Air Canada reported a technical issue with its flight communications system on Thursday, causing delays across the country for the second time in a week.
In a statement to CTVNews.ca, the Montreal-based company said it was experiencing a “temporary technical issue” with the system it uses to communicate with aircraft and monitor the performance of its operations.
By Thursday afternoon, the airline said the system had “begun to stabilize,” though flights were expected to be impacted for the remainder of the day.
“The communicator system has begun to stabilize, and aircraft continue to move although still at a lower than normal rate. As a result, customers may experience delays and in some instances cancellations as we move through recovery,” Air Canada said.
“Customers are advised to check the status of their flight before going to the airport as we anticipate the impact will persist through the balance of the day.”
As a result of the system failure, the airline said it implemented a “flexible policy,” allowing customers who wished to change their travel plans to do so at no cost.
Air Canada is experiencing an IT issue causing flight delays. Customers are advised to check the status of their flight at https://t.co/9y0kvWGAEn before going to the airport. We thank you for your understanding.
Speaking to reporters before question period, Transport Minister Omar Alghabra said the federal government has been in touch with Air Canada and is encouraging the airline to get its communications system back up and running “as quickly as possible.”
“They understand the consequences of these delays and we’ll keep following up on the situation,” said Alghabra.
The system failure caused delays for the majority of flights scheduled to depart from the Winnipeg James Armstrong Richardson International Airport on Thursday morning, said Michel Rosset, communications manager for the Winnipeg Airports Authority.
Some Air Canada flights in the afternoon and evening were scheduled to run on time at the Winnipeg airport, but Rosset advised passengers to look online for updated flight information as that could change.
“With flights, even on a good day, things could change pretty quickly. So I’d recommend, if you’re looking for updated (flight information) throughout the day, the best bet is just to head to our website,” he told CTVNews.ca in a phone interview.
#aircanada reporting an IT system outage. Just boarding flight in Halifax and it’s been halted. Second computer system problem in a week to cause halt-to-operations. pic.twitter.com/kOZORdQGIa
Leah Batstone, communications and marketing advisor for the Halifax Stanfield International Airport, said the Halifax airport was aware of the “IT issue” that Air Canada was experiencing and recommended passengers to keep tabs on their flight status.
“As always, travellers are advised to check their flight status directly with their airline before coming to the airport,” Batstone said in an emailed statement to CTVNews.ca.
Air Canada was forced to ground its planes last week due to a similar problem with its communications system, which delayed nearly half its flights.
The airline said the issue it experienced this Thursday was in the “same systems as that of May 25, but it was unrelated.”
“We have been in the process of upgrading this system using a third-party supplier’s technology. Air Canada will continue to work with the manufacturer to ensure stability in the system in the future,” it said.
“We apologize for the impact on our customers and appreciate their patience. We are working hard to get people on their way as soon as possible.”
Toronto , On – “Small Talk” by Canadian pop star, Isla-Maria drops October 25th. “Small Talk” follows the singer’s recent R&B/Soul single ‘Silver Shoes” and the self-penned single ‘Attention Seeking’ that soared to the #1 position on the aBreak58 Playlist. The hit single garnered Isla-Maria audience and industry praise at home and internationally. The music industry has taken notice of the young pop singer for her authenticity and the heartfelt connect too her music. And Isla-Maria’s star continues to rise. The pop teen has just moved on to the third round of Auditions for Season 23’s American Idol.
Isla-Maria was born in the small town of Bracebridge, Ontario. From the age of three her talent was obvious and her intent unwavering. She was encourged by everyone who heard her sing. The singer/songwriter took that encouragement and never looked back. The artist has appeared in musical theatre, competitive dance and concerts around the country. Isla-Maria embarked on the Boys of Summer Tour, taking the stage in major cities across the USA. She has also performed at Canadian Music Week in Toronto and Shake the Lake Music Festival in Bala, Ontario. The award-winning pop singer is determined to show her personal style with the same passion and confidence shown in her performances and in the studio. Her song writing ability contributes to her identity as the kind of independent artist she strives to be. Isla-Maria fearlessly pushes boundaries performing songs of love, heartbreak and the roller coaster of emotions that define teenage existence. The multi- talented artist captures the fearless honesty of youth with the soul of an artist far beyond her age.
Isla- Maria…. Hear the Voice.
“Small talk” by Isla- Maria drops, October 25th on all major music platforms. Hear the voice that made it to Season 23 American Idol Auditions.
Available now:
Silver Shoes Music Video – https://youtu.be/G4RV8b5Cfh4?si=FR0zesqR_PpqIoQh
OTTAWA – The minister of mental health and addictions says there are not enough beds in jurisdictions across the country to support involuntary treatment for addictions and mental health.
Ya’ara Saks says health care is under provincial jurisdiction, and that it’s up to the provinces “to outline the policies that they see fit.”
But before they have discussions about compulsory care, she says they need to ensure adequate treatment services are in place.
Conservative Leader Pierre Poilievre said Thursday he’s in favour of mandatory, involuntary drug and psychiatric treatment for kids and prisoners who are found to be incapable of making decisions for themselves.
Compulsory care for mental health and addictions is being contemplated or expanded in several provinces as communities struggle to cope with a countrywide overdose crisis.
Poilievre says he’s still researching how mandatory treatment would work in the case of adults.
This report by The Canadian Press was first published Oct. 11, 2024.
OTTAWA – Former public safety minister Bill Blair told a federal inquiry Friday he had no knowledge about delays in approving a spy service warrant in 2021 that may have included references to people in his own government.
A commission of inquiry into foreign interference has heard that it took 54 days for the Canadian Security Intelligence Service warrant application to be approved by Blair.
The average turnaround time for such applications is four to 10 days.
Michelle Tessier, CSIS deputy director of operations during the period, told the inquiry in previous testimony there was frustration with the delay, though there was no concern about interference of any sort or pushback from the minister’s office.
In his testimony, Blair — who is now minister of national defence — said the existence of the warrant wasn’t brought to his attention until he saw an entry in his calendar that he would need to be briefed on a confidential matter by CSIS.
“It was indicated on my calendar it was for the purposes of a warrant, but no information was provided in a non-secure setting about what that warrant was about,” Blair told the commission in his testimony Friday.
He didn’t know about the content of the warrant until he got that briefing, 54 days after the CSIS director and deputy public safety minister asked for his authorization. He signed it the same day.
A past report in the Globe and Mail and a lawyer at the inquiry have suggested the subject of the warrant was Michael Chan, an influential Liberal and former Ontario minister. But federal officials have refused to confirm who CSIS hoped to surveil through the warrant, citing national security concerns.
This week, Blair’s former chief of staff Zita Astravas faced questions about whether she tried to delay the warrant in order to protect connections in the Liberal government and party.
Blair’s chief of staff was briefed about the situation 13 days after the initial request for the minister’s approval was made, but Blair said no information about that briefing was passed on to him.
Blair said he never felt conflicted about approving the warrant, he simply didn’t know it existed.
“I can’t approve something I didn’t know anything about,” the minister told the inquiry.
“No one suggested to me that there were any difficulties bringing those matters forward to me in a proper way.”
Blair said he still doesn’t know why it took 54 days for the warrant to come to his attention.
Once he got the information, he said he didn’t share any information with the prime minister, the prime minister’s office, or anyone outside of the secure briefing.
The commission of inquiry’s latest hearings are looking at the ability of federal agencies to identify and counter foreign interference. A final report is due by the end of the year.
This report by The Canadian Press was first published Oct. 11, 2024.
