Health Canada has announced a recall of DREO portable oscillating ceramic space heaters after the company found the units can overheat and ignite. About 36,288 of the heaters were sold in Canada, and anyone who owns one is being told to stop using it right away.
The recall was posted on Oct. 29, 2026, as a joint action by Health Canada, the U.S. Consumer Product Safety Commission and DREO. Winter is when many households pull out a space heater for the first time in months, so it is worth taking a minute to check yours.
How to tell if your heater is affected
The recall covers one model: DREO space heater model number DR-HSH015. According to Health Canada, the heaters are black, about 29 cm (11.5 inches) wide and 33 cm (13 inches) tall, and come with a remote control. The front of the unit is branded “DREO.”
Only units made between April 2025 and January 2026 are included. The model number and manufacture date are printed on labels on the underside of the heater. Health Canada says the heaters were sold in Canada from September 2025 to August 2026. The recall notice does not list the stores that sold them or the price, so owners should check the label rather than rely on where they bought it.
What the hazard is
Health Canada says the recalled space heaters “can overheat and ignite, posing fire and burn hazards.” As of Oct. 22, 2026, the company had received one report of an incident in Canada and no reports of injury here. In the United States, DREO has received 16 reports of incidents, including one report of an injury. About 338,800 units were sold in the U.S.
What to do if you own one
Health Canada’s advice is plain: stop using the recalled heater immediately and contact DREO to receive a free replacement space heater. The company has set up a recall page and a support line for owners:
- Phone: 833-820-0887, Monday to Friday, 8:30 a.m. to 6 p.m. ET
- Email: [email protected]
- Website: recallrtr.com/spaceheater
Have the model number and manufacture date from the underside label handy when you call or write. If you have given one of these heaters to a family member or friend, or you know a neighbour who bought one, pass the word along. Heaters often end up in basements, garages and spare bedrooms, where people may not see recall news.
Selling or giving away recalled products is illegal
The Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. That means a recalled heater should not go to a garage sale, an online marketplace listing or a donation bin. Follow the company’s instructions on the replacement instead.
Who is behind the product
The recall notice lists Hesung Innovation Corp, which does business as DREO, of Clifton, New Jersey, as the distributor. DREO Innovation Inc., of Acton, Ont., is the importer. The heaters were manufactured in Vietnam. The recall number is RA-82854.
Reporting a problem
If you have had a safety incident with this or any other consumer product, Health Canada accepts reports through its Consumer Product Incident Report Form, which is linked from the recall page. Reports help the department spot patterns and decide whether further action is needed.
You can also search the Government of Canada’s recalls and safety alerts database at any time to look up other products in your home. The database is free to use and is updated as new recalls are posted.
Sources: Health Canada, DREO Space Heaters recalled due to fire and burn hazards (Oct. 29, 2026); Government of Canada recalls and safety alerts.
This article is based on official guidance from Health Canada and is provided for general public information. It’s not a substitute for medical advice, if you have questions about how this applies to you, talk to your doctor or pharmacist.
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