Vaccine deliveries are starting to ramp up again and Canadians everywhere are asking themselves the same questions: When will it be my turn? And how will I know?
Each province has a phased plan for vaccine deployment which indicates when the various priority groups can expect to receive the shots.
All provincial and territorial governments maintain they’re ready to speed up the vaccination effort as the supply increases, but some of their timetables remain vague. Here’s what we know so far about who’s getting the shots and when.
British Columbia
B.C. is still in Phase 1 of its vaccine rollout, which covers residents and staff of long-term care facilities, health care workers who may provide care for COVID-19 patients and remote and isolated Indigenous communities.
The subsequent phase runs over February to March and includes seniors 80 and over, Indigenous seniors 65 and over, hospital staff and medical specialists, vulnerable populations living and working in congregated settings and staff providing in-home support to seniors.
B.C. says the province’s general population will start getting the vaccines in April, with older residents getting their shots first.
Immunization clinics overseen by local health authorities are being organized in 172 communities in school gymnasiums, arenas, convention centres and community halls.
B.C. said it would start reaching out by the end of February to seniors 80 years and older, Indigenous seniors aged 65 and older and Indigenous Elders to tell them how to pre-register for immunization appointments.
Pre-registration for vaccinations opens in March. People can pre-register, online or by phone, two to four weeks before they are eligible. Eligibility is based on the current phase of the vaccination program and the recipient’s age.
Those contacted for vaccination appointments are pre-screened for eligibility before choosing a location, date and time to receive the shot.
After an individual gets their first vaccine dose, they’ll be told by email, text or phone when they can book an appointment for their second dose.
For more information about B.C.’s vaccination plan, go here.
Alberta
Alberta is in the first phase of its vaccine rollout. This phase — which is expected to run until the end of the month — covers health care workers who could be in direct contact with COVID-19 patients and residents of long-term care facilities.
As of Feb. 24, seniors 75 and over and seniors 65 and over living in First Nations and Métis communities will be eligible for vaccination. The Alberta government estimates there are about 230,000 seniors in these two groups.
Given the anticipated vaccine delivery schedule, Alberta Health Services says it expects it will be vaccinating people in this phase over most of March.
Phase 2 is expected to begin in April. Vaccinations in this phase will be offered to anyone aged 50 to 74 years, anyone with underlying health conditions, First Nations and Métis people aged 35 and older, residents and staff in congregate living settings and eligible caregivers.
The Alberta government says that, as supply increases, it will accelerate vaccinations on the model of its annual flu campaign by using Alberta Health Services staff, community pharmacies and family physicians. The province was able to administer 1.3 million flu shots in six weeks last fall — an average of over 30,000 shots per day.
For more information about Alberta’s vaccination plan, go here.
Saskatchewan
Saskatchewan’s Phase 1 is still underway, focusing on health care workers, residents and staff of long-term care homes, residents 70 years and older and residents in remote and northern regions over the age of 50.
The timing is still not known, but Phase 2 will cover the general population starting with people aged 60-69, extremely vulnerable individuals and staff and residents of group homes and emergency shelters.
The province expects that when Phase 2 begins, there will be 226 vaccine clinics in 181 communities across the province operated by the Saskatchewan Health Authority. Those clinics will include mass vaccination sites, drive-through locations and mobile vaccination clinics. More sites will be added through pharmacies and doctors’ offices.
People will be asked to register for vaccination through an online platform or by phone.
For more information about Saskatchewan’s vaccination plan, go here.
Manitoba
Manitoba’s immunization teams are now vaccinating residents at 1,400 congregate living sites, including hospitals, supportive housing facilities and assisted living sites. On February 19, immunization began in Brandon and Winnipeg.
The next eligible group includes health care workers who were not included in Phase 1, residents and staff of shared living facilities and essential workers.
Manitoba has set up a Vaccine Queue Calculator to allow Manitobans to estimate when they’ll receive their vaccines.
On March 5, the province expects to open two new “supersites” for large-scale vaccinations in Selkirk and the Morden-Winkler area, bringing the number of such sites to six. (Three are in Winnipeg, Brandon and Thompson, with a fourth facility at the airport outside Thompson.)
The province says it plans to expand to 13 supersites throughout Manitoba in April. It has hired 1,212 people to help with the vaccination effort.
More than 400 medical clinics and pharmacies have applied to be a part of the immunization campaign once a suitable vaccine is approved for use in these settings.
Manitobans with questions about the vaccination plan and their position in the queue can go to this website or call a toll-free number: 1-844-626-8222.
Ontario
Ontario’s vaccination rollout is in Phase 1, which covers staff and essential caregivers in long-term care homes, high-risk retirement homes and First Nations elder care homes, and highest-priority health care workers.
As the vaccine supply increases, Phase 1 is expected to move on to adults 80 years of age and older, staff, residents and caregivers in retirement homes and other congregate care settings, high priority health care workers, all Indigenous adults and adult recipients of chronic home care.
Phase 2 is set to begin in March. This phase will add more vaccination sites, including municipally run locations, hospital sites, mobile vaccination locations, pharmacies, clinics, community-run health centres and aboriginal health centres.
Phase 3 covers the general population and is expected to begin by late summer.
The Ontario government is developing an online portal for mass vaccination pre-registration and appointment booking. For those without access to the internet, the province will establish a customer service desk to register and book appointments. Neighbourhood mobile clinics are being planned by local public health units.
For more information about Ontario’s vaccination plan, go here.
Quebec
Quebec continues to inoculate priority groups such as health care workers on the front lines, those who live in long-term care or seniors’ homes (known as CHSLDs) and those living in remote areas.
Once more vaccines arrive, Quebec plans to expand inoculations to include seniors 70 and up and those with chronic health conditions that make them more vulnerable to COVID-19.
The province has started to prepare by securing mass vaccination sites, such as the Olympic Stadium.
It has already set up mass vaccination sites in major urban centres in anticipation of an increase in the vaccine supply. One of them — the Palais des congrès de Montréal in the heart of downtown — expects to vaccinate up to 2,000 people per day.
Quebec’s health department says it’s planning a public information campaign to inform residents about the vaccination process.
For more information about Quebec’s vaccination plan, go here.
New Brunswick
Phase 1 is underway, covering long-term care residents and staff, front line health care staff, First Nations adults and individuals 85 and over.
Phase 2 starts in April and will include residents in other communal settings, health care workers providing direct patient care (such as pharmacists and dentists), firefighters, police officers, home support workers for seniors, people 70 and over, people with complex medical conditions, volunteers at long-term care homes, people 40 and over with three or more chronic conditions and truckers or workers who cross the Canada-U.S. border regularly.
The N.B. government’s website says that details about who can register for vaccination and when will be announced in the coming weeks. Clinic locations are also being finalized.
The province is asking residents to wait for those details instead of tying up resources by calling the provincial tele-care number or their local health practitioners.
Prince Edward Island
P.E.I.’s vaccination effort is in its first phase, which will continue throughout March. Public health nurses had been delivering the vaccines; trained pharmacists were approved recently to administer the doses as well.
Those getting vaccinations in this phase are residents and staff of long-term care homes, health care workers in direct contact with patients who face an elevated risk of COVID-19 exposure, seniors 80 and older, adults 18 and older living in Indigenous communities, residents and staff of shared living facilities (such as group homes, shelters and correctional facilities) and truck drivers and other workers who routinely travel out of the province.
Starting February 22, vaccine clinics in P.E.I. will start giving doses to seniors aged 80 and older.
The province says other population groups will be told when they can be vaccinated as the rollout continues. The province expects to have four clinics in operation starting in March — in O’Leary, Summerside, Charlottetown and Montague.
Vaccinations in P.E.I. are by appointment only. When their turns come up, Islanders can book their appointments by calling 1-844-975-3303 or by filling out a form available through this government website.
For more information about Prince Edward Island’s vaccination plan, go here.
Nova Scotia
Nova Scotia’s vaccination effort is in Phase 1. That covers those who work directly with patients in hospitals or care homes, people who live and work in long-term care homes and people who live and work in adult residential care centres and regional rehabilitation centres.
The next phase will include: anyone who works in a hospital (and might come into contact with patients); doctors, nurses, dentists, dental hygienists and pharmacists; people who live in correctional facilities, shelters and temporary foreign worker housing; people who are required to regularly travel for work (such as truck drivers); people responsible for food security (such as workers in large food processing plants); those aged 75 to 79 and those 80 and older.
N.S. Public Health is holding prototype clinics before deploying vaccines across the province.
The first prototype clinic — for seniors 80 years and older — will be at the IWK Health Centre in Halifax starting the week of Feb. 22. The province is planning to set up clinics in pharmacies as well.
Those at the head of the queue will receive letters from the province explaining how to schedule a vaccination appointment.
For more information about Nova Scotia’s vaccination plan, go here.
Newfoundland & Labrador
Newfoundland & Labrador is in Phase 1 of its immunization plan. Doses in this first phase are earmarked for congregate living settings for seniors, health care workers at high risk of exposure to COVID-19, people 85 and older and adults in remote or isolated Indigenous communities.
The next group to get shots will include health care workers who were not included in Phase 1, residents and staff of all other congregate living settings and essential workers. These categories are still being defined by the province and its health department says details of future phases are still being finalized.
For more information about Newfoundland & Labrador’s vaccination plan, go here.
Yukon
Priority groups in Yukon have received their first doses and, in some cases, their second doses as well.
As of Feb. 19, high-risk health care workers and long-term care residents and staff had received their second doses.
Those living in remote rural communities and people aged 65 and older are to start getting their second doses beginning the week of Feb. 22.
Over the past few weeks, every community outside Whitehorse has been visited by one of two mobile vaccine clinic teams (named ‘Balto’ and ‘Togo’) delivering first doses to all residents 18 and over.
In Whitehorse, a mass clinic will open on March 1 that will deliver up to 800 immunizations a day — both first and second doses.
All Whitehorse residents 18 years of age and older can now book appointments for their first shots.
Those living in Whitehorse must book appointments online or by calling 1-877-374-0425. In rural Yukon, where internet connectivity may be an issue, appointments are recommended but walk-ins are welcome.
For more information about Yukon’s vaccination plan, go here.
Northwest Territories
All NWT long-term care residents have received first and second doses. The NWT COVID-19 vaccine strategy says the general population can expect access to the vaccine in March.
The strategy says enough doses to immunize 75 per cent of eligible residents 18 years of age and older should be delivered by the end of March.
“This generous initial allocation from the federal government recognizes the territories’ limited health care system capacities and the vulnerabilities of remote Indigenous communities,” says the document.
The vaccine schedule and booking tool are now online and will be updated as more doses are delivered.
Those living in larger centres are expected to call or book online for their vaccinations. In smaller communities, meanwhile, dates and locations for vaccination clinics will be advertised and residents will be asked to show up.
Multiple small mobile vaccine units are travelling to 33 communities to help local health care staff administer doses.
For more information on NWT’s vaccination plan, go here.
Nunavut
Nunavut says it expects to have 75 per cent of its population over the age of 18 vaccinated by the end of March.
Nunavut is only using the Moderna vaccine right now and has been staging vaccine clinics in two or three communities at a time.
Beginning next week, seven communities will be getting their first doses of the vaccine.
In Iqaluit, vaccinations are by appointment only and are being directed toward elders 60 or older, those living in community shelters, front line health workers, Medivac flight crews, residents and staff of group homes and Iqaluit’s Akaausisarvik Mental Health Treatment Centre, and residents and staff of correctional facilities.
The next phase in Iqaluit is expected to begin in March.
Nunavut relays COVID-19 information through public service announcements via TV, social media, community radio and the government’s website. The website shows the locations of clinics, their times of operation and contact information.
Telus Corp. says it is avoiding offering “unprofitable” discounts as fierce competition in the Canadian telecommunications sector shows no sign of slowing down.
The company said Friday it had fewer net new customers during its third quarter compared with the same time last year, as it copes with increasingly “aggressive marketing and promotional pricing” that is prompting more customers to switch providers.
Telus said it added 347,000 net new customers, down around 14.5 per cent compared with last year. The figure includes 130,000 mobile phone subscribers and 34,000 internet customers, down 30,000 and 3,000, respectively, year-over-year.
The company reported its mobile phone churn rate — a metric measuring subscribers who cancelled their services — was 1.09 per cent in the third quarter, up from 1.03 per cent in the third quarter of 2023. That included a postpaid mobile phone churn rate of 0.90 per cent in its latest quarter.
Telus said its focus is on customer retention through its “industry-leading service and network quality, along with successful promotions and bundled offerings.”
“The customers we have are the most important customers we can get,” said chief financial officer Doug French in an interview.
“We’ve, again, just continued to focus on what matters most to our customers, from a product and customer service perspective, while not loading unprofitable customers.”
Meanwhile, Telus reported its net income attributable to common shares more than doubled during its third quarter.
The telecommunications company said it earned $280 million, up 105.9 per cent from the same three-month period in 2023. Earnings per diluted share for the quarter ended Sept. 30 was 19 cents compared with nine cents a year earlier.
It reported adjusted net income was $413 million, up 10.7 per cent year-over-year from $373 million in the same quarter last year. Operating revenue and other income for the quarter was $5.1 billion, up 1.8 per cent from the previous year.
Mobile phone average revenue per user was $58.85 in the third quarter, a decrease of $2.09 or 3.4 per cent from a year ago. Telus said the drop was attributable to customers signing up for base rate plans with lower prices, along with a decline in overage and roaming revenues.
It said customers are increasingly adopting unlimited data and Canada-U.S. plans which provide higher and more stable ARPU on a monthly basis.
“In a tough operating environment and relative to peers, we view Q3 results that were in line to slightly better than forecast as the best of the bunch,” said RBC analyst Drew McReynolds in a note.
Scotiabank analyst Maher Yaghi added that “the telecom industry in Canada remains very challenging for all players, however, Telus has been able to face these pressures” and still deliver growth.
The Big 3 telecom providers — which also include Rogers Communications Inc. and BCE Inc. — have frequently stressed that the market has grown more competitive in recent years, especially after the closing of Quebecor Inc.’s purchase of Freedom Mobile in April 2023.
Hailed as a fourth national carrier, Quebecor has invested in enhancements to Freedom’s network while offering more affordable plans as part of a set of commitments it was mandated by Ottawa to agree to.
The cost of telephone services in September was down eight per cent compared with a year earlier, according to Statistics Canada’s most recent inflation report last month.
“I think competition has been and continues to be, I’d say, quite intense in Canada, and we’ve obviously had to just manage our business the way we see fit,” said French.
Asked how long that environment could last, he said that’s out of Telus’ hands.
“What I can control, though, is how we go to market and how we lead with our products,” he said.
“I think the conditions within the market will have to adjust accordingly over time. We’ve continued to focus on digitization, continued to bring our cost structure down to compete, irrespective of the price and the current market conditions.”
Still, Canada’s telecom regulator continues to warn providers about customers facing more charges on their cellphone and internet bills.
On Tuesday, CRTC vice-president of consumer, analytics and strategy Scott Hutton called on providers to ensure they clearly inform their customers of charges such as early cancellation fees.
That followed statements from the regulator in recent weeks cautioning against rising international roaming fees and “surprise” price increases being found on their bills.
Hutton said the CRTC plans to launch public consultations in the coming weeks that will focus “on ensuring that information is clear and consistent, making it easier to compare offers and switch services or providers.”
“The CRTC is concerned with recent trends, which suggest that Canadians may not be benefiting from the full protections of our codes,” he said.
“We will continue to monitor developments and will take further action if our codes are not being followed.”
French said any initiative to boost transparency is a step in the right direction.
“I can’t say we are perfect across the board, but what I can say is we are absolutely taking it under consideration and trying to be the best at communicating with our customers,” he said.
“I think everyone looking in the mirror would say there’s room for improvement.”
This report by The Canadian Press was first published Nov. 8, 2024.
CALGARY – TC Energy Corp. has lowered the estimated cost of its Southeast Gateway pipeline project in Mexico.
It says it now expects the project to cost between US$3.9 billion and US$4.1 billion compared with its original estimate of US$4.5 billion.
The change came as the company reported a third-quarter profit attributable to common shareholders of C$1.46 billion or $1.40 per share compared with a loss of C$197 million or 19 cents per share in the same quarter last year.
Revenue for the quarter ended Sept. 30 totalled C$4.08 billion, up from C$3.94 billion in the third quarter of 2023.
TC Energy says its comparable earnings for its latest quarter amounted to C$1.03 per share compared with C$1.00 per share a year earlier.
The average analyst estimate had been for a profit of 95 cents per share, according to LSEG Data & Analytics.
This report by The Canadian Press was first published Nov. 7, 2024.
BCE Inc. reported a loss in its latest quarter as it recorded $2.11 billion in asset impairment charges, mainly related to Bell Media’s TV and radio properties.
The company says its net loss attributable to common shareholders amounted to $1.24 billion or $1.36 per share for the quarter ended Sept. 30 compared with a profit of $640 million or 70 cents per share a year earlier.
On an adjusted basis, BCE says it earned 75 cents per share in its latest quarter compared with an adjusted profit of 81 cents per share in the same quarter last year.
“Bell’s results for the third quarter demonstrate that we are disciplined in our pursuit of profitable growth in an intensely competitive environment,” BCE chief executive Mirko Bibic said in a statement.
“Our focus this quarter, and throughout 2024, has been to attract higher-margin subscribers and reduce costs to help offset short-term revenue impacts from sustained competitive pricing pressures, slow economic growth and a media advertising market that is in transition.”
Operating revenue for the quarter totalled $5.97 billion, down from $6.08 billion in its third quarter of 2023.
BCE also said it now expects its revenue for 2024 to fall about 1.5 per cent compared with earlier guidance for an increase of zero to four per cent.
The company says the change comes as it faces lower-than-anticipated wireless product revenue and sustained pressure on wireless prices.
BCE added 33,111 net postpaid mobile phone subscribers, down 76.8 per cent from the same period last year, which was the company’s second-best performance on the metric since 2010.
It says the drop was driven by higher customer churn — a measure of subscribers who cancelled their service — amid greater competitive activity and promotional offer intensity. BCE’s monthly churn rate for the category was 1.28 per cent, up from 1.1 per cent during its previous third quarter.
The company also saw 11.6 per cent fewer gross subscriber activations “due to more targeted promotional offers and mobile device discounting compared to last year.”
Bell’s wireless mobile phone average revenue per user was $58.26, down 3.4 per cent from $60.28 in the third quarter of the prior year.
This report by The Canadian Press was first published Nov. 7, 2024.