People eager to get a COVID-19 test as quickly as possible are causing problems for the testing centres and clinics, and Ottawa Public Health is urging you to keep your appointment.
Organizers of the COVID-19 testing sites and clinics have noticed some people are booking appointments at multiple sites, then going to whichever one is available first.
Ottawa Public Health says people no-showing to appointments at the COVID-19 centres is problematic for organizers.
“Duplicates and no-shows make it a challenge to accurately plan operating hours and staffing resources,” the health unit said in a written statement.
To keep appointment slots open for people who need them, Ottawa Public Health and the hospitals that operate the testing and assessment centres ask that you only book one appointment at one site, and to keep your appointment. That, they hope, will ensure the no-show problem doesn’t expand into a system-wide access issue.
