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Requests for refunds on Cyberpunk 2077 met with inconsistent response – GamesIndustry.biz

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Following a litany of issues with Cyberpunk 2077 ranging from the inclusion of (since fixed) epileptic triggers to game-breaking bugs, a number of people are seeking refunds on the game — but are struggling to get them.

Two days ago, CD Projekt Red issued a statement apologizing for the performance issues in Cyberpunk 2077, noting that patches were on the way but suggesting anyone who was dissatisfied could refund their copies.

“For copies purchased digitally, please use the refund system of PSN or Xbox respectively. For boxed versions, please first try to get a refund at the store where you bought the game. Should this not be possible, please contact us at helmmerefund@cdprojektred.com and we will do our best to help you. Starting from today, you can contact us for a week up until December 21st, 2020.”

However, a day later during an emergency investor call, CD Projekt Red SVP of business development, Michał Nowakowsk indicated that refunds were not as simple as requesting one from the platform holder.

“One has to understand: Microsoft and Sony have refund policies for every product that is released digitally on their storefronts,” he said. “Despite several articles I’ve seen that things are being set up just for us, it’s actually not true – these policies are in place and have always been in place; they’re not offered specifically for us. Anyone who has purchased any title on the PlayStation network or the Microsoft storefront can ask for a refund, and if it’s made within certain boundaries, usually related to time, usage and so on, can ask for that refund.

“Our procedure here with Microsoft and Sony is not different than with any other title released on any of those storefronts. I want to state that clearly, as there seem to be certain misconceptions.”

Misconceptions aside, it appears that many people are having issues getting refunds on the game from Microsoft and Sony, though Xbox users do seem to have a bit more success.

Numerous threads on the Cyberpunk, PlayStation, and Xbox subreddits describe issues with refund requests, and a ResetEra thread summarizes the issues with screenshots indicating that Sony is denying refunds, saying they don’t qualify under its refund policy — which specifies refunds are permitted within 14 days of purchase, or in the case of pre-orders made more than 14 days before the release date, up to the release date.

Then today, Kotaku reports that inquiries into the email listed in CD Projekt Red’s original statement for refund help are now being sent a message linking to an Xbox support article for info on how to refund, or asking them to “please wait for us to get back to you” if the purchase was made on PlayStation.

CD Projekt Red promises in the message that it will reply to all inquiries “no later than by the end of 2020, with information regarding next steps.”

GamesIndustry.biz has reached out to both Sony and Microsoft for comment on how they are handling these refund requests.

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Here's why you should update your iPhone right now – CTV News

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Apple is urging iPhone and iPad users to promptly update their operating systems to fix security bugs that may have already been exploited by hackers.

On its support webpage, the company said three security flaws “may have been actively exploited.” It did not reveal too many specifics about the bugs, noting “Apple does not disclose, discuss, or confirm security issues until an investigation has occurred and patches or releases are available.”

The issue is a link in an exploit chain, meaning a hacker would need to exploit further bugs for it to be fully executable. The company declined to comment further on any attacks.

The company pushed out the security patches on Tuesday as part of its new iOS 14.4 software, which also includes fixes for keyboard lag and allows smaller QR codes to be read by the camera.

Apple said two security issues stem from its WebKit, an open source browser engine used by Safari and iOS browsers. “A remote attacker may be able to cause arbitrary code execution,” the company said in the description notes. Meanwhile, Kernel, an Apple developer framework, was also affected.

The exploits were reported by “an anonymous researcher,” according to the webpage.

Apple prides itself on device security but it’s not immune to exploits. Last year, Google researchers found several websites with code that allowed hackers to quietly infiltrate iPhones. Meanwhile, an iOS13 bug exposed contact details stored in iPhones without requiring a passcode or biometric identification — a flaw that the company did not publicly address until several months after it was first reported.

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The 2022 M5 CS Sedan is BMW’s quickest production car ever – Driving

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BMW has revealed the 2022 M5 CS bound for the North American markets, and it is a looker and a cooker.

In fact, it’s the quickest and most powerful production vehicle ever made by the German auto company. 

The new M5 CS sedan carries the same twin-turbo 4.4-litre V8 as the other current M5 models, turning out the same 553 lb-ft of torque but tuned for 627 horsepower, up from 617 in the M5 Competition. That power is sent to all four wheels through an eight-speed automatic transmission and the brand’s active all-wheel-drive system, resulting in the record-setting 0-100 km/h in sprint time of 3.0 seconds, a full 0.3 seconds quicker than the M5 Competition. 

Those speeds are made possible by the (minor) increase in power, yes, but also because BMW gave the M5 CS the carbon-fibre-reinforced plastic (CFRP) treatment, helping it shed around 70 kilograms from its Competition weight. Owners can enjoy that nimble body, which is also lower and stiffer, and its top speed of 190 mph (306 km/h) in the car’s new Track Mode. 

Visual changes to the CS include plenty of M5 CS badging, obviously, along with a reworked hood with vents, and a new roof, front splitter, mirror caps, rear diffuser and rear spoiler, all fashioned from the lightweight CRFP. BMW has also fitted the sedan with special 20-inch wheels in gold, with optional gold brake callipers. 

The price of the 2022 M5 CS has been set at US$142,000, plus another US$995 for delivery, which is a full US$30,900 more than the one-step-down M5 Competition. We will update this story with Canadian pricing and availability when it becomes available.

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The 2022 M5 CS Sedan is BMW’s quickest production car ever

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BMW has revealed the 2022 M5 CS bound for the North American markets, and it is a lookeranda cooker.

In fact, it’s the quickest and most powerful production vehicle ever made by the German auto company.

The new M5 CS sedan carries the same twin-turbo 4.4-litre V8 as the other current M5 models, turning out the same 553 lb-ft of torque but tuned for 627 horsepower, up from 617 in the M5 Competition. That power is sent to all four wheels through an eight-speed automatic transmission and the brand’s active all-wheel-drive system, resulting in the record-setting 0-100 km/h in sprint time of 3.0 seconds, a full 0.3 seconds quicker than the M5 Competition.

Those speeds are made possible by the (minor) increase in power, yes, but also because BMW gave the M5 CS the carbon-fibre-reinforced plastic (CFRP) treatment, helping it shed around 70 kilograms from its Competition weight. Owners can enjoy that nimble body, which is also lower and stiffer, and its top speed of 190 mph (306 km/h) in the car’s new Track Mode.

Visual changes to the CS include plenty of M5 CS badging, obviously, along with a reworked hood with vents, and a new roof, front splitter, mirror caps, rear diffuser and rear spoiler, all fashioned from the lightweight CRFP. BMW has also fitted the sedan with special 20-inch wheels in gold, with optional gold brake callipers.

The price of the 2022 M5 CS has been set at US$142,000, plus another US$995 for delivery, which is a full US$30,900 more than the one-step-down M5 Competition. We will update this story with Canadian pricing and availability when it becomes available.

Source: – Winnipeg Sun

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