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Tackling Today’s Billing and Revenue Challenges for Media – SAP News Center

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When a legendary media and entertainment company launched a new streaming service, it faced several challenges: how to best support management of significant growth expectations, how to best connect with global payment providers across different countries, how to best connect to various partner echo systems, and how to best support the subscription service from subscriber sign-ups through to revenue allocation on a global level.

Seeking answers, this media company looked to SAP Billing and Revenue Innovation Management with the SAP Convergent Mediation solution by DigitalRoute for a single, pre-integrated solution with the business scalability to support growth for the company’s new and existing streaming services.

After an impressive project launch and only seven months to market – aided by the tremendous flexibility, rich out-of-the-box functionality, and configuration-driven deployment of SAP Billing and Revenue Innovation Management and SAP Convergent Mediation by DigitalRoute – this company was reaping a host of benefits, starting with automated revenue management via eliminating ad hoc tools and manual processes, improved back-end revenue management, and faster financial reporting. Benefits also included auditability and traceability across the organization and elimination of revenue loss and incorrect reporting, all while improving overall margins. Finally, the company emerged with a greatly increased ability to expand across different regions and global financial institutions.

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While this media company’s scale is impressive, the challenges it faced and the opportunities it seized are not unique. In this digital era, data volume is increasing exponentially and organizations of every size and stripe are adapting to the new reality.

Businesses that shift from a product to a subscription model and from indirect to direct sales will encounter a dramatic increase in the number of consumer transactions they must track – from the thousands into the hundreds of millions, even billions, of transactions. In addition to producing incredible data volume, these transactions can occur on multiple commerce platforms, requiring that data from various sources be integrated into one accounting system.

All businesses face increasingly complex billing and mediation requirements, and there are myriad solutions available. But as businesses grow, they can end up with a complex, unwieldy ecosystem of billing and mediation software that leads to its own set of challenges, from the inability of legacy platforms to keep pace with usage data growth to labor-intensive, error-prone manual processes to the technical limitations inherent in disparate systems.

SAP Billing and Revenue Innovation Management, in conjunction with SAP Convergent Mediation by DigitalRoute, helps eliminate the inefficiencies inherent in sprawling, fragmented commerce, sales, and billing landscapes and helps ensure streamlined, agile, error-free billing and revenue management.

SAP Billing and Revenue Innovation Management is a comprehensive, modular solution for the high-volume consumption businesses typical in the media and entertainment space. Designed to optimize the business life cycle processes of design, sales, delivery, and billing, SAP Billing and Revenue Innovation Management enables various flexible consumption models and uses highly automated and optimized processes to help tackle huge volumes of data with limited manual intervention while maintaining full financial transparency.

First developed for the telecommunications industry, where complex data management and demanding performance capabilities are a must, SAP Billing and Revenue Innovation Management now helps diverse organizations all over the world, including many of the major media streaming companies, to monetize their digital journeys as they create innovative new offerings, seamlessly blending the content acquired and created with subscription and usage-based services.

SAP Convergent Mediation by DigitalRoute collects data from any stream or source and can provide unified control and visibility of revenue stream processes across an enterprise. Together with SAP Billing and Revenue Innovation Management, it can enable SAP customers to:

  • Process large volumes of raw data quickly and accurately, eliminating cumbersome manual processes and errors
  • Bring multiple data sources together to simplify, secure, and automate data processing for billing and revenue management.

Automated, secure, accurate billing processes are a must for today’s media companies. Learn more about how SAP Billing and Revenue Innovation Management and SAP Convergent Mediation by DigitalRoute can help your organization thrive in today’s landscape and be ready to grow into whatever tomorrow brings.

Learn more about our leading SAP for Media solutions.


Richard Whittington is global head of Media at SAP.

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CTV National News: Social media giants sued – CTV News

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CTV National News: Social media giants sued  CTV News

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India’s media – captured and censored

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Across almost every form of media in India – social, broadcast and print – Narendra Modi and the BJP hold sway.

With India amid a national election campaign, its news media is in sharp focus. Until recently it was believed that the sheer diversity of outlets ensured a range of perspectives, but now, India’s mainstream media has largely been co-opted by the Bharatiya Janata Party and Prime Minister Narendra Modi. Just how did the media in India get to this point and what does it mean for the upcoming elections?

Featuring:

Ravish Kumar – Former Host, NDTV
Shashi Shekhar Vempati – Former CEO, Prasar Bharati
Pramod Raman – Chief Editor, MediaOne
Amy Kazmin – Former South Asia Bureau Chief, Financial Times
Meena Kotwal – Founder, The Mooknayak

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Social media lawsuit launched by Ontario school boards

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Premier Doug Ford says that lawsuits launched by four Ontario school boards against multiple social media platforms are “nonsense” and risk becoming a distraction to the work that really matters.

The school boards, including three in the Greater Toronto Area, have launched lawsuits seeking $4.5 billion in damages against Snapchat, TikTok, and Meta, the owner of both Facebook and Instagram, for creating products that they allege negligently interfere with student learning and have caused “widespread disruption to the education system.”

But at an unrelated news conference in Ottawa on Friday, Ford said that he “disagrees” with the legal action and worries it could take the focus away from “the core values of education.”

“Let’s focus on math, reading and writing. That is what we need to do, put all the resources into the kids,” he said. “What are they spending lawyers fees to go after these massive companies that have endless cash to fight this? Let’s focus on the kids, not this other nonsense that they are looking to fight in court.”

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Four separate but similar statements of claim were filed in Ontario’s Superior Court of JusticSocial media lawsuit launched by Ontario school boards pervasive problems such as distraction, social withdrawal, cyberbullying, a rapid escalation of aggression, and mental health challenges,” Colleen Russell-Rawlins, the director of education with the Toronto District School Board, said in a news release issued Thursday.

“It is imperative that we take steps to ensure the well-being of our youth. We are calling for measures to be implemented to mitigate these harms and prioritize the mental health and academic success of our future generation.”

The school boards are represented by Toronto-based law firm Neinstein LLP and the news release states that school boards “will not be responsible for any costs related to the lawsuit unless a successful outcome is reached.”

These lawsuits come as hundreds of school districts in the United States file similar suits.

“A strong education system is the foundation of our society and our community. Social media products and the changes in behaviour, judgement and attention that they cause pose a threat to that system and to the student population our schools serve,” Duncan Embury, the head of litigation at Neinstein LLP, said in the new release.

“We are proud to support our schools and students in this litigation with the goal of holding social media giants accountable and creating meaningful change.”

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