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E-Comm lists top 10 worst reasons to call 911 in 2019 – BC News – Castanet.net

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A bad hair cut, a parking spot deemed too small, and neighbours who vacuum too late at night – these were among the worst reasons to call 911 during 2019.

Others, according to B.C.’s E-Comm call centre, included not being allowed to use the washroom at a gas station, complaining that a coin laundry machine didn’t have enough water, and to enquire why traffic was so bad. 

Every year, there’s no shortage of examples of calls E-Comm staff have handled that aren’t based on a genuine life-or-death situation in need of emergency care.

Operator Chelsea Brent says an alarming trend has emerged in 2019, where people call 911 to seek general information, knowing full well their situation is not an emergency. 

“Sometimes, it feels like people may have forgotten that the reason to call 911 is to get help in a life-or-death situation. I take a lot of 911 calls where ‘I know this isn’t an emergency’ are the first words out of the caller’s mouth. But when I’m answering calls that aren’t an emergency, it means I’m not available for someone else who really does need critical help.” 

E-Comm communications manager Jasmine Bradley says although such calls may be absurd, all call takers must treat every call as an emergency unless they can establish there isn’t one, and this takes time away from helping those in genuine need. 

Here’s the full list of E-Comm’s top 10 reasons not to call 911 in 2019: 

  • To complain a hotel parking spot was too small
  • To complain a hair salon didn’t style their hair properly
  • To complain their neighbour was vacuuming late at night
  • Because they were upset a coin laundry machine didn’t have enough water
  • To enquire why traffic was so bad
  • To request police bring a shovel to dig their car out of the snow in front of their house
  • Because police are being ‘too loud’ responding to an emergency and requesting they should come back in the morning
  • To get information about water restrictions
  • To report a broken ATM machine
  • Because a gas station wouldn’t let them use the washroom

E-Comm is responsible for 99 per cent of British Columbia’s 911 call volume and handled more than 1.6 million 911 calls in 2019. 

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Amazon removes racist messages after they appear on some product listings on its U.K. website – The Globe and Mail

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Amazon.com Inc said it was removing certain images after messages using extremely strong racist abuse appeared on some listings on its U.K. website when users searched for Apple’s AirPods and other similar products.

The message sparked outrage on Twitter, with the topic “AirPods” trending in the United Kingdom.

“We are removing the images in question and have taken action on the bad actor,” an Amazon spokeswoman told Reuters on Sunday. She did not elaborate more on the “bad actor.”

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Screenshots and video grabs of the messages were trending on Twitter, with users sharing the images.

The listings with the abusive messages were no longer visible on the Amazon U.K. website and it was not clear how long they were there for.

In April, several of Amazon’s foreign websites, including the U.K. domain, were added to the U.S. trade regulator’s “notorious markets” report on marketplaces known for counterfeiting and piracy concerns.

Amazon strongly disagreed with the report at that time, describing it as a “purely political act.”

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Alberta records 18 new COVID-19 cases and no new deaths – CBC.ca

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Alberta recorded 18 new COVID-19 cases and no additional deaths from the illness on Sunday.

The number of active cases in the province continued to drop, sitting at 584 as of Sunday. Hospitalization rates also remained low with 52 people in hospital and six in intensive care.

In total, 6,283 people have recovered from the illness in Alberta. The total number of deaths was 143. 

Most active COVID-19 cases continue to be found in the Calgary zone. Here’s a regional breakdown of cases:

  • Calgary zone: 440 active cases and 4,330 recovered;
  • South zone: 42 active cases and 1,184 recovered;
  • Edmonton zone: 69 active cases and 464 recovered;
  • North zone: 28 active cases and 202 recovered;
  • Central zone: two active cases and 95 recovered;
  • Three active cases and eight recovered cases in zones to be confirmed.

To date, 658 cases have an unknown exposure.

So far, 235,415 Albertans have been tested and labs have performed 260,365 tests, with 3,138 tests completed in the last 24 hours. Testing has been made available to any person without symptoms who wants to be tested.

Starting in early June, Albertans will also be able to get four free non-medical masks per person at all A&W, McDonald’s and Tim Hortons drive-thru locations in the province, while supplies last. They can ask for masks without having to purchase anything. 

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As May comes to a close, Alberta has 584 active cases of COVID-19 and 143 people have died – CTV News

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EDMONTON —
Alberta reported 18 new cases of COVID-19 on Sunday, bringing the total number of active cases to 584.

No additional deaths were reported.

There are currently 52 people in hospital; six of them are in intensive care.

The case breakdown across the province is as follows:

  • Calgary zone: 440 active cases and 4,330 recovered
  • South zone: 42 active cases and 1,184 recovered
  • Edmonton zone: 69 active cases and 464 recovered
  • North zone: 28 active cases and 202 recovered
  • Central zone: two active cases and 95 recovered
  • Three active cases and eight recovered cases in zones to be confirmed

There are currently 61 active cases in continuing care facilities in the province, and 659 people have recovered. A total of 109 residents have died.

In total, there have been 143 deaths in Alberta.

In the last 24 hours, there have been 3,138 tests completed.

As of May 31, 6,283 Albertans have recovered from COVID-19. 

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