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Why environmentalists went after Canada’s biggest bank for alleged greenwashing

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Standing in the rain in downtown Montreal, Kukpi7 (Chief) Judy Wilson lifts her fist in defiance outside a branch of the Royal Bank of Canada. Wilson’s gesture goes largely unnoticed by the shoppers who hurry past, but her efforts to hold banks accountable for financing fossil fuels have certainly caught the attention of Canadian regulators.

Wilson, based in south-central British Columbia, is the chief of the Skat’sin te Secwepemc-Neskonlith Indian Band and the secretary-treasurer for the Union of British Columbia Indian Chiefs (UBCIC).

She’s also one of six applicants who filed a complaint to Canada’s Competition Bureau, accusing RBC of greenwashing — something that prompted the regulator to open an inquiry into whether Canada’s biggest bank misled customers about its climate action.

“It’s time to be truthful,” said Wilson, who spoke with CBC News while in Montreal for a meeting.

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“[Climate change] is real, it’s here and we have to deal with it.”

Chief Judy Wilson stands in the rain outside in downtown Montreal, raising her fist in front of an RBC branch.
Wilson says there’s no time to waste in cutting emissions as Indigenous people are disproportionately affected by climate change. (Jaela Bernstien/CBC)

The allegations, filed with the help of environmental law non-profit Ecojustice, suggest the bank has been marketing itself as being aligned with the climate goals of the Paris Agreement, all while continuing to finance the fossil fuel industry.

It’s not the first time RBC has been called out over its support of the oil and gas sector.

A separate report published this year by a group of environmental organizations, including the Sierra Club and the Indigenous Environmental Network, ranked RBC fifth globally among major banks financing the fossil fuel industry.

But in marketing materials, RBC states that it is “fully committed” to supporting drastically reducing greenhouse gas emissions to net zero by 2050.

“The claims and RBC’s actual action don’t stack up,” said Matt Hulse, the Ecojustice lawyer who helped draft and file the complaint to the Competition Bureau.

 

RBC says complaint is unfounded

In response to the Competition Bureau’s investigation, the bank denied it has been misleading clients.

“RBC strongly disagrees with the allegations in the complaint, and believes the complaint to be unfounded and not in line with Canada’s climate plan,” RBC spokesperson Andrew Block said in an email.

“It’s critically important that we get the transition to net zero right in order to address climate change and we have taken a measured, thoughtful, and deliberate approach in our climate strategy.”

In the past, RBC has said its transition to net zero must be gradual in order to succeed.

 

A Royal Bank of Canada logo is seen on Bay Street in the heart of the financial district in Toronto on January 22, 2015. The bank has been accused of misrepresenting its climate actions. (Mark Blinch/Reuters)

 

Time is a luxury that Wilson doesn’t have, as her community is already experiencing the impacts of climate change.

“Many of our people still hunt and fish and harvest on the land … so they can firsthand see what climate change is doing. The rivers are low, warmer. The forests are tinder dry,” she said.

“With climate-destroying fossil fuels and climate change disproportionately impacting Indigenous peoples around the world, as well in Canada, we have to make the right decision.”

Sending a message to the industry

Holding companies accountable via the Competition Bureau has worked in the past. Earlier this year, Keurig Canada was ordered to pay a $3-million penalty for falsely claiming its single-use K-Cup pods can be recycled.

An inquiry could take more than a year, but environmental advocates hope that if they’re successful, other banks will take note.

“RBC is a market leader. What they do, other banks — particularly in Canada — follow,” Hulse said. “We thought that going after the biggest, if our complaint is upheld, would send a message across the industry.”

Dror Etzion, a professor specializing on sustainability at the Desautels Faculty of Management at McGill University, said it’s become popular for banks to project an image of sustainable finance.

“The key really is, how serious, how honest is self-reporting on these topics?” Etzion said.

Dror Etzion, a professor at the Desautels Faculty of Management at McGill University, said the outcome of the investigation into RBC may just be that banks are more careful in their wording. (Submitted by Dror Etzion)

He said regulators can play an important role in holding companies accountable on climate promises, rather than leaving it to individuals.

“It’s very tough for consumers to shoulder and also it’s a bit of guilt-tripping us as individuals to try to force corporations to change their behaviour.”

While the bureau’s findings could create ripple effects within the financial industry at large, Etzion said they may not lead to the kind of outcome that environmentalists are hoping for.

“It wouldn’t be good if the outcome is that the legal teams and these banks just become more careful in how they express themselves,” Etzion said.

“What would be very good is if the policies and strategies underlying these banks’ activities do change in a meaningful way.”

Wilson, left, hugs her grandson, Quinn, in the Okanagan following a cleansing ceremony. Wilson said her children and grandchildren are the reason she’s pushing for climate action. (Submitted by Judy Wilson)

Wilson hopes it’s the latter, but regardless of the outcome said she will keep pushing for climate action.

“There’s going to be continued pressure like this, people aren’t just going to give up,” she said.

Fighting for the next generation

Wilson, who will be attending the UN Climate Change Conference in Egypt next month, said she’s learned issues must be tackled holistically.

Political, legal and technical — it was the three-pronged approach that she learned from her late Uncle George Manuel, an internationally-renowned Indigenous activist and founder of the World Council of Indigenous Peoples.

Wilson said she now adds spiritual and international as important components to that formula.

“What we’re doing is important not just for the planetary crisis, it’s for the well-being of our children and our grandchildren,” she said.

“I’m going to do everything I can to keep my children and my grandson well, so that they can survive. Our ancestors did that for us, otherwise we wouldn’t be here.”

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RCMP national security team investigating Yellowhead County pipeline rupture: Alberta minister – Global News

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Alberta’s minister of forestry and parks said the RCMP national security investigation team is involved in a probe looking into what caused a pipeline to rupture and catch fire west of Edmonton earlier this week.

On Tuesday, a wildfire was sparked following a natural gas pipeline rupture about 40 kilometres northwest of Edson, Alta. The fire has since been deemed under control.

“We have no indication of any kind of cause on that fire yet; the investigation is happening,” Forestry and Parks Minister Todd Loewen said at a wildfire-related news conference Thursday morning. “The national security investigation team of the RCMP are investigating the cause.

“My understanding, since the cause was unknown, that’s standard practice for them to come in on anything that’s unknown.”


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RCMP said as of Tuesday, initial reports had shown no signs of foul play.

Global News has reached out to the RCMP for more information. On its website, the RCMP states it has a wide range of national security-related mandates and responsibilities. It says its national security criminal investigations program involves critical infrastructure protection and critical incident management.

Officials say the investigation into what caused the TC Energy pipeline to break could take months or even years.

The Canada Energy Regulator had investigators on site on Wednesday. The Transportation Safety Board of Canada is also investigating the incident.

The rupture sparked a blaze that could be seen for kilometres, sending large flames and plumes of smoke into the air.

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No injuries were reported, and officials said the fire was never a threat to any surrounding communities.

“I want to commend the Yellowhead County Fire Department, industry and our wildfire team for the timely manner that this fire was brought under control,” Loewen said Thursday.

“Fast information sharing between all parties facilitated an effective wildfire response.”

The wildfire sparked by the pipeline rupture is located about 28 kilometres northeast of Obed Lake. More than 30 firefighters were expected to be in the area Thursday to continue working on the wildfire.

— with files from The Canadian Press

— more to come…

&copy 2024 Global News, a division of Corus Entertainment Inc.

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A sunken boat dream has left a bad taste in this Tim Hortons customer's mouth – CBC.ca

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A St. John’s woman says she won’t be paying many more visits to Tim Hortons, after an email from the coffee chain led her to believe that she’d won a new boat — when she hadn’t won anything at all.

“I go to Tim’s quite a lot, seven days a week. I’m afraid now that’s going to change to no days a week,” Carol Evans told CBC News on Thursday.

Evans said she received an email from Tim Hortons on Wednesday afternoon while on a break from her work as an licensed practical nurse.

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The email recapped the prizes she’d won in the annual Roll Up the Rim to Win contest, but there was one extra prize included — a brand new boat and trailer, valued at about $55,000. 

Unfortunately, the excitement was over by the time she got home from work.

“I was just so excited, really excited. I thought I really won a boat and a trailer, $55,000 worth, and to find out at five to six, I had an email from them come in telling me it was a technical error,” she said.

“I don’t get my boat and I don’t get my trailer.”

WATCH | This woman explains why she won’t go to Tim Hortons anymore:

Tim Hortons told this St. John’s woman she won a boat and a trailer. It was a mistake

5 hours ago

Duration 0:49

Carol Evans of St. John’s was elated when she got an email from Tim Hortons saying she won $55,000 worth of prizes. Another email from the coffee giant a few hours later, telling her it was an error, had her crushed — and fuming.

Evans said her win was the talk of her co-workers.

“I work with about a hundred people in the run of a day, and more than that outside the OR, and everybody was so happy for me. They couldn’t believe it, I finally won something in my life,” she said.

“But to find out a few hours later I didn’t, it was disappointing, very disappointing.… I cried, it was so sad.”

Although she may not have taken it out on the water, Evans said winning would have meant a lot to her, like helping fund her retirement after more than five decades in nursing.

“I could have sold the boat and trailer and had some money, paid off some bills, probably could have, who knows, retired after 55 years of work,” she said.

A smartphone screen shows a picture of a boat and trailer.
Evans got this email that said she’d won a new boat and trailer worth about $55,000. (Curtis Hicks/CBC)

In an emailed statement to CBC News on Thursday, Tim Hortons said the message was meant to show what each customer won over the course of the contest  — and the boat was included by mistake.

“We developed a Roll Up To Win recap email message with the best intentions of giving our guests a fun overview of their 2024 play history.

“Unfortunately there was a human error that resulted in some guests receiving some incorrect information in their recap message.”

The company didn’t disclose how many people across the country received the email, but CBC News spoke to another person in western Newfoundland who got it.

Others in Edmonton, Hamilton and Brampton, Ont., were also told they’d won the boat.

By Wednesday afternoon, a Facebook group had formed with more than 200 people expressing outrage about the mistake and threatening to file lawsuits.

Tim Hortons apologizes

Tim Hortons sent the affected customers a letter, telling them to disregard that winning email and that it was sent as a result of “technical errors.” 

“Unfortunately, some prizes that you did not win may have been included in the recap email you received. If this was the case, today’s email does not mean that you won those prizes,” the letter read.

“We apologize for the frustration this has caused and for not living up to our high standards.”

It’s a familiar story for Tim’s, however, as last year, its app mistakenly informed users they’d won $10,000.

Evans said two years of big mistakes just isn’t fair. She’d like to see Tim Hortons move away from the Roll Up to Win smartphone app and back to paper cups.

“It’s not fair to the public who spend their hard-earned money to go into Tim’s and buy their coffee every day, buy their lunch, and then think they won a prize and all of a sudden you learn, three hours later, you didn’t win a prize, and it’s not fair.”

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Tofino, Pemberton among communities opting in to B.C.'s new short-term rental restrictions – Vancouver Sun

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The new regulations will take effect in Bowen Island, Tofino, Pemberton and 14 other communities on Nov. 1

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With less than two weeks before B.C.’s short-term rental restrictions take effect, visitors staying at an Airbnb, Vrbo or other short-term rental homes are told to check with their hosts to make sure they are not staying in illegal accommodations.

Guests should ask hosts if they are compliant with the new rules, said B.C.’s housing minister, even as he reassured guests they won’t be on the hook.

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“The responsibility to comply with the rules fall with the hosts and the short-term rental platforms,” said Ravi Kahlon at a news conference with Premier David Eby in Langley on Thursday. “We encourage people to continue to explore beautiful British Columbia, and stay in legal short-term rental accommodations.”The new regulations set to take effect on May 1 would restrict short-term rentals to principal residences and either a secondary suite or a laneway home/garden suite on the property.

They apply to more than 60 B.C. communities with populations of more than 10,000 people, as well as 17 smaller communities, including Bowen Island, Tofino, Osoyoos, Pemberton, and Gabriola Island, which have decided to opt in. For these communities, the rules will take effect on Nov. 1.

The new legislation carries penalties of $500 to $5,000 a day per infraction for hosts and reach as high as $10,000 a day for platforms.

Eby said the province’s principal residence requirement is meant to crack down on speculators while allowing homeowners to rent out spaces in their principal residences if they choose to do so.

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He acknowledged the restrictions could put some property owners’ investment and retirement plans into disarray, but made no apologies, saying people with money to invest should put their money elsewhere.

“Do not compete with individuals and families who are looking for place to live with your investment dollars,” Eby said, adding the government will “tilt the deck every single time toward that family.”

The government has set up a provincial enforcement unit, currently staffed by four people, to conduct investigations into alleged non-compliant units.

The enforcement will be largely done digitally and includes the use of a short-term rental data portal that’ll help local governments monitor and enforce regulations.

Municipalities with their own short-term rental restrictions can upload non-compliant properties to the portal, said Kahlon. Platforms will have five days to verify whether the units are on their sites. Local governments without short-term rental licensing can report properties they believe are not compliant.

The platforms will be required to remove non-compliant listings at the request of local or the provincial governments and provide the province with a monthly update of short-term listings on their sites, said Kahlon.

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Companies such as Expedia and Booking.com are working to get ready for the new rules, and he’s hopeful other platforms will follow suit by May 1.

Airbnb said it has been in discussions with the provincial government for months and plans to comply with the new rules, but predicts they will harm the province’s tourism sector by taking extra income away from residents and limiting accommodation options for people, while doing little to improve the housing crunch for residents.

“They’re doing this because they say there’s going to be an impact on housing, that this will free up more housing for people,” said Nathan Rotman, Airbnb’s policy lead in Canada. “That is just not true.”

Despite several years of Airbnb restrictions in Vancouver, for example, rents have gone up while vacancies stayed low, he said.

Kahlon said the pending rules are already having a positive impact on housing availability with short-term rentals being converted to long-term use or being put up for sale.

In March, more than 19,000 entire homes in B.C. were listed as short-term rentals for most of the year, said the province. Even if half of those units are returned to the long-term market, that’ll make a “substantial difference” in communities, said Kahlon.

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Eby said there has been a “massive upswing” in hotel construction in key tourist areas as an unintended result of the new policies.

Bowen Island, a small community of 4,200 whose council voted in March to opt into the province’s short-term rental regulations, has seen increased pressure from tourists and housing demand in recent years.

The decision was council’s way “to balance what is appropriate use in residentially-zoned neighbourhoods while still allowing property owners to still do what they want with their properties,” said Mayor Andrew Leonard.

The principal residence requirement still allows for Airbnb and other short-term rentals on the island, he pointed out. “The vast majority of short-term rental operations are unaffected. This just keeps it in the homes of homeowners instead of speculators.”

Some communities, including Parksville’s Resort Drive area, were granted an exemption last month under the province’s exemption for strata hotel or motels. The area was purpose-built as tourism accommodation more than two decades ago.

The new legislation is being challenged in B.C. Supreme Court by Victoria-based groups and the Westcoast Association for Property Rights, who are calling for a review of the new rules and compensation for financial losses.

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According to Airbnb, Airbnb bookings and related spending generated around $2.5 billion in B.C. in 2023 and created 25,000 jobs.

The company says that for every $100 spent on an Airbnb booking, guests also spent about $229 on other travel spending.

More than three quarters of hosts polled by the company say they use their Airbnb earnings to cover rising costs of living, especially housing.

chchan@postmedia.com

x.com/cherylchan

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  3. Strata hotels and motels, including the ones along Resort Drive in Parksville on Vancouver Island, will be exempt from new short-term rental regulations, said the B.C. government.

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