slate Office REIT (SOT.UN-T, “neutral”) to $5 from $5.25. Average: $5.19.
  • SmartCentres REIT (SRU.UN-T, “outperformer”) to $32.75 from $34.50. Average: $33.
  • Storagevault Canada Inc. (SVI-T, “outperformer”) to $7 from $8. Average: $7.86.
  • Summit Industrial Income REIT (SMU.UN-T, “neutral”) to $21 from $22.50. Average: $23.65.
  • Tricon Residential Inc. (TCN-T, “outperformer”) to $20.50 from $22. Average: $20.35.
  • True North Commercial REIT (TNT.UN-T, “neutral”) to $6.75 from $7. Average: $6.95.

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Citing “permitting uncertainty” at its Fenix Gold Project after the Chilean Environmental Assessment Service recommended a rejection of its Environmental Impact Assessment report, Raymond James analyst Craig Stanley downgraded Rio2 Ltd. (RIO-X) by two levels to “market perform” from “strong buy.”

“The Consolidated Evaluation Report notes that Fenix ‘fulfills all the applicable environmental regulations and meets the environmental requirements for the granting of applicable sectorial environmental permits’ however, the company ‘has not provided enough information during the evaluation process to eliminate adverse impacts over the chinchilla, guanaco, and vicuña,’” he said.

“We note Gold Fields Salares Norte Gold Project was permitted but subsequently sanctioned over a botched relocation of 20 chinchillas.”

Mr. Stanley cut his target to 40 cents from $1.50. The average on the Street is $1.64.

=====

While he thinks Fission Uranium Corp. (FCU-T) is “likely to continue to do well on a backdrop of improving sentiment in the uranium space,” BMO Nesbitt Burns analyst Alexander Pearce downgraded its stock to “market perform” from “outperform,” seeing “better value elsewhere.”

“We believe near-term upside in uranium can be better gained through exposure to the producers and more advanced developers,” he said.

Mr. Pearce continues to see its Patterson Lake South uranium project as “attractive” with the “potential for a low-cost and large-scale uranium-producing asset.” However, he thinks its development timeframe and capex “do count against it slightly.”

“Amongst other key development projects in the Athabasca Basin, PLS is slightly behind our preferred project list due to its current development stage (FS ongoing),” he said. “Therefore, we have downgraded Fission.”

He maintained a 70-cent target for its shares. The average is $1.31.

“We would look to review this rating on any pullback in share price, given the positive outlook we have on the commodity price,” said Mr. Pearce.

=====

In other analyst actions:

* While he sees it “on track for another strong quarter” and sees “significant upside from current levels,” BMO Nesbitt Burns analyst Fadi Chamoun reduced his Bombardier Inc. (BBD.B-T) target to $63 from $71.25 with an “outperform” rating to “reflect overall lower market multiples.” The average is $53.97.

“Bombardier in-service fleet of aircraft saw significant increases in flight activities in Q2/22,” he said. “Deliveries of mid/large cabin aircraft increased in Q2/22 and are expected to accelerate in H2/22 and 2023 supported by a strong backlog, which we believe has expanded further in Q2/22. The strength in orders has also afforded BBD the ability to retire more debt and strengthen its financial position. While macro uncertainty continues to weigh on valuation in the immediate-term, BBD is executing well against its self-help opportunities and the company is on more solid footing.”

* CIBC’s Anita Soni reduced Equinox Gold Corp. (EQX-T) to “underperformer” from “neutral” with a $5.75 target, down from $9.25 and below the $12.31 average.

“Despite the fairly low trading P/NAV multiple, which reflects some risk at the Greenstone project, we believe that the company’s higher capex weighting implies risk and we do not see how it will trade in line with peers during a build-out,” said Ms. Soni.

* In response to its decision to halt additional construction activities at its Premier Gold project in the Golden Triangle of B.C., CIBC’s Allison Carson cut Ascot Resources Ltd. (AOT-T) to “neutral” from “outperformer” with an 80-cent target, down from $1.30. The average is $1.19.

“Although we remain confident on the technical and operational aspects of this project, due to the uncertainty around the financing and development we have lowered our rating,” she said.

* Touting it as a “good pass-through of oil prices to investors,” CIBC’s Christopher Thompson initiated coverage of Cardinal Energy Ltd. (CJ-T) with a “neutral” rating and $10 target, exceeding the average on the Street by 17 cents.

“Cardinal Energy’s low-decline-rate operating model generates impressive free cash flow and a leading dividend yield in the current commodity price environment,” he said. “That being said, when stress tested at lower commodity prices, we see relatively higher risk in the model because of the company’s higher relative cash costs. While we believe a valuation premium relative to peers is warranted given Cardinal’s leading capital intensity ratio, with the stock trading at 3.5 times 2023E EV/DACF on our price deck versus a peer average of 2.7 times, we would wait for a smaller gap.”

* After meetings with its management, BMO’s Devin Dodge cut his target for Finning International Inc. (FTT-T) to $32 from $38 with a “market perform” rating. The average is $44.67.

“We came away from the meetings incrementally more positive and believe FTT is poised to deliver improved and more sustainable earnings over the cycle. However, we believe escalating concerns for a recession and moderating commodity prices (though admittedly still at elevated levels) provide a challenging backdrop for the stock. We would consider a more constructive rating on improved visibility into economic conditions and/or mining sector investment in Chile, all else equal.

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Canada's job vacancies reached one million in April and these sectors have the most openings – Economic Times

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Employers in Canada were actively seeking to fill about one million vacant positions at the beginning of April, up 44.4 per cent from the same period of the previous year, Statistics Canada said on Friday.

There was an average of 1.1 unemployed people for each job vacancy in April, down from 1.2 in March, and down from 2.4 one year earlier, the national statistical office said, adding that labor shortage trends continue in Canada with record-high job vacancies in many sectors.

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The number of job vacancies in the construction sector reached a new high of 89,900 in April, up 15.4 percent from March and up 43.3 percent from April 2021.

Job vacancies also increased to a record high in April in professional, scientific and technical services; transportation and warehousing; finance and insurance; arts, entertainment and recreation; and real estate and rental and leasing, the agency said.

In manufacturing, there were 90,400 vacant positions in April, up 7.3 percent from March and up 30.7 percent from April 2021. In accommodation and food services, employers were actively seeking to fill 153,000 vacant positions in April, little changed from the previous month.

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Meanwhile, in the health care and social assistance sector, the number of job vacancies decreased 15.1 percent to 125,200 in April from its peak of 147,500 reached in March 2022, but was 21.3 percent higher than in April 2021. There were 97,800 job vacancies in retail trade in April, down 7.1 percent from March, but 27.9 percent higher than in April 2021, Statistics Canada said.

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New B.C. sales tax rules go into effect July 1 for online marketplaces like Amazon, eBay – Vancouver Sun

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Online marketplaces with annual gross revenues of more than $10,000 — hello, Facebook and Amazon — will be required to collect the provincial sales tax on goods and services sold on their sites

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Starting July 1, British Columbians could be paying more for goods they buy through online marketplaces such as Facebook and Amazon.

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That’s because the B.C. government has made changes that require these online marketplaces that have annual gross revenues of more than $10,000 to collect the provincial sales tax on goods and services sold on their sites.

It shifts the responsibility to companies like eBay and Amazon to collect the PST, rather than the small businesses that may use a marketplace facilitator site to sell their products, according to the B.C. finance ministry.

In addition, these marketplaces are also being required by the province to charge PST to individual sellers for use of their services, such as help with listing the sales of goods, advertising, warehousing and payment collection.

It’s the latest move by the province to create a more even playing field for online operations that continue to increase their share of the economy.

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The B.C. government expects the PST rule changes will generate an additional $100 million in revenues this fiscal year and $120 million the following year.

The Retail Council of Canada, which has offices in B.C., says the move to treat online marketplaces the same as brick-and-mortar stores makes sense because it puts businesses on an equal footing.

But the addition of the PST for services purchased by sellers in B.C., often small businesses, will simply add costs for consumers here and make local sellers uncompetitive as other jurisdictions in Canada have not introduced a similar measure, said Karl Littler, senior vice-president of public affairs for the Retail Council of Canada.

“It doesn’t exist anywhere else. It’s a new tax between a marketplace facilitator, like an Amazon or like a Best Buy or like a Facebook, and somebody who’s selling goods,” said Littler.

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The council is concerned that small B.C. merchants will be paying seven per cent on these online marketplace services, irrespective of whether the end-customer is in B.C. or elsewhere. This will make them less competitive versus other businesses operating in other North American jurisdictions.

In B.C., people who buy goods and services through online marketplaces will be charged the PST on top of the now higher-priced goods themselves, a sort form of double taxation, argued the retail council.

As well, the changes serve as a disincentive to marketplace services to locate facilities, and thus jobs, in B.C., says the retail council.

In a written response, finance ministry officials said the application of the PST to marketplace services attempts to keep pace with the changing digital economy.

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There is no explicit breakout for the tax on services from online marketplace facilitators, but in an email the ministry said it expects it to account for less than 10 per cent of the estimated additional $100 million in tax revenue that will be collected.

Werner Antweiler, a professor in the Sauder School of Business at the University of B.C., said having online marketplaces collect the PST on goods and services closes a loophole in taxation and helps collect tax from sellers abroad.

What’s different about B.C.’s approach is the inclusion of the PST on online marketplaces services provided to online marketplace sellers, said Antweiler.

It may be that other provinces or the federal government will follow suit, but this new rule may disadvantage online facilitators setting up in B.C., as B.C. would be hard pressed to enforce tax collection outside its own jurisdiction, even in another province.

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“There is a trade-off. While the economic rationale to tax all services, including online marketplace services provided to sellers, is sound, B.C. going this alone puts B.C. at a disadvantage,” said Antweiler.

In 2020, the B.C. government introduced new rules that required sellers of software and telecommunications services, such as Netflix, had to collect the PST.

That measure was expected to generate $11 million in new tax revenues in 2020-21 and $16 million in 2021-2022.

ghoekstra@postmedia.com

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