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- AG Report on Canada Revenue Agency Finds Agents Often Provided Inaccurate Information to Callers VOCM
- CRA gave accurate tax info to 17% of individual callers: AG report Global News
- Morning Update: A harsh audit for the CRA The Globe and Mail
- Taxpayers are spending hours on hold with the CRA — despite repeated promises of faster service Radio-Canada
- CRA call centres gave auditors wrong information as often as 83 per cent of the time: AG National Post











