Now Microsoft injects Copilot AI into Dynamics 365
Microsoft has dosed its Dynamics 365 business apps with “AI capabilities” to help human workers delegate tedious tasks to machines.
Redmond’s automation tools come in a preview form in a release called Dynamics 365 Copilot, a nod to the success of its GitHub subsidiary’s controversial Copilot assistive code service. Microsoft sees automated content creation and algorithmically-driven behavior as a way to help employees using customer relationship management (CRM) and enterprise resource planning (ERP) systems avoid rote work.
“Copilot brings the power of next-generation AI capabilities and natural language processing to Dynamics 365, working alongside business professionals to help them create ideas and content faster, complete time-consuming tasks, and get insights and next best actions – just by describing what’s needed,” explained Emily He, corporate VP of business applications marketing at Microsoft, in a blog post.
He describes Dynamics 365 Copilot as a way to help sales organizations be more productive. So reps, instead of combing through a directory of boilerplate replies to common queries, can now engage with customers using communiqués composed of statistically likely text to convey their commitment and empathy. Or, you know, they could do it themselves for that honestly empathetic touch.
Dynamics 365 Sales and Viva Sales can now write email responses to customers with a few clicks and summarize Teams meetings in Outlook. According to Microsoft, sales folks spend 66 percent of their day checking and responding to email. So shifting this time sink over to smartish software capable of on-demand messaging looks like a potential productivity win.
It remains to be seen whether customers will welcome robo-communiqués – mechanical missives that can be detected most of the time. So it may not be long before message filters can block them as we do with normal spam. The automation of phone calls certainly hasn’t endeared many people to marketers.
Customer service reps can use tools similar to those available to sales personnel Microsoft said. For Dynamics 365 Customer Service, Copilot supports drafting answers to queries – using both knowledge base content and conversation history data – in both email and chat.
Microsoft is also testing Boost conversations to help train Microsoft Power Virtual Agents (chatbots) so they’re better informed about internal and external information. The software giant’s custom model-building tool AI Builder, meanwhile, has been fitted with Azure OpenAI Service, which lets people create their own text generation applications, with functions like summarization, response, classification and translation.
Copilot in Dynamics 365 Customer Insights and in Dynamics 365 Marketing is claimed to offer similar efficiency, allowing for the creation of target customer segments – for analysis and advertising – using natural language queries.
There’s also Dynamics 365 Business Central, which uses Copilot to simplify online product listings for ecommerce operations by generating “compelling product descriptions for online storefronts in seconds.” And Microsoft Dynamics 365 Supply Chain Management incorporates Copilot for issuing predictive notifications about issues that may affect supply chains, like weather or financial reports.
Microsoft has bet big on infusing its software with algorithmic automation, in January committing to a “multi-year, multi-billion dollar” investment into OpenAI, maker of widely noted machine learning models like ChatGPT, DALL•E, and Whisper. In February, Redmond inserted AI goodies into Bing, Edge, and Skype, which hasn’t gone as well as hoped.
Not all every corporate customer wants in, however. Several major financial firms – Bank of America, Citigroup, Deutsche Bank, Goldman Sachs, JPMorgan Chase, and Wells Fargo – have reportedly banned the use of ChatGPT and related software in the workplace, likely due to uncertainty about regulatory compliance.
The US Federal Trade Commission meanwhile warned companies last week to dial down their AI claims.
“Microsoft is committed to ensuring that AI systems are developed responsibly and in ways that warrant people’s trust,” He said, urging people to learn about the company’s declared AI principles.
Microsoft plans to hold an additional event focused on AI in its business software on March 16. ®
Indian iQOO Z7 goes on sale – GSMArena.com news – GSMArena.com
Last Friday, iQOO announced its India-exclusive Z7 5G smartphone with the Dimensity 920 chipset and 44W charging. Now, iQOO India and Amazon have the phone on open sale. The phone is available in Norway Blue and Pacific Night colors. The 6/128GB model is listed for INR 18,999 while the 8/128GB model is going for INR 19,999.
ICICI/HDFC CC&DC Full Swipe and CC EMI transactions are eligible for an INR 1,500 instant discount. The vivo E-Store is offering a free voucher worth INR1,000. Buyers are also eligible for a no-cost EMI up to 3 months.
iQOO India shop • Amazon India link
Cane Creek Announces 3D-Printed Titanium eMTB Cranks – Pinkbike.com
PRESS RELEASE: Cane Creek Cycling Components
Cane Creek introduces their next offering of titanium cranks, the Cane Creek Electric Wings, to join their iconic eeWings. A crankset designed specifically for the rigors eMTBs face, the innovative Electric Wings are 3D-printed from titanium, resulting in a product that is both incredibly durable and lightweight.
With the Electric Wings, riders can experience the benefit of carbon cranks, without the fear of damage from rock strikes. Electric Wings are as light as carbon, yet as durable as heavy aluminum cranks, making them the perfect choice for those looking to maximize their ride time with confidence.
Implementing advanced 3D-printing additive manufacturing techniques enable freedom in design, opening the door for Cane Creek to set a new benchmark for durability
A New Level of Durability
Break rocks – not cranks – with the Cane Creek Electric Wings. eMTBs are known for taking a beating on rough terrain, which can easily compromise the integrity of carbon cranksets. With the Electric Wings, riders can now enjoy peace of mind, knowing that their cranks are up to the challenge. Whether riders are climbing through a rock garden or hucking to flat, the Electric Wings will give riders the confidence needed to tackle any obstacle.
Compatible with electric bike drive units that use an ISIS motor spindle: The Cane Creek Electric Wings fit Bosch/Yamaha, Brose, Fazua, TQ, Bafang, Specialized motors and more, ensuring compatibility with a wide range of eMTB models.
Lightweight & Stiff
Weighing a mere 383grams – Electric Wings are as light as carbon eMTB cranks while still maintaining one of the best stiffness to weight ratios on the market – Constructed from 6/4 Titanium
Implementing advanced additive manufacturing techniques enable freedom in design, opening the door for Cane Creek to set a new benchmark for durability with a titanium crankset designed for electric-assist mountain bikes.
Cane Creek Electric Wings are now available at select Cane Creek dealers, distributors and factory direct at www.canecreek.com. These 3D-Printed Titanium eMTB Cranks are $1299.99 and shipments of 165mm length cranks are expected to begin in March
Cane Creek Cycling Components – Titanium Cranks
City of Pointe-Claire signs a partnership agreement with Sport'Aide – Pointe-Claire
At the March 14th Council meeting, the City of Pointe-Claire signed a partnership agreement with Sport’Aide. The independent non-profit organization was created in 2014 by a team of 3 people concerned by the phenomenon of violence in sports.
The organization aims to offer support and guidance services to young athletes, as well as to the various actors in the Quebec sports world (parents, coaches, sports organizations, officials and volunteers) who may have witnessed violence against young athletes.
This agreement will allow the City and the para-municipal sport clubs, the Aquatic Club and the Canoe Kayak Club, to obtain personalized consulting services and to be assisted in the development and adaptation of sport safety policies and procedures.
“Pointe-Claire is the first city to sign an agreement with Sport’Aide, positioning it as a leader and further demonstrating our City’s commitment to maintaining a healthy, safe, harmonious and inclusive sports and recreation environment. I would like to thank our dynamic Sports and Recreation team and its director Mr. Gilles Girouard. This partnership demonstrates our proactivity and our concern for the quality of services offered to our community.” Said Tim Thomas, Mayor of Pointe-Claire
From left to right: Tim Thomas, Mayor of Pointe-Claire and Sylvain Croteau, Instigator and General Manager of Sport’Aide
Information : 514 630-1200, email@example.com
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