Health
N.S. to explore new system that would allow online registration for COVID testing
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HALIFAX —
Patients who have spent days waiting for 811 to call back to book a COVID-19 test are calling on Nova Scotia to adopt a more streamlined system.
Other provinces allow people to book COVID-19 tests online, and Nova Scotian patients believe that process should start here.
As calls to 811 climb, so do patients’ calls to shorten wait times.
“You have to take 10 days or eight days off of work,” said Joanna Clark, who was tested for COVID.”That’s not feasible for some parents.”
CTV News has heard from several Nova Scotians the past two weeks who say they’ve waited hours on the phone with 811 and sometimes more than a week to get a COVID test.
Kyle Johnson is relieved he got tested Friday, but wishes he didn’t have to already miss five days of work or cancel his tooth surgery to make it happen.
“It’s a little frustrating still, ’cause I don’t know if I’m going to be able to go back to work Monday,” Johnson said. “This whole waiting game is a little stressful.”
In Nova Scotia, patients call 811 and wait for a call back before booking an appointment.
In Alberta, patients can go online to book a test and Johnson thinks that should happen here.
“A sort of online form would be great,” Johnson said.
The leader of the opposition agrees, adding anything to make access to testing easier is a good thing.
“We don’t have to invent the wheel in every situation we can look to other jurisdictions to see what’s happening there and we can follow their lead,” said Progressive Conservative leader Tim Houston.
Since the start of September, 811 has seen a surge in calls.
The province brought in extra staff to help and says it’s exploring other opportunities for assessing individuals with COVID symptoms.
Clark waited eight days from the time she called 811 to the time she got her test. She hopes something changes soon.
“There needs to be more resources put into testing and testing centres and reducing that wait time,” said Clark.
Nova Scotia’s top doctor says everyone acknowledges the longer wait times are not appropriate.
Dr. Robert Strang says the province is looking at a system where patients could book COVID appointments online, with appropriate screening so no one who is ill is missed.
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Alberta Health Services (AHS) has confirmed a case of measles in Edmonton, and is advising the public that the individual was out in public while infectious.
Measles is an extremely contagious disease that is spread easily through the air, and can only be prevented through immunization.
AHS says individuals who were in the following locations during the specified dates and times, may have been exposed to measles.
- April 16
- Edmonton International Airport, international arrivals and baggage claim area — between 3:20 p.m. and 6 p.m.
- April 20
- Stollery Children’s Hospital Emergency Department — between 5 a.m. to 3 p.m.
- April 22
- 66th Medical Clinic (13635 66 St NW Edmonton) — between 12:15 p.m. to 3:30 p.m.
- Pharmacy 66 (13637 66 St NW Edmonton) — between 12:15 p.m. to 3:30 p.m.
- April 23
- Stollery Children’s Hospital Emergency Department — between 4:40 a.m. to 9:33 a.m.
AHS says anyone who attended those locations during those times is at risk of developing measles if they’ve not had two documented doses of measles-containing vaccine.
Those who have not had two doses, who are pregnant, under one year of age, or have a weakened immune system are at greatest risk of getting measles and should contact Health Link at 1-877-720-0707.
Symptoms
Symptoms of measles include a fever of 38.3° C or higher, cough, runny nose, and/or red eyes, a red blotchy rash that appears three to seven days after fever starts, beginning behind the ears and on the face and spreading down the body and then to the arms and legs.
If you have any of these symptoms stay home and call Health Link.
In Alberta, measles vaccine is offered, free of charge, through Alberta’s publicly funded immunization program. Children in Alberta typically receive their first dose of measles vaccine at 12 months of age, and their second dose at 18 months of age.
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Infected cows were already prohibited from being transported out of state, but that was based on the physical characteristics of the milk, which looks curdled when a cow is infected, or a cow has decreased lactation or low appetite, both symptoms of infection.
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