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Empathy: Can you care too much?

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Empathy, the one emotion all psychologists, therapists, and neuroscientists can agree upon is the greatest of our human emotional responses. The subject of artists, authors, scientists, moralists, the religious, and humanists alike.

What is empathy: It is defined as the act of understanding, being aware of, being sensitive to, and experiencing the feelings, thoughts, and experiences of another either the past or present without our feelings, thoughts or experience fully communicated in an objectively explicit manner.

We can get angry, feel guilty, frustrated, or anxious. We can grieve or feel sadness, regret, or resentment, but none of these emotions make a statement about who we are as a person, unlike empathy. Empathy is the glue that unites families and communities. The bond that helps two people resolve a conflict; is a salve for pain while being an essential ingredient of romantic love.

Empathy is a motivator supreme, igniting a person’s need to help another, go outside of their protective area and invest themselves in another’s pain or situation. Empathy brings the family together, motivating a son to care for his elderly mother, and a sister to listen to a brother’s situational needs.

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Empathy can become weaponized by another, taking the best part of the human spirit and turning it against others.

1. Feeling someone’s emotions so deeply that you are blinded by them
Too much empathy is a problem that can allow unhealthy or damaging behaviors to continue when they really should not. One can sympathize with someone’s uncontrolled alcohol abuse, since they were victims of personal loss or an incident, and you know you should tell them to stop this abuse and deal with it.

2. Empathizing with the emotions of someone who does not deserve it.
Misdirected empathy makes the empathizer vulnerable to exploitation by the recipient. For example, a person now an adult, is unable to hold his father accountable for the damage he is doing to himself and his siblings. The son is giving his dad a pass on the dad’s bad behavior because of his empathy for him. His empathy is misplaced, placing his own happiness and health (and that of his younger siblings) behind that of his dads.

3. Being too indiscriminate with your empathy.
Know someone who offers empathy freely? When your empathy is too easily given, you end up giving too much to many people. Ever seen someone always on the go, always giving of themselves, never finding the time to recover? Empathy is like any other emotion, and it can drain your mind, spirit, and soul over time.

How can we keep our empathy pure and healthy and make it work for the better good of all?

a. Be aware of when you’re feeling empathetic and to whom. Make sure they deserve to receive it.

b. Keep your empathy in check. Make sure it does not prevent you from holding a loved one
accountable for his or her actions.

c. Prioritize your needs. Taking care of yourself before caring for others. That way empathy will build you up, and not tear you down.

Know stores about the elderly lady who could not feed herself, yet she feeds dozens of stray cats or dogs? A nation that does not care for its people fully yet donates billions to other nations across the world has misdirected its empathy. Look out for yourself, and in time your empathy for others will surface.

” When we honestly ask ourselves which person in our lives means the most to us, we often find it is those who, instead of giving advice, solutions, or cures, have chosen rather share our pain and touch our wounds with a loving heart. Who can stay with us in an hour of grief, and who can tolerate not knowing, not curing, not healing, but helping us to face our powerlessness? That is an empathetic friend”
(Thank you for those words, Henri Nouwen).

Steven Kaszab
Bradford, Ontario
skaszab@yahoo.ca

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Leave Canada or sue? Auto theft victims consider their options as cases surge – Global News

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As the Greater Toronto Area confronts an auto theft crisis, some residents are considering bold – or arguably radical – action.

Kamran Hussain, who moved to Canada from India on an international student visa in 2017 and has completed the arduous process of becoming a permanent resident, said he has thought about leaving the country after he woke up on the morning of Jan. 11 to find nothing but the shattered glass of his car window on his east Toronto driveway.

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“I came out and the car was gone,” said Hussain, referring to his 2022 Toyota Highlander.

For the 30-year-old telecom worker, the already complicated task of becoming a Canadian permanent resident had been made harder by the pandemic, when various bureaucratic steps were backed up. But he said he had chosen to make a home in Canada because he saw it as safe.

That’s a reputation he now feels has been cast in doubt by the auto theft epidemic.

“I’m looking for options,” he said when asked if he was seriously considering leaving Canada.

“I left my country because of the instability there,” he said. “But now, with the growing issues that are happening here in terms of safety, the thefts, the break-ins and rising crime, it is a big concern for me.”

Hussain’s experience with vehicle theft did not involve a risk to his personal security. The thieves never entered his home.

But he said he has been jarred by reports of criminals breaking into homes with weapons and demanding keys to vehicles.

The surge in auto thefts has led to rises in home invasions, violent robberies and gun violence throughout the GTA, according to Toronto police.

Ontario Provincial Police have described the province’s current rate of car thefts as “unprecedented,” fuelled in part by demand for luxury vehicles in foreign markets.


Click to play video: '“I’m coming for you,” Doug Ford tells carjackers in Ontario, promising to build more jails'

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“I’m coming for you,” Doug Ford tells carjackers in Ontario, promising to build more jails


The Équité Association, an anti-crime organization funded by insurance companies, has said that for the first time ever Ontario exceeded $1 billion in auto theft claims last year.

Amid mounting public frustration, Prime Minister Justin Trudeau convened a national auto theft summit in February, urging closer collaboration between law enforcement, border services, the insurance industry and automakers.


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Laura Paquette, another auto theft victim, is trying to focus more attention on the role of car companies: specifically, she has been wondering if automakers can be sued for making cars that she argues are too easy to steal.

At 4 a.m. on Jan. 10, she said she heard her Toyota SUV beep, the familiar sound of it being unlocked.

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“I was in a total shock,” she said in a recent interview. “I woke up my partner and I’m like, ‘somebody is stealing my truck.’ And we ran downstairs and it was gone.”

The 52-year-old social worker described the ordeal that followed as a “nightmare.”

Police found her car, but it required substantial repairs.

In the meantime, she was out $2,000 in monthly rental costs for a replacement vehicle because her insurance only covered $1,000. She said she was also still making her $700 monthly payment on the stolen car, in addition to $230 per month for insurance.

Reflecting on what she endured, and how seemingly straightforward it was for thieves to take her vehicle, she called for automakers to face “accountability.”

“If I invested money in a security door for my house, and if everybody with a blank key fob could come into my house, I would kind of feel defrauded, right?” she said. “That’s how I feel about my vehicle.”

Paquette said she is discussing her legal options.

“Why is it on the consumer to protect ourselves?” she said. “Vehicles are big investments, so why are they so easily stolen? Why do I have to go to extremes to prevent that?”


Click to play video: 'Nearly 600 cars recovered in sweeping auto theft crackdown in Ontario, Quebec: police'

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Nearly 600 cars recovered in sweeping auto theft crackdown in Ontario, Quebec: police


In the weeks following the national summit on auto theft, law enforcement agencies have sought to highlight a series of successes.

Those include a joint OPP and Canada Border Services Agency operation that recovered 598 stolen vehicles destined for export at the Port of Montreal, Canada’s gateway to the foreign stolen vehicle market. The vehicles had an estimated value of $35.5 million dollars.

OPP said 75 per cent of the vehicles recovered were stolen in Ontario, where the provincial government announced last month that it planned to purchase four new police helicopters, at a cost of about $36 million, in part to fight the auto-theft crisis.

Toronto police and Bryan Gast, vice-president of investigative services at the Équité Association, have linked the rising problem to organized crime.

Gast noted that auto theft rates had been ticking up annually prior to the COVID-19 pandemic, but he said the supply chain issues triggered by the associated global shutdown made both new and used vehicles harder to find.

“Organized crime leverage that problem and are profiting from it,” he said. “That’s when the numbers have increased,” he added, noting that insurance claim costs related to auto theft in Ontario have risen by 319 per cent since 2020.

Toronto police Staff Supt. Pauline Gray has said that auto theft is now a top three revenue generator for organized crime groups.

Gast praised the new levels of co-ordination launched in response to the crisis but said that ultimately only one metric will matter in assessing its success.

“The goal will be to stop that upward trend to at least a flat line and then a decline,” he said.

“The success shows in the results: the number of vehicles in Canada that are being stolen, that’ll give us an indication of how well the collaborative plan is working.”

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When Facebook blocks news, studies show the political risks that follow – Reuters

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When Facebook blocks news, studies show the political risks that follow  Reuters

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Top 7 benefits of managed IT service provider

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Whether you are a business executive or a competent IT pro, managed services can ease your job by helping you to concentrate on important tasks. Key benefits of managed IT include the expertise of the whole IT team, commitment, and industry knowledge that are aimed at your core business.

All these advantages help you focus on the core competencies of your business, whereas a managed IT service provider can assist you with complex and time-consuming tasks such as:

 

  • Cloud computing
  • Datacenter solutions
  • End-user support
  • Cyber security, asset management, and computer systems
  • Disaster recovery planning

 

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It seems like a lot is taken off your plate, right? Believe it or not, you could get all these and more with the right IT service provider. Continue reading to learn more about its benefits and what you need to know before hiring one.

 

Managed IT services: What to consider before hiring one

If this is your first time hiring or outsourcing IT support in Canada, for instance, you might be wondering about costs, security, convenience, and many other relevant aspects. If so, you’re not alone, and it’s perfectly understandable to feel hesitant about it. After all, having access to competitive IT support can significantly influence your business’s growth.

 

So, what must you know before hiring IT experts to help you take care of your business? See the quick list below to get a better idea:

 

  • Experience and expertise: Look for IT support with experience in your industry or have worked with businesses of similar size and complexity. They must have expertise in the specific technologies and systems your company uses.
  • Scope of services: Determine if they provide the services you need, such as help desk support, network management, cybersecurity, and cloud services. Understand the terms of their SLAs, including response times, resolution times, and uptime guarantees.
  • Costs: Understand their pricing model and what is included in their fees. Consider both upfront costs and long-term expenses. Evaluate if the cost aligns with the value and level of service provided.
  • Scalability and flexibility: Consider if they can scale their services to meet your company’s growth. Look for flexibility in their service offerings, allowing you to customize services based on your changing needs.

 

Eventually, reliable managed IT service provider will boost your business competitiveness and efficiency. Shifting towards a trustworthy IT service provider will provide you extra benefits, like:

  • Control over OPEX costs

Investment in IT infrastructure and systems can be expensive. It will require upfront, which will make operating expenses tough as your company grows. When choosing an outsourced managed IT service, these expenditures are combined into a fixed, single OPEX cost. Because a managed IT service provider usually works with fixed monthly charges, things like maintenance, repairs, and breakdowns are computed into your operating budget without breaking your bank.

 

  • Avoid operational and sunk costs

Working with an in-house team requires adequate sunk costs like monthly salaries, office upkeep, benefits, and insurance. Also, it consumes both money and time to train employees to let them learn about your current processes and systems. By outsourcing IT initiatives to an expert, you can decrease huge capital expenses that are otherwise spent on in-house IT management systems. Together with reducing your capital expenses, managed IT service can also decrease your IT related costs. For example, managed services can save your expenses on:

 

  • Licensing
  • Consulting
  • Emergency repairs
  • Training
  • Also, you benefit from decreased labor rates

 

·      Experience and expertise

Your outsourced managed IT service provider has required certifications, qualifications, expertise, and training specific to your field. Your service provider will provide you access to the best administrators with special skill sets. Also, you will have access to the latest technology, which can be executed smoothly and rapidly.

  • Quick response time

These days, business operations can’t be delayed by downtime or technical issues. Particularly during peak traffic hours, having 24/7 support is essential to ensure high productivity. In this way, support service will always be available to you no matter whether it’s day or night, weekday, weekend, or holiday.

·      Cyber security support

A managed IT service provider who complies with PCI will help decrease risks relating to the use of credit card, client’s data, and any sensitive information. Your service provider will apply security strategies to make sure your business complies with security standards.

  • Quick time to market

Cloud computing by IT management will bring high-speed outcomes, eliminating IT inefficiencies. It means quick time to the market and high productivity.

  • Decrease risk

Investment in business always carry some risk, irrespective of its nature. Some of the most common risks include:

  • Changing technologies
  • Financial conditions
  • Government laws and
  • Changing market conditions

 

With a managed IT service, you can reduce your risks.

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