Polsinelli sees three key benefits to Unity that have made his office more efficient: its web-based functionality, its modernized user interface and its intuitive design. Woitzik Polsinelli has multiple offices across the GTA and Unity’s web-based platform has streamlined operations and made remote work easier to manage. Polsinelli can find documents easily and populate them using fewer keystrokes using the more intuitive design. Looks matter, too, and to Polsinelli, Unity’s user interface is miles ahead of The Conveyancer’s “dated” display. Those advancements did come with challenges, though.
“I think that, for some law firms, they may feel there’s an initial step back before they take two steps forward,” Polsinelli says. “The step back is just the learning curve you need to go through before truly gaining the benefits of using a new software.” He negotiated that learning curve by selecting an experienced clerk as the Unity transition point person. She learned to use Unity through complimentary webinars and training offered by DoProcess. She took those lessons to staff and, over the spring and summer of 2019, the firm mastered Unity. By committing to training, Polsinelli and his team turned a tech transition into a win for the firm.
“My strong suggestion is to make the investment of time and education now,” Polsinelli advises his fellow real estate lawyers. “Do it so you’re still practising 10 years from now.”
