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Amazon dumps driver who drove off with boy's birthday PS5 – Eurogamer.net

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Amazon says it will no longer work with a courier who drove off with at least one of the company’s many missing PlayStation 5 consoles.

The unnamed driver was captured on CCTV by Oxfordshire mum Jenni Walker, who had bought a PS5 as a birthday gift for her son.

Speaking to Eurogamer this afternoon, Walker said her son – who turned 16 the day PS5 launched in the UK – had not wanted the driver to get into any trouble.

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But CCTV footage, shared on social media by Walker’s husband Richard, appears to show the driver handling a large PS5-shaped box at the back of his van. After delivering other packages, the driver then puts the big box back and drives away.

Eurogamer has obscured the driver’s face, though it is clearly visible in the original recording.

The Walker family initially contacted Amazon, and went through a similar process with customer support I’ve now heard dozens of times in the past week from the many, many people similarly affected.

In short, Amazon initially said it would investigate, gave some hope of a replacement being delivered, then later issued a refund.

Walker told me she, like many others I’ve spoken to, tried to refuse a refund for some time, believing this would end the contract between her and Amazon, and their responsibility to deliver the console she’d paid for.

She was initially offered a £5 gift voucher in compensation, though this was eventually raised to £50.

Walker’s daughter, meanwhile, drove in person to the local Amazon depot and confronted the site’s boss with the CCTV footage, saying it showed one of his drivers speeding away with the £450 next-gen console. The site’s boss confirmed the driver shown on camera was one of his employees, and said they would be fired.

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Are the PS5 and Xbox Series X too buggy at launch?

“We have very high standards for our delivery service providers and how they serve customers,” Amazon said today in a statement to Walker’s local paper, Oxford Mail, which also picked up the story. “The delivery associate will no longer be delivering on behalf of Amazon.”

As for Walker and her son, the hunt is on again for another PS5 – though she has decided to avoid the scalpers on eBay. Not only are the consoles there overpriced, but it may be that’s where her son’s original PS5 ended up.

Last week, Amazon promised to “put it right” for every PlayStation 5 customer who did not receive the console they’d paid for, after many received alternative items or simply nothing at all.

Yesterday, we checked in with some of those affected to see how things are going, and if Amazon had kept its word…

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Cytiva Introduces Its Xcellerex Magnetic Mixer at Interphex – Genetic Engineering & Biotechnology News

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Cytiva introduced its Xcellerex magnetic mixer at the annual Interphex meeting in New York City this week. The single mixing system has been specifically designed to address challenges faced by customers engaged in large-scale monoclonal antibody, vaccine, and genomic medicine manufacturing processes, according to Amanda Halford, president, bioprocess, Cytiva. Sized in 2000 and 3000 L capacities, the mixer offers several configurations to cater to diverse mixing processes, she adds.

“We’re tapping into our differentiated portfolio to solve a wide range of challenges for our customers,” continues Halford. “Our new magnetic mixing system is flexible and capable of meeting the many demands and constraints during buffer and cell culture media preparation. By reimagining the design, we’ve tackled some of the biggest obstacles to downtime.”

A major contributor to time and money losses are leaks. A minor leak can cause or lead to a major setback—it can mean a full working day lost for our customers, notes Jon Van Pelt, vice president, bioprocess single use technologies, Cytiva. When dealing with a 3000 L batch of cell culture media, the estimated financial loss can cost between $60k to upwards of $100k. That’s just the material and labor. It doesn’t factor in the opportunity cost and other effects caused by not having media available for your cell culture processes, continues Van Pelt.

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Mixer biocontainer

To help prevent leaks, the system includes a mixer biocontainer incorporating user-centered design elements aimed to bolster durability and improve ease of use. This evolution in design results in enhanced safeguards, providing added protection against leaks throughout shipping, storage, and operation, says Halford.

Another constraint during the development of drug therapies is the quality and time it takes to mix a batch. Mixing floating powders, like cell culture media, can be a challenge with many of the mixing systems currently available, maintains Halford, pointing out that most of these systems have underpowered impellers and with a circular or cubicle shape that is less than ideal, particularly for large production volumes. Powder tends to float on the surface of the liquid, making it difficult to mix evenly into the fluid or leading to prolonged mixing times.

The new mixing system has an impeller that when combined with the mixer’s hexagonal shape creates a vortex, enhancing the interaction at the liquid surface, according to Van Pelt. This vortex effectively pulls down the floating powders into the main body of the liquid to allow for a more efficient and shorter mixing process, he explains.

“Process engineers and scientists, who currently experience problems with tight facility constraints or complicated installation of large-scale consumables, will benefit from its compact size, allowing it to fit into tight facility spaces without compromising on capacity or requiring the need for facility expansion,” says Van Pelt. “We are always listening to our customers—solving issues to more quickly get life-changing therapies to patients.”

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Aaron Sluchinski adds Kyle Doering to lineup for next season – The Grand Slam of Curling

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Aaron Sluchinski’s team announced Wednesday on social media that Kyle Doering has joined the club for next season.

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Sluchinski was searching for a new player after second Kerr Drummond stepped back from competitive curling late last month. The Airdrie, Alta., team also includes third Jeremy Harty and lead Dylan Webster.

Sluchinski had a breakout season, winning the Boston Pizza Cup to represent Alberta at the Montana’s Brier for the first time and also competed in three Grand Slam of Curling events. The team finished 16th in the world rankings and seventh among Canadian clubs.

Doering has spent the past two years playing with Edmonton’s Karsten Sturmay and was also on the lookout for a new squad after his skip announced his departure from competitive curling.

Winnipegger Doering earned a silver medal at the world men’s curling championship earlier this month as the alternate on Team Canada, skipped by Brad Gushue.

Doering captured the Canadian junior title and a world junior bronze medal in 2016 playing with skip Matt Dunstone.

The Canadian men’s curling landscape has seen several shifts in recent days. Brendan Bottcher’s teammates announced Tuesday they were looking for a new skip and Reid Carruthers’ team revealed Wednesday it has parted ways with skip Brad Jacobs.

Skip Glenn Howard also announced his retirement Tuesday.

Meanwhile, skip John Epping unveiled his new team last week, featuring third Tanner Horgan, second Jacob Horgan and lead Ian McMillan.

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New EV features for Google Maps have arrived. Here’s how to use them. – The Washington Post

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Google has announced new features in its Maps app designed to help electric car drivers find a charge.

The updates include a tool to help drivers find nearby chargers with real-time information about availability and charging speed, the ability to find charging stops on longer road trips and more detailed instructions about how to find chargers within parking lots and garages.

Google expects to start rolling out these features “in the coming months,” according to a blog post. Some will come first to people who drive a car that comes with “Google Built-in,” the company’s driver-assistance software. Google updated its other route-finding app, Waze, with information on EV chargers last month.

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The update addresses one of Americans’ top concerns about owning an electric vehicle: finding a place to charge. Range anxiety remains a significant barrier for EV sales — especially for drivers who don’t own a house. Among people who don’t drive an EV, roughly half say they think finding a place to charge would be “extremely” or “very” difficult, according to a 2023 Washington Post-University of Maryland poll.

EVs make up roughly 7 percent of new U.S. car sales, which some experts believe is a tipping point at which electric cars will quickly become popular and take over the market. But lately, the EV market appears to be cooling off. Sales slowed in the first quarter of this year.

In addition to building more charging stations, companies can make driving an EV easier by building apps that help drivers find chargers, said Stephanie Valdez Streaty, director of Industry Insights at Cox Automotive. “That could be really helpful with mitigating some of those concerns about charging anxiety,” she said.

Find available EV charging stations

For electric-car drivers who need a last-minute charge, Google is developing a feature that can find nearby chargers with updated information about how many ports are available and their charging speed. The company says this feature will eventually be available to all drivers but will be available first for drivers with Google Built-in.

Plan a road trip with EV charging stops

The Maps update will allow EV owners with Google Built-in to plan where they can power up when taking long trips with multiple stops, such as a cross-country road trip. The feature will access information about your car’s battery life to suggest the best places to charge up.

The company also announced a search feature that allows travelers to look for hotels with electric car chargers.

Locate hard-to-find EV charging stations

Some EV chargers are tucked in hard-to-find corners of parking garages. The Maps update will crowdsource information from Google reviewers to generate more detailed instructions about how to get to a charger. According to the company’s blog post, the instructions might read something like, “Enter the underground parking lot and follow the signs toward the exit. Just before exiting, turn right.”

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