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Air Canada CEO apologizes to Quebecers, pledges 'to improve my French' – National Post

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Rousseau was grilled on Wednesday over his inability to speak French properly despite having lived in Montreal for 14 years

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Air Canada chief executive officer Michael Rousseau on Thursday apologized for remarks suggesting he did not need to speak French, Canada’s second language, even though the airline is officially bilingual.

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“In no way did I mean to show disrespect for Quebecers and francophones across the country. I apologize to those who were offended by my remarks,” Rousseau said in a statement. “I pledge today to improve my French.”

Rousseau was backtracking from remarks to reporters in Montreal on Wednesday that triggered widespread media and political criticism in the predominantly French-speaking province of Quebec, where the airline has its headquarters.

Rousseau, who took over in February, landed in trouble after being grilled on Wednesday over his inability to speak French properly despite having lived in Montreal for 14 years.

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    Air Canada boss stumbles into language debate with English-only speech


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The comment that drew criticism was: “I’ve been able to live in Montreal without speaking French, and I think that’s a testament to the city of Montreal.” He also blamed his busy schedule.

Air Canada is subject to the Official Languages Act and must serve customers in English and French. The issue is sensitive in Quebec, the second most populous province, where unhappiness over the dominance of English helped the rise of the separatist Parti Quebecois (PQ) in the 1970s. Quebec has had several PQ governments.

Provincial Justice Minister Simon Jolin-Barrette, who is pushing draft legislation to strengthen the use of French, condemned Rousseau’s comments as unworthy.

“The big boss of Air Canada expresses everything we rejected decades ago: contempt for our language and our culture,” he tweeted.

Federal Official Languages Minister Ginette Petitpas Taylor said Air Canada’s leaders had to set a good example.

Canada also has a federal separatist party, the Bloc Quebecois, which is a potential partner for Prime Minister Justin Trudeau’s minority Liberal administration. Trudeau needs the support of opposition parliamentarians to govern.

Air Canada this week reported a better-than-expected quarterly revenue. (Reporting by David Ljunggren; Editing by David Gregorio)

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Netflix’s subscriber growth slows as gains from password-sharing crackdown subside

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Netflix on Thursday reported that its subscriber growth slowed dramatically during the summer, a sign the huge gains from the video-streaming service’s crackdown on freeloading viewers is tapering off.

The 5.1 million subscribers that Netflix added during the July-September period represented a 42% decline from the total gained during the same time last year. Even so, the company’s revenue and profit rose at a faster pace than analysts had projected, according to FactSet Research.

Netflix ended September with 282.7 million worldwide subscribers — far more than any other streaming service.

The Los Gatos, California, company earned $2.36 billion, or $5.40 per share, a 41% increase from the same time last year. Revenue climbed 15% from a year ago to $9.82 billion. Netflix management predicted the company’s revenue will rise at the same 15% year-over-year pace during the October-December period, slightly than better than analysts have been expecting.

The strong financial performance in the past quarter coupled with the upbeat forecast eclipsed any worries about slowing subscriber growth. Netflix’s stock price surged nearly 4% in extended trading after the numbers came out, building upon a more than 40% increase in the company’s shares so far this year.

The past quarter’s subscriber gains were the lowest posted in any three-month period since the beginning of last year. That drop-off indicates Netflix is shifting to a new phase after reaping the benefits from a ban on the once-rampant practice of sharing account passwords that enabled an estimated 100 million people watch its popular service without paying for it.

The crackdown, triggered by a rare loss of subscribers coming out of the pandemic in 2022, helped Netflix add 57 million subscribers from June 2022 through this June — an average of more than 7 million per quarter, while many of its industry rivals have been struggling as households curbed their discretionary spending.

Netflix’s gains also were propelled by a low-priced version of its service that included commercials for the first time in its history. The company still is only getting a small fraction of its revenue from the 2-year-old advertising push, but Netflix is intensifying its focus on that segment of its business to help boost its profits.

In a letter to shareholder, Netflix reiterated previous cautionary notes about its expansion into advertising, though the low-priced option including commercials has become its fastest growing segment.

“We have much more work to do improving our offering for advertisers, which will be a priority over the next few years,” Netflix management wrote in the letter.

As part of its evolution, Netflix has been increasingly supplementing its lineup of scripted TV series and movies with live programming, such as a Labor Day spectacle featuring renowned glutton Joey Chestnut setting a world record for gorging on hot dogs in a showdown with his longtime nemesis Takeru Kobayashi.

Netflix will be trying to attract more viewer during the current quarter with a Nov. 15 fight pitting former heavyweight champion Mike Tyson against Jake Paul, a YouTube sensation turned boxer, and two National Football League games on Christmas Day.

The Canadian Press. All rights reserved.

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All Magic Spells (TM) : Top Converting Magic Spell eCommerce Store

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