Convenient offering allows Samsung users to register select Galaxy products, request support, and self-schedule/track repair services
Through its continued commitment to provide customers with innovative technology and services, Samsung Canada has launched its new online portal to help extend the service and support offerings of its convenient Door-to-Door and walk-in repair services.
As Canadians grow more comfortable with an increasingly digitized world, the Your Service portal from Samsung is a contemporary solution designed to offer Canadians more choice and flexibility for their customer care needs.
“The COVID-19 pandemic necessitated a shift away from in-person services, and while initially a temporary change, positive elements of the ‘new normal’ such as added convenience and efficiency can continue to benefit our customers,” said Frank Martino, Vice President Corporate Service at Samsung Canada. “Whether it’s scheduling a door-to-door repair, requesting technical support from an expert, or tracking the status of a device in transit – we’re working to ensure that our customers across Canada can enjoy a seamless customer care experience.”
The Your Service online self-service portal is now available for Samsung Galaxy smartphone and tablet customers. Wearable and laptop devices are also supported for Door-to-Door repair service, which can be arranged through Live Chat or by calling 1-800-SAMSUNG.
To request a self-service repair, customers can simply book through the Your Service portal – found online at www.samsung.com/ca/galaxy-repair – to arrange a convenient Door-to-Door device pick-up at their home. Pick-up and return of the Galaxy device is free of charge. Devices will be inspected and repaired by an authorized Samsung Canada technician before being shipped right back to the customer’s door. For additional peace of mind, Galaxy devices will enjoy complimentary device sanitization.
Customers can also access the portal and easily track the status of a device repair from any internet-connected device – and can also receive regular progress updates regarding their device through email and text message.
This service is available for both In & Out-of-Warranty customers. To login and register a Galaxy smartphone or tablet, initiate support services, or to find out more about available services, please visit samsung.com/ca/support/your-service.
 Available for Samsung Galaxy smartphones and tablets.
 Samsung cannot guarantee as to the efficacy of the sanitization. Results may vary and may not kill all bacteria, germs and viruses. UV-C sanitizers are third-party devices and effectiveness of these sanitizers may vary depending on market and model.
iOS 15 now available with new FaceTime features and Focus notifications – MobileSyrup
iOS 15 is here, so saddle up your iPhone and start downloading the latest update to try out all of the new features. This year’s update is overall pretty bland, especially compared to the new hotness that is Material You over on Android, but it’s a worthwhile update nonetheless.
Below I highlight a few of my favourite new features and what I like about them based on a few weeks I’ve spent with the latest iOS 15 beta, but before that, let’s go over how to install the update. As with all iOS updates, simply navigate to your Settings app, open the ‘General’ section and select ‘Software update.’
The update is compatible with smartphones as old as the iPhone 6s and the iPhone SE.
What is this new Focus mode?
The most noticeable iOS 15 update is the new look for notifications. This time around, the app icon with each notification is larger to make it easier to see at-a-glance which app is begging for your attention.
Beyond that subtle visual flourish, there’s a new ‘Focus’ button within Settings and Control Center (the menu that allows you to change screen brightness and play/pause music playback). When you open this, it shows you a few new notification filters that can block preset apps during specific times. You need to set this up on your own, but once activated, it can be useful for blocking social notifications during work hours and work notifications during social hours.
FaceTime invites Windows and Android to the party
Perhaps the part of iOS 15 that will be used the most is a new FaceTime feature that allows users to set up chatrooms that you can invite people to with a link. This is just like how Zoom, Google Meet and Teams all work, putting FaceTime on slightly more level footing with those competitors. It also allows FaceTime users to invite Android and Windows users for the first time.
To be clear, non-Apple users can only be invited to a FaceTime chat; they can’t start one.
On top of all this, Apple has also added some new layouts to Facetime to make it easier to see everyone in a chat at once.
The new iMessage updates take a bit to get used to
One of the more subtle updates that’s come with iOS 15 is a new form of iMessage. For the most part, the app looks the same, but now, when you send or receive multiple photos, they get stacked in the chat instead of all displayed at once.
This looks nicer, but you can easily mistake it for just a single photo if you just glance at it.
One of the more exciting updates that seems cool but might not catch on is the new ‘Shared with you’ sections within Safari and Photos. In each of these sections, you can see links or pictures that people have sent you via iMessage, so you can quickly open them or check them out later.
Copy text from anywhere
One of the sleeper updates added in iOS 15 is the ability to copy text from pretty much anything.
Within the Photos app, you can click on a little icon in the bottom right of each picture to copy text from within the photo. If you’re in Safari, you can tap and hold onto text in images and, in pretty much every case, the phone will be able to copy it accurately.
You can also highlight phone numbers to instantly call them or addresses to get directions in Maps.
Spotlight search is the real way to get around your iPhone in 2021
If you’re not already utilizing the power of Spotlight Search on iPhone, you should really start with iOS 15.
When you pull down on the home screen in the new update, you can search for pretty much anything now. This includes the web, your photos, contacts and messages, among many other sources. You can even now use it from the iOS lock screen.
The iOS translate app can automatically detect when a person is speaking and will begin translation immediately. Since you can also select text in images and other things in iOS 15, you can also translate them quite easily.
This isn’t the new Safari iWanted
When Apple first revealed iOS 15 and its other software updates earlier this summer, it planned to revamp the look of Safari on all of them. While I was really excited about these visual changes, the world, apparently, was not.
The first version of iOS 15 safari was a simple bubble that floated at the bottom of the screen. If you tapped on the bubble, you could search using Google. There was also a three-dot menu and a button to see all your open tabs. Swiping across the bubble also allowed users to jump through all their open tabs quickly. This functionality, thankfully, is still in iOS 15.
The search bubble didn’t last, and instead, Apple replaced it with a much more accessible and technical-looking bottom navbar. While this version might not look as nice, it’s likely going to be a lot easier for people to adapt to.
Apple Prompts Pre-Order Customers to 'Get Ready' for New iPhone 13 With iCloud Syncing and Trade-Ins – MacRumors
Tapping on this prompt encourages users to make sure that iCloud syncing is enabled for all of their apps for a complete iCloud backup, offering up an option to turn on syncing for any app that doesn’t have it on.
The feature also explains how to use an existing iPhone to set up a new iPhone for a quick sign in process, and it offers up details on finding out how much an existing iPhone is worth for trade-in purposes.
Apple is likely showing this information based on Apple ID, so many customers who pre-ordered an iPhone may be seeing the new popup. For those who want to get rid of it, just tapping through the prompts should be enough to get it to disappear.
Update: As of 5:30 a.m. Pacific Time, the “Expired Pre-Order” issue appears to have been fixed for many Apple customers. Some Apple customers who went through the pre-approval steps to purchase a new iPhone 13 on Apple’s website or Apple Store app are seeing the message “Your iPhone pre-order has expired” when subsequently checking their order status page.
Apple customers can use the…
Following the announcement of the iPhone 13 mini, iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max, Apple is allowing customers to get ready for pre-orders, which are set to take place on Friday, September 17 at 5:00 a.m. Pacific Time.
Existing and new iPhone Upgrade Program members can use the Apple Store app on the iPhone or Apple’s website to go through all of the pre-approval steps to get …
Apple is now accepting pre-orders for the iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max through its online storefront and through the Apple Store app.
Pre-orders are available in more than 30 countries and regions around the world. Those who used the “Get Ready” feature to prepare for pre-orders will just need to hit a button to get their orders in.
This year’s iPhones…
Apple’s online store is down ahead of iPhone 13 mini, iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max pre-orders, which are set to begin at 5:00 a.m. Pacific Time in the United States.
“You’re… early,” reads the Apple Store message when attempting to visit the U.S. website. “Pre-order begins at 5:00 a.m. PDT. Enjoy the extra sleep.” Apple used to do new device pre-orders at 12:01 a.m….
Apple has started shipping out iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max orders to customers who pre-ordered one of the new devices on Friday, September 17.
Many orders will still say “Preparing to Ship” in Apple’s ordering system and will continue to do so until later this week, but customers in the United States who are receiving their devices through UPS can use the U…
While it has been many years since Apple stopped providing first weekend sales numbers for new iPhones, Morgan Stanley analyst Katy Huberty today said that iPhone 13 Pro pre-orders are “off to a promising start” with “strong early demand.”
Huberty based her opinion off of Apple’s delivery estimates for iPhones, which she has been tracking for many years. Shortly after pre-orders began last…
iPhone 13, iPhone 13 mini, iPhone 13 Pro, and iPhone 13 Pro Max pre-orders went live on Apple.com earlier today, and now you can also pre-order the newest Apple smartphones across many carriers and retailers in the United States. Carriers typically offer numerous deals and bonuses to ordering through them instead of Apple, and that’s no different for the iPhone 13 launch.
Note: MacRumors is an …
Coinciding with the start of iPhone 13 and iPhone 13 Pro pre-orders, Apple today started offering 0% financing for an extended 24 months on new iPhone purchases in Canada through financing partner PayBright, up from six months previously.
For example, customers with approved credit can now pay for the iPhone 13 Pro with 128GB of storage for 24 equal monthly payments of $58.29, with zero…
iPhone 13 and iPhone 13 Pro pre-orders started today, and while many customers have successfully placed their pre-orders, some have experienced issues when attempting to complete their purchase with an Apple Card or Apple Pay.
Some customers have turned to Twitter to express their frustration with the pre-ordering process, sharing screenshots of errors that they received, such as “there was…
Apple today held its annual iPhone-centric event, introducing the iPhone 13 mini, iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max. We also got a look at the new Apple Watch Series 7 and were surprised with the new ninth-generation low-cost iPad and the iPad mini 6.
Subscribe to the MacRumors YouTube channel for more videos. It took Apple an hour and twenty minutes to introduce the new devices …
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