NEW YORK — Bissell is recalling approximately 3.3 million “Steam Shot Handheld Steam Cleaners” across North America due to a burn hazard. The U.S. Consumer Product Safety Commission and Health Canada issued notices on Thursday detailing the risk, which has led to over 150 reported injuries.
The recall affects select models of the Bissell-branded steam cleaners, which can spew hot water or steam while in use or heating up. This malfunction poses a burn risk to users. Bissell has received 183 reports of hot water or steam expelling from the devices, including 157 minor burn injuries. Of these, 145 injuries occurred in the U.S. and 12 in Canada as of June 4, according to Health Canada.
Consumers are advised to immediately stop using the recalled steam cleaners. They should contact Bissell for either a refund or store credit. Impacted customers can choose between $60 (CA$82) in store credit or a $40 (CA$55) refund for each affected unit. Detailed instructions for identifying the recalled models, cutting the product cord, and uploading photos are available on Bissell’s website.
Bissell emphasized that “safety is our top priority,” and the company opted for a voluntary recall “out of an abundance of caution.”
The affected steam cleaners, manufactured in China, were sold at major retailers such as Target and Walmart, as well as online platforms including Bissell’s website and Amazon, from August 2008 through May 2024. About 3.2 million units were purchased in the U.S. and nearly 355,000 in Canada.
For more information on the recall and to register for a refund or store credit, consumers can visit Bissell’s website.
