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Edmonton Oilers' issues-plagued 50/50 contest overcharges tickets, entrants say – CBC.ca

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Some entrants in the Edmonton Oilers’ online 50/50 contest are reporting they were charged for more tickets than they intended to purchase for Friday’s record-breaking raffle, mired in technical issues. 

Many fans were met with error messages when they tried to purchase tickets to Friday’s raffle.

One of the errors was connected to the online purchasing system, which would time out after fans entered their payment information. Many who attempted to repurchase tickets reported their credit cards were charged multiple times for the subsequent attempts.

After a record-setting $5.4-million pot maxed out the Oilers’ 50/50 raffle on Wednesday, officials said the provider more than doubled the site’s capacity. By the time the contest closed Friday, the pot hit an eye-popping $15.2 million, according to the company’s website. 

The Oilers say the integrity of the draw is still intact, even as a number of people took to Twitter to complain and warn others that they were charged hundreds of dollars more in 50/50 tickets than they were trying to buy.

Oilers Entertainment Group, which owns the team, said its online servers were overwhelmed during the contest, with demand for tickets at times exceeding $100,000 per minute. The high traffic generated a number of issues, including slow loading times, geo-location errors and the duplication of some orders, according to a news release posted to the company’s website on Saturday afternoon. 

The release says the company has delayed the draw for the winning 50/50 ticket as it responds to customer concerns. If the pot stands, the winner could be taking home $7.6 million. The wining ticket was originally expected to be announced by no later than 11:30 p.m. on Friday. 

“Working with our technology service provider, Ascend Fundraising Solutions, we are endeavouring to quickly resolve any and all customer issues and are in active dialogue with our partners and the gaming regulator, AGLC,” the release said.

Shelli Northey was one entrant who tried to buy 50/50 tickets on Friday and ended up paying $600 on what she thought was a $40 purchase. She said several attempts to buy tickets came back with error messages, and it was only later in the day that she started seeing multiple ticket purchases charged to her credit card. 

“I just want them to change their computer system so that people are notified like when you purchase anything, like something from Amazon, you get a confirmation number,” Northey said.

Amy Desaulniers says she too made numerous attempts to buy tickets throughout the day but kept getting a timeout error.
She was shocked to later find multiple ticket purchases charged to her credit card. The original order was for 260 tickets at $120 dollars, but she ended up with a $480 bill and 1,800 tickets. 

As an EI recipient on a fixed income, Desaulniers says she can’t afford it.

“I had bought tickets for the first couple of Oilers games and I stayed kind of conservative just buying $20 worth,” she said.

“Knowing this might be the last Oilers game though I decided to up it to $120. But getting hit with a $500 charge is going to be painful when I’ve got to pay off the credit card because it was certainly not something we’d budgeted for.”

“The frustration with the site all day and just the overall gong show that it was and now being quadruple billed — it’s disappointing right? You want it to be a good experience. So I’m a little upset that it ended this way.”

She’s now looking for more communication from the organization about how to arrange a refund.

Earlier on Friday, many would-be contestants reported difficulties entering the 50/50 draw. Some were denied access after the system failed to recognize they were located in Alberta.

Proceeds from the 50/50 draw are provided to various charities supported by the Edmonton Oilers Community Foundation. 

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Armstrong scores, surging Vancouver Whitecaps beat slumping San Jose Earthquakes 2-0

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VANCOUVER – As the Major League Soccer season ticks down, Vanni Sartini wants his Vancouver Whitecaps to make a declaration — the team is ready to compete.

“The time of hiding ourselves, I think it’s over,” the coach said after the ‘Caps earned a 2-0 victory over the San Jose Earthquakes on Saturday.

“We need to really say that we are here to try to be at the ball until the end and trying to shoot for the highest position. That doesn’t mean that we’re going to make it, but we have the quality to do it.”

With seven games left on their regular-season schedule, the ‘Caps (13-8-6) sit in fifth spot in the congested Western Conference, just two points out of fourth.

Saturday’s loss officially eliminated the last-place Earthquakes (5-21-2) from post-season action.

Vancouver has been on a hot streak since returning from the Leagues Cup break and is unbeaten (3-0-1) in its last four outings across all competitions. The team has not allowed a goal in those matches.

“It’s the fact that we play really well,” Sartini said of the clean sheets. “We have the ball a lot, we finish our attack most of the time in their box. So it’s really hard for the other team to attack us. And then when they attack us, in the rare times that they arrive in the final third, we’re very solid.”

Recent additions have bolstered the team’s ranks, including the club’s newest designated player, Stuart Armstrong. The 32-year-old Scottish midfielder scored his first MLS goal Saturday.

Three minutes after coming on as a substitute for Alessandro Schopf, Armstrong gave Vancouver a two-goal cushion in the 87th minute.

Midfielder Pedro Vite dished a short pass to ‘Caps captain Ryan Gauld, who tapped it toward Armstrong. The former Southampton FC player then blasted a shot into the top of the net for his first strike in a Whitecaps’ jersey.

He was mobbed by teammates in the corner of the field.

“I think everyone was happy. Also for the first goal, but also that it was an important three points,” said Armstrong, who signed with the ‘Caps on Sept. 3.

“It kind of felt a little bit like last week, when we had a lot of chances and we didn’t get the three points. So today, I think everyone was just relieved to have that two-goal cushion.”

Vancouver was the dominant team from the outset Saturday and did not relent, outshooting the visitors 19-5 and controlling 54.1 per cent of possession.

Fafa Picault also found the back of the net for Vancouver, while Gauld contributed a pair of assists.

Whitecaps goalkeeper Yohei Takaoka stopped both shots he faced to collect his seventh clean sheet of the year, while Daniel made nine saves for the Quakes.

Gauld and Picault teamed up in the 22nd minute when Gauld curled a cross in and the Haitian striker headed it down toward the net, only to see Daniel catch a piece of the shot with his forearm and redirect it out of harm’s way.

The duo connected again in the 35th minute on a Vancouver corner. Gauld swung a ball in and Picault jumped up from the pack to send a glancing header in past Daniel for his ninth MLS goal of the season.

San Jose briefly appeared to level the score in the 68th minute when an unmarked Ousseni Bouda collected the ball, froze Takaoka and tapped a shot into the Vancouver net. An official quickly raised the offside flag and waved off the tally.

Daniel kept San Jose’s deficit to a single goal with a pair of solid stops in the 82nd minute.

First, the Brazilian ‘keeper dove sideways on his line to tip away a bomb from Alessandro Schopf. He was tested again on the ensuing corner and jumped up to send a header from Picault over the crossbar.

“I think we created a lot of chances again,” Gauld said.

“We probably should have put the game out of their reach sooner. But we’d be more worried if we weren’t creating the chances. Three clean sheets in a row in the league, I think it’s a big thing for us. And it gives us a good platform to go forward.”

NOTES

Vancouver played without leading scorer Brian White for a third consecutive game as the American striker works his way back from a concussion. … Gauld’s second assist marked his 15th goal contribution (six goals, nine assists) in his last 15 Whitecaps games across all competitions. … An announced crowd of 21,309 took in the game at B.C. Place.

UP NEXT

The Whitecaps kick off a two-game road swing Wednesday against the Houston Dynamo. The Earthquakes host the Seattle Sounders the same night.

This report by The Canadian Press was first published Sept. 14, 2024.

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Liverpool ‘not good enough’ says Arne Slot after shock loss against Nottingham Forest

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MANCHESTER, England (AP) — Not good enough. That was Arne Slot’s verdict after his first defeat as Liverpool manager on Saturday.

A shock 1-0 loss at home to Nottingham Forest in the English Premier League ended Slot’s perfect record since succeeding Jurgen Klopp at Anfield at the end of last season.

“We had a lot of ball possession but only managed to create three (or) four quite good chances, so that is by far not enough if you have so much ball possession,” said the Dutchman, who suggested his team should not be losing to the likes of Forest.

“If you lose a home game it’s always a setback, especially if you face a team … we never know, maybe they will go all the way to fight for Champions League tickets, but normally this team is not ending up in the top 10, so if you lose a game against them that’s a big disappointment.”

Slot won his first three games in charge, including a memorable 3-0 victory against Manchester United before the international break.

But that run came to an end after Callum Hudson-Odoi struck in the 72nd with a curling effort from the edge of the box and beyond goalkeeper Alisson.

Liverpool’s defeat leaves Manchester City as the only team with a 100% record in the league after a 2-1 win against Brentford kept the defending champion at the top of the table.

United won at Southampton 3-0 to end its two-game losing streak.

Unstoppable Haaland

Erling Haaland moved to 99 goals for City after scoring twice against Brentford.

The Norwegian’s double came after Yoane Wissa fired Brentford ahead with just 22 seconds on the clock.

Haaland scored his 98th and 99th goals in his 103rd City appearance in all competitions. And he was the width of the post away from his third consecutive hat trick after trebles against Ipswich and West Ham.

“He’s been really, really good. Yeah, I would say he’s the best (he’s been), but it’s only four fixtures (this season),” City manager Pep Guardiola said.

Haaland, who has been nominated for the Ballon d’Or, has nine goals in four league games. He has topped the league scoring charts in each of his two seasons at City since joining from Borussia Dortmund in 2022 for $63 million.

Haaland’s first goal after 19 minutes evened the game following Wissa’s opener, which stunned the Etihad Stadium crowd. Haaland turned and swept a shot past goalkeeper Mark Flekken after a slight deflection off Ethan Pinnock.

He was then too strong for Pinnock when shaking off the defender and running through for his second in the 32nd.

He was inches away in the 81st; the shot came back off the post after beating the keeper.

Rashford snaps run

Marcus Rashford snapped a 12-game barren run in front of goal as United beat Southampton.

Rashford doubled United’s lead at Saint Mary’s after Matthijs de Ligt’s scored his first for the club. Substitute Alejandro Garnacho scored a third in the sixth minute of stoppage time.

The win came after back-to-back defeats for United.

Rashford hadn’t scored since March in United’s win over Liverpool in the FA Cup quarterfinals. He curled in a shot from the edge of the area to put Erik ten Hag’s team 2-0 up at Southampton in the 41st minute.

Ten Hag said it could be a turning point for the forward.

“For every striker, they want to be on the scoring list. Once the first is in, more is coming. Like a ketchup bottle, once it’s going, it’s coming more,” he said.

De Ligt, who joined United from Bayern Munich in the offseason, headed in from Bruno Fernandes’ cross in the 35th.

It could have been a different story if Cameron Archer converted a penalty for Southampton in the 33rd. Instead, his effort was saved by goalkeeper Andre Onana.

Newly promoted Southampton was reduced to 10 men when Jack Stephens was sent off in the 79th for a high challenge on Garnacho.

Villa comeback

After three straight defeats to start the league, Everton looked set for its first win when leading Aston Villa 2-0.

Goals from Dwight McNeil and Dominic Calvert-Lewin put Sean Dyche’s team in control until Ollie Watkins struck twice to even the game.

Jhon Duran completed Villa’s comeback and sealed a 3-2 win in the 76th to leave Everton rooted to the bottom of the table and the only top flight team without a point.

Late drama

Jean-Philippe Mateta converted a stoppage time penalty to salvage a 2-2 draw for Crystal Palace against Leicester.

Leicester led 2-0 at Selhurst Park after goals from Jamie Vardy and Stephy Mavididi.

But Mateta sparked Palace’s response with a goal in the 47th, a minute after Mavididi doubled Leicester’s advantage.

Conor Coady fouled Ismaili Sarr in the box right near fulltime and Mateta was cool enough to convert.

West Ham left it even later to salvage a point in a 1-1 draw at Fulham.

Danny Ings struck in the fifth minute of added time after Raul Jimenez’s goal looked like earning Fulham the win.

Brighton boss Fabian Hurzeler, the manager of the month for August, was frustrated as his team was held to 0-0 at home by Ipswich.

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James Robson is at https://twitter.com/jamesalanrobson

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Cavaliers and free agent forward Isaac Okoro agree to 3-year, $38 million deal, AP source says

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CLEVELAND (AP) — Restricted free agent forward Isaac Okoro has agreed to re-sign with the Cleveland Cavaliers on a three-year contract, a person familiar with the negotiations told The Associated Press on Saturday.

Okoro’s new deal is worth $38 million, according to the person who spoke to the AP on condition of anonymity because the contract has not been signed or announced by the team.

ESPN.com first reported the agreement, citing Okoro’s representation.

The fifth overall pick in the 2020 NBA draft, Okoro is Cleveland’s best perimeter defender, often drawing the assignment of guarding the opponent’s top scorer. Okoro also has worked to improve his offensive game.

The 23-year-old averaged 9.4 points and 3.0 rebounds in 69 games — 42 starts — last season for the Cavs, who beat Orlando in the opening round of the playoffs before losing to eventual champion Boston.

Okoro shot a career-best 39% on 3-pointers, forcing teams to come out and guard him.

His agreement caps an extraordinarily busy summer for the Cavs that began with coach J.B. Bickerstaff being fired and replaced by Kenny Atkinson. All-Star guard Donovan Mitchell signed a three-year, $150 million extension in July, ending months of speculation that he wanted out of Cleveland.

Also, power forward Evan Mobley signed a five-year, $224 deal and center Jarrett Allen signed a three-year, $91 million extension.

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